Search

Review of Berkeley Patients Group

Berkeley Patients Group:

Berkeley Patients Group is a veteran-owned cannabis store located in the city of Berkeley, California. The store offers a variety of service options such as curbside pickup, delivery, in-store pickup, in-store shopping, and same-day delivery. The store is wheelchair accessible with a wheelchair accessible entrance, parking lot, and restroom, and also has a gender-neutral restroom. The store is LGBTQ+ friendly and offers quick visits for customers who are in a hurry. The store accepts debit and credit cards as payment options.

Berkeley Patients Group is open seven days a week with varying hours. The store has received mixed customer reviews, with some praising the knowledgeable and friendly staff, great prices, and good variety of products. However, some customers have expressed dissatisfaction with the customer service, website glitches, and high prices.

Despite the mixed reviews, Berkeley Patients Group is a solid dispensary that offers a wide range of products and services to its customers. The store is conveniently located and offers a clean and organized environment for customers to shop in. If you're in the area and looking for a cannabis store, Berkeley Patients Group is worth checking out.

From the business

"Berkeley Patients Group (BPG) was voted Best Dispensary and CBD Products by East Bay Express readers in 2019, 2020, and 2021! Berkeley Patients Group's consultants specialize in pairing you with cannabis products to help you sleep better, laugh louder, relieve pain, and meet your health and wellness goals. Seniors 65+, Veterans and Students enjoy 10% OFF all full-price items every day, and Senior Veterans enjoy 15% OFF. All members earn 3% Rewards on every purchase. To view our full list of specials, visit our website. Since 1999, Berkeley Patients Group has been in this business for good -- the good of our clients, our community, our industry, and the rest of the world. We have committed over $1 Million to local non-profits."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping
  • Same-day delivery

Berkeley Patients Group Reviews - 216

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
G ORM

G ORM

πŸ‘ πŸ‘Ž 😐
Expensive Inconsistent Service

I've been to BPG several times, and always leave feeling somewhat satisfied. Their quality is good, but man do they get you on price. It's pretty ridiculous to be honest. The service really depends on who helps you, as some clearly just want to move the line and are not very helpful. I recently went to Purple Heart in Oakland and their prices are much more reasonable(with tax included in price so there is no guessing game what you will pay at the register) and their quality is just as good. Personally, I will be going to Purple Heart for now on and would recommend you give them a try too unless you're rich.

Felicia Justine

Felicia Justine

πŸ‘ πŸ‘Ž 😐
Rude Staff Poor Management

I I have been coming to this location for years and it’s always been great product and majority of employees are friendly besides the girl at the front door as security!! She is always high on the clock, very rude and aggressive when taking your ID!! I think management should address this issue as it seems like I’m not the only one who is bringing it to your attention.

naruemon prom

naruemon prom

πŸ‘ πŸ‘Ž 😐
Good Products Decent Price Friendly Staff Convenient Location Missed Indoor Smoking Room

Good products at a decent price, the staff is friendly and helpful. I like the place but I also wouldn't go out of my way to go here, it's way more of a place I go to for convenience when I'm in the neighborhood.

I miss the indoor smoking room they used to have so patients could sit around chatting and smoking together.

Nathan Edwards

Nathan Edwards

πŸ‘ πŸ‘Ž 😐
Great Experience Helpful Staff Recommend to Others

Alan help me today and it was a great experience. As he recommended a flower for me, giving what I was looking for he hit it spot on. First time really here but will for sure come back. Recommended to others please.

ali al shami shami

ali al shami shami

πŸ‘ πŸ‘Ž 😐
Great Quality Friendly Drivers

always enjoy ur drivers! if you carried my fave brand of pods the left coast brand, I'd be in heaven. love the quality here all around. great stuff.

Raymond Carbonneau Robles

Raymond Carbonneau Robles

πŸ‘ πŸ‘Ž 😐
Crowded POS Frustration

Very nice staff.
Unfortunately crowded, and the POS experience during COVID (with gloves) was pretty frustrating for product discovery and payment.
Will try again because the people were so nice.

James Miller

James Miller

πŸ‘ πŸ‘Ž 😐
Quality Care Good Doctor Long Wait Time Rushed Appointments

I have found doctors who I like for me and my daughter, I don't wait overlong to see them, and on the whole I feel I receive quality care. I do feel rushed through at times (the doctors obviously have many appointments per day / it's not possible to discuss things in great depth), but my doctor is good about emailing me back if I have questions. Bottom line: maybe too big of a practice for some people's preference, but if you get a good doctor there it's a nice enough facility.

Nubby Shober

Nubby Shober

πŸ‘ πŸ‘Ž 😐
High Prices Long Lines Convenient Online Ordering Good Parking

Great selection, high prices. Option to pre-order online--which is very time-saving, and reduces time spent standing in line considerably. During lunch breaks--especially just before a weekend after payday--expect long lines. Always manage to get parking in their lot.

Rain Brown

Rain Brown

πŸ‘ πŸ‘Ž 😐
Great Service Accurate Product Knowledge Clean Restrooms Convenient Location

BPG is the best dispensary i ever been in shopping. I was out in Berkeley on vacation and this place has nice workers. The location and accuracy of product knowledge is wonderful. I recommend this place for your medicine. The office is very neat and well organized! Thank you for a perfect experience if I ever make it back to Berkeley i will go straight there for shopping. If you are looking for Sativa you will find the best. The restrooms are clean and convenient. This is a dispensary you can brag on to friends and family. The bus stop is near by if you are commuting.

Dee Luu

Dee Luu

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Late Delivery No Communication

Website says place an order by 4:30p for same day delivery, I placed my order before 1:30p never heard anything from them, order just said "pending" online. Called multiple times over the course of 4hrs no one answered or returned my message. Finally got thru to someone around 6p they placed me on hold for 15mins until I finally hung up and tried to call back to which they proceeded not to answer since it was close to closing time. I ended up waiting all day for them when I could have took my business elsewhere. Thanks for the great customer service and communication. Won't ever waste my time placing a delivery order with them again. SMH

Add Review

Cleanliness
4
Comfort
4
Staff
4
Facilities
4
Your Score
Click here or drop files to upload