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Review of Rocky Road Vail

Rocky Road Vail:

Rocky Road Vail is a cannabis store located in Avon, Colorado. The store offers in-store pickup and shopping options for customers. The store is open seven days a week from 8:00 am to 8:00 pm, making it convenient for customers to visit at their leisure. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store offers free Wi-Fi for customers, making it easy to browse the internet while waiting for their order.

Rocky Road Vail offers a wide variety of cannabis products, including pre-rolls, hard candies, chocolates, and more. The store has a decent selection of products at fair prices compared to other dispensaries in the area. The staff is knowledgeable and helpful, making it easy for customers to find what they are looking for. The store also offers a military discount and has an everyday happy hour and concentrate day, making it an affordable option for customers.

The store has received mixed reviews from customers. Some customers have praised the store's friendly and helpful staff, while others have criticized the staff's behavior. Some customers have also praised the store's products, while others have complained about the quality. Despite the mixed reviews, Rocky Road Vail remains a popular choice for customers in the area.

One customer praised the store's chill atmosphere and easy-to-pick-up gifts. Another customer praised the store's great prices and excellent customer service. However, one customer had a negative experience with the staff, stating that they were aggressive and rude. Another customer complained that they were not allowed to smell the weed due to COVID restrictions, which they found frustrating.

Overall, Rocky Road Vail is a decent cannabis store with a wide variety of products and fair prices. The store's staff is knowledgeable and helpful, making it easy for customers to find what they are looking for. However, the store has received mixed reviews from customers, with some praising the store's products and staff, while others have criticized them. Despite the mixed reviews, Rocky Road Vail remains a popular choice for customers in the area.

From the business

"Rocky Road Vail is both the locals and visitors’ favorite cannabis store having been awarded Best of Vail Valley every year since our inception in 2014. Rocky Road’s recreational marijuana dispensary is located between Vail and Beaver Creek resorts in Avon, Colorado. Colorado's best of the best pricing.We carry a wide variety of indica, sativa and hybrid cannabis, concentrates, edibles, and accessories to meet the needs of every customer. Our knowledgeable and friendly staff are always available to answer any questions you may have and help guide you in selecting the perfect product to suit your needs. We take great pride in providing exceptional customer service and strive to create a personalized experience for each of our customers."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

Rocky Road Vail Reviews - 385

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
John H

John H

👍 👎 😐
Chill atmosphere Nice gift Pre rolls

Chill atmosphere and easy to pick up a nice gift for yourself or someone else. Picked up a couple pre rolls (Furious George and Tropical Kool aid strains 🔥)

Magen

Magen

👍 👎 😐
Great Prices Wonderful Customer Service Knowledgeable Staff

Awesome place to go for sure .. Great Prices!! And absolutely wonderful customer service .I love going into a place and you ask questions and they know exactly what yr talking about and even have all the answer. This place is definitely one of my top 5 to go to if I'm traveling this way... Thank you Rocky Road Vail for excellent customer service!! I'll be back

Brandon Leader

Brandon Leader

👍 👎 😐
Poor Customer Service Rude Staff

I saw the owner take $100 bill out of my friends hands the other night. terribly dealt with. They were aggressive. They were using foul language and overall not accompanying the customer in any sort of way regardless of the money situation. I would never go to this place again, terrible customer service. The people are rude that work there and that’s all I have to say.

Christine Manzanares

Stop and shop here every time I’m in the Vail Valley. Great sales and staff!

Jason Chimo

Jason Chimo

👍 👎 😐
Helpful Staff Great Products Fun Experience

Everyone was super helpful and nice, cool shirts & stickers. We got quite a bit of stuff while we were there, all were great, to highlight a few: Lucky Charms bud was off the chain!!! Great flavor, high & smoked perfectly. Hard candies were delicious, couldn't stop eating them. The sweet Mary Jane- love at 1st bite chocolates were out of this world good! The pre-rolled cones were loose, had to open and re-pack, otherwise they were good.... I loved being able to buy a pack of joints, so cool man... keep on keeping on man yeahhhhh

Me Notyou

Me Notyou

👍 👎 😐
Bad experience Unprofessional staff Negative atmosphere

Worst experience of any dispensary, the staff...
This is the place that had such a bad rep from the owner and staff, they had to change their name AND location, but kept the same bad management. I will never forget the level of negativity I was exposed to at the original place. Without knowing it was the same store.
I entered what looked like a colorful shop, but when I approached the reception area, I experienced an unlit area of darkness and an employee named Kasie on her nametag. The area had the lights turned off witch I found strange (red flag #1). But stranger than that was the employee, Kasie was cursing at her register continuously for unknown reasons. My presence seemed secondary to her problem.
I entered the bud room hoping to find a more positive experience, but to no avail. We overheard the employees in the back talking about how much they hate older customers. The bud tender I wound up with seemed nice, but we were interrupted by someone with "Eldon" on his nametag. Eldon began cursing just like Kasie, cursing at the budtender in front of me (red flag #2). I was offended and will not return to this store. I don't care for negativity..
If you like a DOSE of negativity with your buzz, this is the place for you..!

Jim Walker

Jim Walker

👍 👎 😐
Good Experience Fair Prices Friendly Staff Helpful

I've been here several times and had good experience with each time. A decent selection and it very fair prices compared to what I'm used to down in Arizona. The staff is friendly and as helpful as they know how to be, which is a lot. And I'll be returning probably in a couple of weeks to restock.

Sheila

Sheila

👍 👎 😐
Great Employees Excellent Service Disability Friendly

The employees here are consistently a great team and just all around awesome folks!!! Esp Miss Casey, Mr. Aldon, and everyone else too! I'm disabled on a walking cane half time, and walker/wheelchair half time. Usually they will see me coming, and meet me at the door, since I'm unable to open it myself. Thank y'all so much!!! And have a good night.
⭐⭐⭐⭐⭐

Paula Henning

Paula Henning

👍 👎 😐
Friendly Staff Great Atmosphere Merchandise

The budtenders are just as nice as their buds!! 😄
Very friendly atmosphere and lots of merch for sale in the front store! We will definitely 🐝 back!

Gorsky

Gorsky

👍 👎 😐
Friendly Staff Good Selection Fun Merchandise

Friendly humans Guaranteed! I have always enjoyed my time here. Good selection with quality and nice flavors. Lots of fun merchandise And helpfulness with your selections. Probably my first stop in the Green Mile of the Rockies... check it out and let me know what you think of this Golden Nugget.

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