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Review of Cloud 9 Tobacco Shop

Cloud 9 Tobacco Shop: A One-Stop Shop for All Your Tobacco Needs

Cloud 9 Tobacco Shop is a popular tobacco and cigar shop located in Panama City Beach, Florida. The shop is known for its vast selection of tobacco products, including cigars, cigarettes, hookahs, and vaping accessories. The shop is open seven days a week, and customers can choose from a variety of service options, including curbside pickup, delivery, in-store pickup, in-store shopping, and same-day delivery.

Products and Services

Cloud 9 Tobacco Shop offers a wide range of tobacco products, including cigars, cigarettes, hookahs, and vaping accessories. The shop also carries a variety of smoking accessories, such as lighters, ashtrays, and rolling papers. Customers can choose from a variety of popular brands, including Zaza, Tiana, and OG Smoke Shop.

The shop's knowledgeable staff is always available to help customers choose the right products for their needs. Whether you're a seasoned smoker or a beginner, the staff can provide expert advice and guidance to help you find the perfect product.

Accessibility and Planning

Cloud 9 Tobacco Shop is committed to providing a comfortable and accessible shopping experience for all customers. The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop also offers quick visit planning options, making it easy for customers to stop by and pick up their favorite products.

Payments

Cloud 9 Tobacco Shop accepts a variety of payment options, including debit cards, NFC mobile payments, and credit cards. This makes it easy for customers to pay for their purchases quickly and conveniently.

Hours and Location

The shop is open seven days a week, with hours from 10:00 AM to 8:00 PM Monday through Saturday and 10:00 AM to 5:00 PM on Sundays. The shop is located at 8525 Thomas Dr, Panama City Beach, FL 32408, in the Moby Dicks parking lot. Customers can easily find the shop by entering the parking lot and making a right.

Customer Reviews

Cloud 9 Tobacco Shop has received mixed reviews from customers. While some customers have praised the shop's knowledgeable staff and vast selection of products, others have criticized the shop for its prices and customer service. However, the majority of reviews are positive, with customers praising the shop's friendly staff and high-quality products.

Note: The above description is based on the available data and does not reflect the writer's personal experience with the business.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping
  • Same-day delivery

Cloud 9 Tobacco Shop Reviews - 264

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Gracie Lambert

Gracie Lambert

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unprofessional Behavior Shoplifting Accusation

go literally anywhere else. third time i’ve attempted to even enter, the first two times they were closed thirty minutes before they said and this time sealed the deal. when we entered a tall male employee with a shaved head had earbuds in and was talking on the phone having a casual conversation. he interrupted his personal call to ask if we needed any help. although we were just looking, he went back and stood behind the counter talking loudly and very obviously not to a customer. after a few minutes, my boyfriend realized he forgot his vape in the car, audibly said what he was doing, and ran out to go and get it. the employee loudly started talking about him shoplifting and proceeded to follow him in the parking lot, all the while explaining the situation to whoever was on the phone. my friend and i stayed in the store waiting for him and the employee to return. the employee came in after watching him at the car and proceeded to talk about how he openly thought we were shoplifting on the phone. which is really insane to think because almost everything in the store is locked up. after the entire experience, we decided that instead of wasting our money on a store that doesn’t train their employees in customer service and common decency, but we went to Dr. Vape It and it was an incredible experience. so maybe go there, because they’re incredible. i’m sure there will be no reconciliation for his actions, but at least you don’t have to pay his check.

Fredo Gosur

Large disposable vape selection and lots of other cool stuff. Definitely coming back next time.

splinter deepwithin

splinter deepwithin

πŸ‘ πŸ‘Ž 😐
False Advertising No Delta 8 Not Trustworthy

Do not buy the super chill Delta 8 gummies. They have absolutely no D8 in the product, and before the owner or whoever tries to claim they do, there is a qr code on the jar that shows the testing and there is literally zero d8. These gummies are supposed to be marketed as CBD gummies, not d8. Not a smart move considering if someone cared enough to go after this business for false advertising.

Edit: You literally have the exact product I'm referring to in your pictures. Keep lying, that is sure to make you seem a lot more trustworthy. Anyone can look at the 13th picture and see this product clear as day.

Brad Benton

Brad Benton

πŸ‘ πŸ‘Ž 😐
Fairly Priced Wide Variety Awesome Owner

Been a handful of times, dude who runs this shop is awesome. Everything's priced fairly. Has a wide variety of pretty much anything you would need.

Syd Fry

Syd Fry

πŸ‘ πŸ‘Ž 😐
Rude Disrespectful Poor Customer Service

overall rude. very rude to my grandparents. very very rude owner, has no manners to there elderlys. if you want more people coming in, how about you start with being respectful:)

Valinda Cox

Convenient. Had what I was looking for. Great customer service! Can’t wait to come back next time I visit.

Mark Ecklund

Mark Ecklund

πŸ‘ πŸ‘Ž 😐
Great Shop Helpful Staff Reasonable Prices In-Store Specials Highly Recommend

Great shop! Marc was very helpful and knowledgeable. Prices are reasonable and there were great in-store specials. Highly recommend!!

Dimitrius Andrini

Dimitrius Andrini

πŸ‘ πŸ‘Ž 😐
Reliable Shop Friendly Staff Chill Vibe Feels Like Family

This is my go to shop for any of my tobacco needs! this shop has it all and I highly recommend it to anyone that is looking for a reliable shop in the pcb area. Super kind staff and very chill vibe. Always feel welcome when entering and feel like family when leaving. Hope this helped

Lizzy Beth

Lizzy Beth

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inconvenient Payment Policy Lost Business

They ID me just to walk in the door. I'm 52 years old. Then wanted me to buy a lighter to make my order over $5 because they won't allow you to use a credit card for less than $5. Not today. I'll take my business to someone that doesn't try to force the consumer to pay for their cost of doing business.

Brian Beasley

Brian Beasley

πŸ‘ πŸ‘Ž 😐
Unsupportive Staff Lost Business

Went out of my way to support this tobacco shop, walked in and guy in shop said he did not support smokeless tobacco because people spit it out in the parking lot! You cannot claim to have all tobacco needs and have this kind of view. I simply left and spent my $60 at the convenient store across the road! I am a mom and pop shop supporter, I want to help other small businesses over come the big business, but this guy really needs to change his business direction!

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