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Review of Berkeley Patients Group

Berkeley Patients Group:

Berkeley Patients Group is a veteran-owned cannabis store located in the city of Berkeley, California. The store offers a variety of service options such as curbside pickup, delivery, in-store pickup, in-store shopping, and same-day delivery. The store is wheelchair accessible with a wheelchair accessible entrance, parking lot, and restroom, and also has a gender-neutral restroom. The store is LGBTQ+ friendly and offers quick visits for customers who are in a hurry. The store accepts debit and credit cards as payment options.

Berkeley Patients Group is open seven days a week with varying hours. The store has received mixed customer reviews, with some praising the knowledgeable and friendly staff, great prices, and good variety of products. However, some customers have expressed dissatisfaction with the customer service, website glitches, and high prices.

Despite the mixed reviews, Berkeley Patients Group is a solid dispensary that offers a wide range of products and services to its customers. The store is conveniently located and offers a clean and organized environment for customers to shop in. If you're in the area and looking for a cannabis store, Berkeley Patients Group is worth checking out.

From the business

"Berkeley Patients Group (BPG) was voted Best Dispensary and CBD Products by East Bay Express readers in 2019, 2020, and 2021! Berkeley Patients Group's consultants specialize in pairing you with cannabis products to help you sleep better, laugh louder, relieve pain, and meet your health and wellness goals. Seniors 65+, Veterans and Students enjoy 10% OFF all full-price items every day, and Senior Veterans enjoy 15% OFF. All members earn 3% Rewards on every purchase. To view our full list of specials, visit our website. Since 1999, Berkeley Patients Group has been in this business for good -- the good of our clients, our community, our industry, and the rest of the world. We have committed over $1 Million to local non-profits."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping
  • Same-day delivery

Berkeley Patients Group Reviews - 216

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Leigh (ersigh)

Leigh (ersigh)

👍 👎 😐
Friendly Service Inconsistent Stock Poor Web Interface

Friendly service. My only real complaint is that they don't keep the same stuff in stock for long so I'll find something that works and then not be able to get it again. The Web interface could use work.

Cheree Rodriquez

Cheree Rodriquez

👍 👎 😐
Expensive Low Quality Bad Experience

Priced too high for low quality. Spent over 160 for some bummer weed. I gave it a second try and again not good. Will not be going there again. Beware guys

Carl Jones

Carl Jones

👍 👎 😐
Great Cannabis Menu Educational

I love this dispensary. It was the first dispensary I found and have been a member for a year. I personally believe they have the best Cannabis menu I have ever seen. The menu keeps you well informed on each product. I am greatful for the education I received on medical marijuana. It has eased my stroll down the Cannabis trail.

Ace Rerak

Ace Rerak

👍 👎 😐
Expensive Crowded

They used to be really good and priced ok, now the prices are insane and I even have my medical card. Not to mention its a mad house every time i go in there. Do you self a favor and go somewhere else.

Jonathan Wong

Jonathan Wong

👍 👎 😐
Excellent Customer Service Discounts for Medical Patients

The longest running dispensary in America knows how to treat their customers and patients. I even heard they cover the city tax for their med patients, just as a nice gesture. They truly seem to care about the customer experience.

Roy DeGaetano

Roy DeGaetano

👍 👎 😐
Rude Staff Poor Customer Service

Went there for the first time and while the bud they had seemed decent I found the person working behind the counter to be rude and not helpful at all. They gave me a ticket for a free gift because it was my first time but the guy tried to take it and not give me anything

Mic Smith

Easy access In-N-Out!

Aaron Handy

Aaron Handy

👍 👎 😐
Poor Customer Service False Advertising Managerial Issues

Honestly, been coming here since prior location and all I can say is.......
Yall need to tell your supposed security to listen to costomer complaints without trying to explain how 2 different lines with different purposes are being run as 1 line and everyone in exprees line is asking questions and taking forever.
If running as one line, dont falsely advertise an express line...... pure B S.
Then the manager, Tony, said Id get a response when he took my info yet Im still waiting......
Take your business to black market!!!!!

Brian Fa'amoemoe Tuialu'ulu'u
helpful knowledgeable good location friendly staff

Very helpful and knowledgeable on strains, vape pens & cartridges. Good location. (2 blocks from my job) will be back for sure. P.s. to the girl with the auburn braided hair [bud tender] i see you girl, 😍

G Kenner

G Kenner

👍 👎 😐
Double Taxation Poor Customer Service

Anyone who has shopped here please look at your receipt. My receipt shows a tax on the tax. So you're not just taxed on the product you bought. There are 3 taxes (excise, City, and sales), and the last two tax the previous taxes also - so you end up paying a double tax on the tax. Wrong!
So I called BPG and spoke with the manager, and she stated that's what the CA bud law says and it's what their attorneys instructed them to do...
I can't wait to hear what my attorney says! Class Action

Add Review

Cleanliness
4
Comfort
4
Staff
4
Facilities
4
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