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Review of Danbury Smoke Shop

Danbury Smoke Shop: A One-Stop Shop for All Your Smoking Needs

If you're looking for a smoke shop that offers a wide range of smoking products, Danbury Smoke Shop is the place to go. Located at 128 Federal Rd, Danbury, CT 06811, this shop has everything you need to satisfy your smoking cravings. The shop is open seven days a week, from 9:00 am to 7:00 pm on weekdays and 9:00 am to 5:00 pm on Sundays.

Products and Services

Danbury Smoke Shop is a one-stop-shop for all your smoking needs. The shop offers a wide range of products, including tobacco, cigars, glassware, and vaporizers. Whether you're a beginner or an experienced smoker, you'll find everything you need at this shop. The staff is knowledgeable and can help you find the right products for your needs.

The shop offers a variety of services, including in-store shopping and curbside pickup. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop accepts debit cards, credit cards, and NFC mobile payments.

Customer Reviews

Customers have praised Danbury Smoke Shop for its excellent customer service and knowledgeable staff. The store has a 4.2-star rating on Google, with many customers praising the store's selection of products and friendly staff.

One customer wrote, "Great store they have just about everything you would need, and if they don't have it in, they will order it for you, and they are very reasonable on price. No complaints from me, that's for sure. They helped me out, and they were nice. They gave me a package that I could buy online for $8, and they gave it to me for $9.50. Not a bad place, and that's after they ordered it for me. Keep up the good customer service. I'll be back."

Another customer wrote, "Lovely shop with literally everything you need as far as smoking/vaping. Their juice selection is diverse and extensive. And I cannot even begin to describe how great customer service is. The employees go above and beyond customer service and always make sure they satisfy the customers to the best of their ability."

However, some customers have complained about the quality of the products and the lack of COVID-19 safety measures. One customer wrote, "Dont waste your money here. I bought a Fume peach ice ultra vape, and it dated 2021. Old tasteless product." Another customer wrote, "The last 2 visits I have made, there were customers AND employees WITHOUT masks on. News flash, there's a global pandemic. If they cannot put their masks on when I walk in (with a mask on), then I will not shop there."

Conclusion

Danbury Smoke Shop is a great place to shop for smoking products. The shop offers a wide range of products and services, and the staff is knowledgeable and friendly. However, customers should be aware of the lack of COVID-19 safety measures and the occasional quality issues with the products. Overall, Danbury Smoke Shop is a great place to shop for all your smoking needs.

From the business

"Stop in and fill all of your Juul, e-cigarette, CBD, tobacco, cigarette, glass, and vaporizer needs."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store shopping

Danbury Smoke Shop Reviews - 77

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Richard Wishburn

Richard Wishburn

πŸ‘ πŸ‘Ž 😐
Great Store Reasonable Prices Good Customer Service

Great store they have just about every thing you would need and if they don't have it in they will orde see it for you and they r very reasonable on price no complaints from me that's for sure they helped me out,well they were nice they gave me a package that I could buy on line for 8 dollars the gave it to me for 9.50 so ya not a bad place and thats is after they ordered it for me keep up the good customer service I'll be back

William (MxWillay)

William (MxWillay)

πŸ‘ πŸ‘Ž 😐
Great Experience Knowledgeable Staff Good Recommendations Variety of Products

What a pleasant expierence this was. Walked in here after having such a bad expierence at another shop. These gentleman were able to fix my device that was broken from another shop. Show me how to correctly use the device and change the pieces. Provided me with great knowledge of the products that they sell. Excellent recommendations whipped pinapple ice vape juice A+. Very clean store variety of products including a walk in humidor. πŸ˜€ was able to get a nice travel humidor for my cigars and great selection of disposable vapes walked out with one of those as well. 100% will be going back just a great experience.

imran zahid

Dont waste your money here. I bought a Fume peach ice ultra vape and it dated 2021. Old tasteless product.

Michael Honig

Great friendly staff and selection of liquids and other items.

Alexander Holmes

Alexander Holmes

πŸ‘ πŸ‘Ž 😐
Knowledgeable Helpful Friendly Great Service

Aaron is a wealth of knowledge and he and Kate are absolute jewels. They take time with you give you the best deals and recommendations. They are assets to this business and should be treated accordingly. Please. Not enough nice things to say.

Javier β€œJBrunchks” Massallo

These guys are so cool and give you great customer service

Ryan Boiardi

Easy to get to and friendly staff.

John Adams

John Adams

πŸ‘ πŸ‘Ž 😐
Top notch selection Only place to get vape gear Go to shop Not disappointed

Top notch selection and the only place to get your vape gear! Been going for over a year and it's my go to shop!! Stop by you won't be disappointed !

Paul Leon

Paul Leon

πŸ‘ πŸ‘Ž 😐
Poor Customer Service No Mask Policy Enforcement

I've been shopping here for a few years. Their selection of products is extensive. The owners are very kind, friendly, and usually very helpful. But the kids they have working for them are not. While it hasn't stopped me from shopping there in the past, I think that ship has sailed. The last 2 visits I have made, there were customers AND employees WITHOUT masks on. News flash, there's a global pandemic. If they cannot put their masks on when I walk in (with a mask on), then I will not shop there. How they are getting away with it when every other business in the state is required to enforce the mask policy by law must be above my pay grade. Do your part and help stop the spread!

Mike Shilleh

Mike Shilleh

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Expired Products

Customer service is horrible. Guy behind the counter does not know what the word thank you means. Expired products for over a year. Will not be going back again maybe if learn how to appreciate customers with respect they will get more business. Here is some advice go to take some courses on how to use words like hello, thank you, see you soon can I help you etc. some advice, you should be more appreciative of your clients especially when there are multiple choices out there.

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Danbury Smoke Shop Hours

  • Monday 9 AM to 7 PM
  • Tuesday 9 AM to 7 PM
  • Wednesday 9 AM to 7 PM
  • Thursday 9 AM to 7 PM
  • Friday 9 AM to 7 PM
  • Saturday 9 AM to 7 PM
  • Sunday 9 AM to 5 PM