Review of Berkeley Patients Group
Berkeley Patients Group:
Berkeley Patients Group is a veteran-owned cannabis store located in the city of Berkeley, California. The store offers a variety of service options such as curbside pickup, delivery, in-store pickup, in-store shopping, and same-day delivery. The store is wheelchair accessible with a wheelchair accessible entrance, parking lot, and restroom, and also has a gender-neutral restroom. The store is LGBTQ+ friendly and offers quick visits for customers who are in a hurry. The store accepts debit and credit cards as payment options.
Berkeley Patients Group is open seven days a week with varying hours. The store has received mixed customer reviews, with some praising the knowledgeable and friendly staff, great prices, and good variety of products. However, some customers have expressed dissatisfaction with the customer service, website glitches, and high prices.
Despite the mixed reviews, Berkeley Patients Group is a solid dispensary that offers a wide range of products and services to its customers. The store is conveniently located and offers a clean and organized environment for customers to shop in. If you're in the area and looking for a cannabis store, Berkeley Patients Group is worth checking out.
From the business
"Berkeley Patients Group (BPG) was voted Best Dispensary and CBD Products by East Bay Express readers in 2019, 2020, and 2021! Berkeley Patients Group's consultants specialize in pairing you with cannabis products to help you sleep better, laugh louder, relieve pain, and meet your health and wellness goals. Seniors 65+, Veterans and Students enjoy 10% OFF all full-price items every day, and Senior Veterans enjoy 15% OFF. All members earn 3% Rewards on every purchase. To view our full list of specials, visit our website. Since 1999, Berkeley Patients Group has been in this business for good -- the good of our clients, our community, our industry, and the rest of the world. We have committed over $1 Million to local non-profits."
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Same-day delivery
E Black
Clean, fast and excellent selection of medicine. This biggest issue I have is you can place an order online and pick up - but they don't tell you if something is out of stock so you end up driving over there and half your order is unfulfilled. Otherwise, one of the best dispensaries in the area.
Katie Mitchell
Super friendly employees. Very helpful and knowledgeable. Always a smile and a hello. Very reasonably priced. There is something here for every price range. Quality is on point. Never disappointed on anything I have bought. Can't recommend this dispensary enough. Thank you to all the staff at BPG, you all rock!!!!!
Lupine Star
I made an online order a couple of weeks ago and received an email stating that my order was ready for pick up. When I arrived at BPG to pick up my order the staff person gave me only one item that I had orderd. My email confirmation receipt showed my complete order of four items .
What happened to my order??
No legitimate answers were provided by the staff person.
Did a staff person take from my order and sell to someone else?Why did they send me a CONFIRMATION email of FOUR items ready for pick up when they only had ONE item waiting for me.
This feels overwhelmingly sheisty. The cashier had no explanation for me other than " I dont know what happened??" "Maybe they were moving too fast" WTF??
I asked who sent the email stating my order was ready? Surely that person would know what happened.. She didn't know that either! WTF!
If your business sends false confirmations of purchase and your staff cannot explain what happened after they screw up or take from your order,this is an unethical business.
How can we trust BPG if they allow this to happen.
They dont offer any compensation for the fact that they screwed up your order.
The wasted drive and gas you burned driving to their establishment only to find that your confirmation receipt that they send you is just meaningless
Do we customers need to file complaints with the BBB about the questionable business practices of BPG?
Someone needs to be held accountable for their shady dealings with customers orders.
Mark Lilly
GREAT SMOKE TIMELY MATTER AND COOL
rowan _a_boat
Wonderful friendly service with lots of different quality products. I like that they have product that ranges in price. It doesn't have to be payday to buy something!
DJLoveNoise
This a great place to visit. I haven't been in a while but I'm already knowing that they still have that fire for a reasonable price! This place is made for regular everyday people trying to enjoy life with out braking the bank account
TM B
Great staff and very good selection. Only problem is that it isn't near a freeway so you have to snake through town to get to it, but it's well worth the trip. Secure parking and felt safe.
K C
I've bought quite a few concentrates (thousands of dollars worth) here in the last 2-3 years. The concentrates never disappoint. The $15-20 oils are always an amazing deal. The $30-50 waxes are always of the highest quality. Consistently excellent variety. Polite, respectful, well-mannered, and professional bud tenders. They also have an express line if you know what you want before you come inside. What more can you ask for?
david keesling
Best place in the east bay. Big selection of everything. Top shelf is great but I like the bottom shelf bud. It's still very good even better then some shops top shelf stuff. Good app I wish I could order from app to pick up in store.
Melissa Elaine
Came here as my first dispensary ever. The check in process was pretty quick. They explain a couple things, get you in their system.
I get in line, get a recommendation and you get a free gift as well your first time. Time to pay, no one had told me nor did I see signage that they only take cash or debit. I had only brought one credit card. The guy didn't even let me take the free gift home.
Came back the next day, and I tell them I didn't get the free gift yesterday, the girl looks at me sideways (why would I lie for a lighter and baby edible...) and said he should've let me take it. After finally getting product, the recommendation was also not really what I had been looking for.
I go to Harborside now.