Review of High Elevations CBD
High Elevations CBD:
High Elevations CBD is a vitamin and supplements store located in Mobile, Alabama. The store offers a variety of CBD products, including oils, tinctures, edibles, and topicals. The store is open seven days a week, but the hours of operation are not available at this time.
The store has received mixed reviews from customers. Some customers have praised the store for its knowledgeable and friendly staff, while others have criticized the store for poor communication and customer service. Some customers have also complained about the limited selection of products and the high prices.
Despite the mixed reviews, High Elevations CBD has a loyal customer base who appreciate the store's quality products and helpful staff. The store offers a range of CBD products to suit different needs and preferences. The staff is knowledgeable and can help customers choose the right product for their needs.
Overall, High Elevations CBD is a good option for those looking for quality CBD products in Mobile, Alabama. The store has a good selection of products and knowledgeable staff. However, customers should be aware of the mixed reviews and should do their own research before making a purchase.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Elijah
Went here right after setting up my apartment , just recently moved from Florida where I had a go to cbd shop . Courtney welcomed me in with the biggest smile ! She was so nice and explained every product they had to me ! The absolute BEST customer experience ! If you are looking for a cbd shop in the mobile area give this one YOUR FIRST THOUGH. 10/10 !! Thanks Courtney 🤙🏾
Thomas Smith
I hate leaving negative reviews, but after nearly two months of trying to get refunded for an overcharge I'm out of options.
We've been patrons of this shop since it opened and never had any issues. On September 18 we purchased a tincture. They were out of the brand we normally purchased, but offered a comparable alternative and rang us up for $98.98. The amount seemed high -- double the normal price. When asked about the price, the employee said it was just more expensive.
Later, when looking at their online shop, we realized we were double charged. After a call to the shop, it was confirmed by an employee. They told us a refund would be made. It never came.
About a week later, we went in the shop and were told that they had to speak to the manager first and would call us back. They never called.
A few days later we called the shop again and were told they still had to speak with a manager, but would call back between 2 and 4pm. Again, no call.
We tried calling the shop again multiple times during business hours and there was no answer.
Yesterday, we called and got a hold of an employee who was aware of the situation. They still needed to get the manager/owner involved, but they were being very hands-off with the business lately and were rarely in.
So, here we are, still waiting for our refund of $49.49. This is poor customer service backed by poor management. We'll definitely be taking our future business elsewhere.
C. Graham
Not much of a selection and the person working had very little knowledge of the products that they did have.
Kyle Sweetser
Ran by great people. Very helpful.
Kristen Hayes
I have had the best experiences at High Elevations CBD! The owners have set a positive and welcoming environment. The staff are knowledgeable and friendly. They even have complimentary CBD coffee- next time you want a mid day Starbucks, save your money and grab a coffee from High Elevations CBD. Shop while you enjoy your midday pick me up! I highly recommend stopping in, even if you just want more information about CBD.
Ceejay “Breaded” Jordan
This was my first experience with shopping for CBD and I will definitely be back! The owner was very professional and knowledgeable about all the products and was able to help me make my decision based on what I needed! If I could rate this place higher than 5 stars, I would! Great location, great people and great customer service!
MICHELLE NELSON
First time in there today and the girl working there was super sweet and extremely knowledgeable! Definitely would recommend and they have a ton of different products to suit your needs.
Destiny Ocampo
best cbd shop I’ve ever been to!!! the employees are so sweet and very helpful. Love their products, Would definitely recommend!!
Rico Wins
Customer service was on point!! I walked in not fully understanding what CBD was all about and I left out wanting to teach a course on it. I will definitely be making return visits, keep up the good work ! 💯✅
cARTERv3
This new store is being ran by the right people! They treat you like family and have the best CBD flower and product selection I’ve come across in the city. Great prices and are willing to answer all questions I had. I don’t plan on buying from anyone else