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Review of Berkeley Patients Group

Berkeley Patients Group:

Berkeley Patients Group is a veteran-owned cannabis store located in the city of Berkeley, California. The store offers a variety of service options such as curbside pickup, delivery, in-store pickup, in-store shopping, and same-day delivery. The store is wheelchair accessible with a wheelchair accessible entrance, parking lot, and restroom, and also has a gender-neutral restroom. The store is LGBTQ+ friendly and offers quick visits for customers who are in a hurry. The store accepts debit and credit cards as payment options.

Berkeley Patients Group is open seven days a week with varying hours. The store has received mixed customer reviews, with some praising the knowledgeable and friendly staff, great prices, and good variety of products. However, some customers have expressed dissatisfaction with the customer service, website glitches, and high prices.

Despite the mixed reviews, Berkeley Patients Group is a solid dispensary that offers a wide range of products and services to its customers. The store is conveniently located and offers a clean and organized environment for customers to shop in. If you're in the area and looking for a cannabis store, Berkeley Patients Group is worth checking out.

From the business

"Berkeley Patients Group (BPG) was voted Best Dispensary and CBD Products by East Bay Express readers in 2019, 2020, and 2021! Berkeley Patients Group's consultants specialize in pairing you with cannabis products to help you sleep better, laugh louder, relieve pain, and meet your health and wellness goals. Seniors 65+, Veterans and Students enjoy 10% OFF all full-price items every day, and Senior Veterans enjoy 15% OFF. All members earn 3% Rewards on every purchase. To view our full list of specials, visit our website. Since 1999, Berkeley Patients Group has been in this business for good -- the good of our clients, our community, our industry, and the rest of the world. We have committed over $1 Million to local non-profits."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping
  • Same-day delivery

Berkeley Patients Group Reviews - 216

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Pavel Pavlov

Pavel Pavlov

πŸ‘ πŸ‘Ž 😐
Rude Staff Poor Display Better Options Nearby

Frond Desk staff was extremely rude and obnoxious. Most items are not displayed and if you are not super familiar with products, it may take a bit to make a selection. There are much better options in town. I went there as it was close to my place but probably won't repeat.

Purple β€œRichBob” Ghost

Purple β€œRichBob” Ghost

πŸ‘ πŸ‘Ž 😐
Reliable Well-Stocked Cannabis News

They are reliable with what they provide, not only with more than one product, but it usually stays stocked on all the items I buy to portion my use for the month. The best thing is I get to keep up with the cannabis news with magazines so I always get a treat to read as I am smoking or waiting for an edible.

Stephan Vanhoek

Stephan Vanhoek

πŸ‘ πŸ‘Ž 😐
Stalkers Suspicious Staff Unprofessional Behavior

It was good for awhile, their prices as fair as can be under the circumstances and i genuinely like many of the staff. Until about a week ago. I dont know what scenario my stalkers have running there, but please be aware, i in fact have no criminal history and do not accept charity and any post or profile you may have been directed to or things you may 'overhear' should be regarded with scepticism. BTW Was it that young blackhaired chick who met me on the corner abd followed me back? She had a badge and had a sneaky vibe.

Alexis

Alexis

πŸ‘ πŸ‘Ž 😐
Bad Experience Poor Customer Service Inaccurate Pricing Lost Points

The last time I went here I had the worst experience at BPG. I've had bad experiences there, but not like this.
I went in to buy a gram of $10 Cali Gold hash. I had $5 on my points card according to an old receipt. I go there, and my "budtender" (not at all) tells me i only have $3 on it. So I'm like okay fine. I hand him $20 and ask if I can take the points off the card to use towards the hash. He says sure. And then he hands me back $2. I ask him why, I should be getting $12 back since it would have cost about $7. Then he rings up a new total on some calculator and tells me it'll cost $11. At this point I don't even care if I got money off the hash, I just want to go home. So I pay him. And then I get home and realize the second receipt he gave me said I don't have any money on my points card. So I looked up the balance on my card (the website is on the back of the card) and it says I have $0. What the hell happened to my money?!
Bottom line, save your time and cash and don't go here.

Also- the only person I like here is Chelsea.

Unknown Mistery

Unknown Mistery

πŸ‘ πŸ‘Ž 😐
Unprofessional Staff Poor Customer Service Loud Music

This place has great prices and great products but the young security lady at the front is very unprofessional and ghetto!! Hella rude, music loud on her phone and looks like she is high herself! Not a way to run a business!

Anthony Teixeira

Anthony Teixeira

πŸ‘ πŸ‘Ž 😐
Great Selection Good Prices Good Customer Service

This place has the best selection of concentrate and bud I've seen anywhere else, not to mention its potency - the concentrate is at a good price if you can find the right stuff - also any issues I have had I was able to work out easily with a manager. Great place to go to or get delivery from!

rachel kittner

rachel kittner

πŸ‘ πŸ‘Ž 😐
Overpriced Corporate Greed Poor Treatment of Employees

Great employees who are extremely mistreated. Great medicine that is extremely overpriced. I would suggest supporting a cannabis company run by people of color and run with employee and community wellness in mind. Not run by corporate white male millionaires. You think they will care about you and your medical issues once cannabis goes rec this year? Think again..

Dont forget... where we spend our money is important. Don't support those who don't support you and your community.

To be transparent, I am a former employee of this corporation. I have five years experience working for them.

PS Miss all my wonderful coworkers!! When I open a business, I am coming to steal you all!

Chris Frazier

Chris Frazier

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Unsatisfied Deleted Account Lost Rewards High Taxes Bad Location

Highly unsatisfied..not only did you guys delete my old account with my rewards.. because I haven't come n a few months..covid-19 why travel to Berkeley..plus all these bullcrap taxes y'all charging..not like this n Richmond or Oakland..won't be coming anytime soon. Until it's resolved

Lilith Unfair

Lilith Unfair

πŸ‘ πŸ‘Ž 😐
No Delivery Inconvenient Okay Quality

Getting rid of delivery sucked super hard, especially now that it's raining all the time. Kinda sucks, I only ever go to them once in a while now because of it. Other than that, okay quality. Best prices.

JAMES FIRKINS

JAMES FIRKINS

πŸ‘ πŸ‘Ž 😐
Overcharged Unprofessional

Ordered online, got a confirmation when it was ready to be picked up, and had no line when I stopped by to grab my order. That was the good. The bad part was when I read my receipt, which showed that I got taxed three times, and one of those taxes was a compound tax - meaning it not only taxes the product, it taxed me for paying the other two taxes. Anybody should know that you do not get taxed on the money you've already paid to the government. Finally, I emailed them and got no response. Very unprofessional. The order I sent online was processed nearly immediately, but my concern goes unanswered. It's thievery, and other dispensaries don't tax you like this.

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Cleanliness
4
Comfort
4
Staff
4
Facilities
4
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