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Review of Smok'in Deals FBK
A gift shop in Fairbanks, Alaska
Smok'in Deals FBK is a gift shop located in Fairbanks, Alaska. The store offers a wide variety of smoking accessories, including tobacco-free wraps and nicotine-free vape juices. The store is open seven days a week, with extended hours until midnight on weekdays.
Service Options
The store offers several service options, including:
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
Accessibility
The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.
Payments
The store accepts debit cards, credit cards, and NFC mobile payments.
Quick Visit
The store is designed for quick visits, making it easy for customers to stop in and grab what they need without spending too much time browsing.
Customer Reviews
Smok'in Deals FBK has received mostly positive reviews from customers. Many customers have praised the store's knowledgeable and helpful staff, as well as its wide selection of products. Some customers have noted that the store can be overwhelming due to its large inventory, but that the staff is always willing to help customers find what they need.
One customer wrote, "One of the best businesses in Fairbanks. Staff have stellar customer service, are polite, respectful, knowledgeable, consistent (both in terms of the same people and in regards to service), and generous. Their recommendations are expert and while their store has an almost overwhelming inventory, it is superbly organized with staff quickly and easily able to help locate what you're looking for."
Another customer praised the store's employees, writing, "Some of the nicest and most informed people I've ever encountered. Not only were they able to answer my questions about what I was buying but they also held a conversation that answered questions I didn't even know I had."
However, some customers have had negative experiences with the store. One customer wrote, "Bought a vape from them and it wouldn’t charge and they wouldn’t do anything about it, said there’s nothing we can do, not give me a refund or a percentage of one or a discount on another one."
Despite some negative reviews, Smok'in Deals FBK remains a popular destination for smoking accessories in Fairbanks. The store's wide selection of products and helpful staff make it a great option for anyone looking for smoking accessories in the area.
From the business
"Fairbanks Best Smoke Shop. Best Prices, HUGE selection. Super friendly and knowledgeable staff. Biggest selection of glass, dab rigs, butane, extraction gear, vape supplies, e-juice, tobacco, e-cigs, kratom, CBD, Hoodies, Leggings, Blankets, Hats and so much more. OPEN EVERYDAY, Late. Check us out on Facebook or on our site at: smokindealsalaska dot com. Price match guarantee. Alaskan owned Family Business. Keeping your money in the USA! Support locally owned businesses!"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
Smok'in Deals FBK Reviews - 102
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Michael Forte
This place is great. The sales staff were knowledgeable, helpful, and attentive.
Lots of inventory to choose from.
Really my only complaint would be if I had one that there was too much too look at.
Matthew McCoy
If they try to up-sell you on something for the warranty, don't take it because it will break and they will tell you all sales are final a month later.
Martin Vasquez
Great staff thank you guys my name is Martin, I was there working on the Walmart remodel, I came in had a messed up leg you guys were the best took care of me and I was very grateful! Awesome people make awesome companies your owner should be very proud of all the staff. Once again thank you so much!!
John Bray
When I got into Smok'in Deals, I was greeted promptly and given assistance right away. When I got my item, I was refered to other accessories that may help keep that item safer and even some that could be better replacements if the quality didn't meet my standards after using it. Great service and choices of tobacco-free wraps, as well as many nicotine-free vape juices.
Jacob Clinton
Friendly knowledgeable staff and variety of quality products available. Update: Still awesome!
A E
The best place for all deals! I'm not new to the puff bars it keeps me off the cig packs and these folks always have the best deals and not to mention the customer service is on point! I go in to buy a piece for a friend wout wheels… at first i was embarassed.but whenever it became a reg weekly thing they already had the item ready to check out once I.was.ready! Great place!
Klara Kautz
One of the best businesses in Fairbanks. Staff have stellar customer service, are polite, respectful, knowledgeable, consistent (both in terms of the same people and in regards to service), and generous. Their recommendations are expert and while their store has an almost overwhelming inventory, it is superbly organized with staff quickly and easily able to help locate what you're looking for. Their inventory is quality without having to worry about breaking the bank or spending too much. You get what you pay for does not necessarily apply here because the quality is consistent across the board. Every purchase has exceeded expectations. I'd also like to specifically recognize the owner for fostering such a great culture within his business while also working to build a sense of community among his customers. Rich, you're awesome and I appreciate the work you do!
Mike Hector
Extremely knowledgeable staff always helpful
Josh Beane
Went in looking for a company Christmas present at about 6 today. The employee there was super helpful and was able to take care of several customers while I took my time deciding. Sometimes at a pipe shop, you can feel ignored when it gets busy, but she handled it great and offered several good options before I made my selection. I've been in customer service for a couple decades now, so I really appreciate when it's done well.
Trista Crass
This place looks sketchy as HELL 🤣👏 but once inside it's actually a really neat little store with heaps of inventory. But that's not the best part, their employees were super great--attentive and knowledgeable, they helped me get exactly the vaporizer I needed, out of dozens of choices