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Review of Cloud 9 Tobacco Shop

Cloud 9 Tobacco Shop: A One-Stop Shop for All Your Tobacco Needs

Cloud 9 Tobacco Shop is a popular tobacco and cigar shop located in Panama City Beach, Florida. The shop is known for its vast selection of tobacco products, including cigars, cigarettes, hookahs, and vaping accessories. The shop is open seven days a week, and customers can choose from a variety of service options, including curbside pickup, delivery, in-store pickup, in-store shopping, and same-day delivery.

Products and Services

Cloud 9 Tobacco Shop offers a wide range of tobacco products, including cigars, cigarettes, hookahs, and vaping accessories. The shop also carries a variety of smoking accessories, such as lighters, ashtrays, and rolling papers. Customers can choose from a variety of popular brands, including Zaza, Tiana, and OG Smoke Shop.

The shop's knowledgeable staff is always available to help customers choose the right products for their needs. Whether you're a seasoned smoker or a beginner, the staff can provide expert advice and guidance to help you find the perfect product.

Accessibility and Planning

Cloud 9 Tobacco Shop is committed to providing a comfortable and accessible shopping experience for all customers. The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop also offers quick visit planning options, making it easy for customers to stop by and pick up their favorite products.

Payments

Cloud 9 Tobacco Shop accepts a variety of payment options, including debit cards, NFC mobile payments, and credit cards. This makes it easy for customers to pay for their purchases quickly and conveniently.

Hours and Location

The shop is open seven days a week, with hours from 10:00 AM to 8:00 PM Monday through Saturday and 10:00 AM to 5:00 PM on Sundays. The shop is located at 8525 Thomas Dr, Panama City Beach, FL 32408, in the Moby Dicks parking lot. Customers can easily find the shop by entering the parking lot and making a right.

Customer Reviews

Cloud 9 Tobacco Shop has received mixed reviews from customers. While some customers have praised the shop's knowledgeable staff and vast selection of products, others have criticized the shop for its prices and customer service. However, the majority of reviews are positive, with customers praising the shop's friendly staff and high-quality products.

Note: The above description is based on the available data and does not reflect the writer's personal experience with the business.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping
  • Same-day delivery

Cloud 9 Tobacco Shop Reviews - 264

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Macey Freeman

Macey Freeman

πŸ‘ πŸ‘Ž 😐
Bad customer service Defective product Rude employees

Cloud 9 is one of the worst shops I have ever been in. Two of my friends and I went in there to see their vape selection and my friend bought a vape. Once we got back to the room and tried to use it, it did not work. We went back the very next day and they would not exchange or return the useless vape. β€œAll sales are final” this just shows you the shop is not about their customers, they are all about getting the money from customers. I have read a review on Facebook saying that has happened to someone before and they would not return their vape when it did not work. I have also read reviews on google and the owner responds very rude comments back to their customers. Very rude employees and do not suggest you spending your money here.

Deanne Meeks

Deanne Meeks

πŸ‘ πŸ‘Ž 😐
Professional Helpful Satisfied Customer

Mark, the young man who helped me during my visit to cloud 9, was very professional and assisted me into making a decision on the product I am now very happy with. Thank you Cloud 9!

Jordan Beaver

A great buying experience. Very knowledgeable employees and very eager to serve. Nice selection and cool environment.

Christopher Alston

Mark was courteous, professional and knowledgeable. Great employee in a very good shop. Two thumbs up!

Petey Pyrexxx

Petey Pyrexxx

πŸ‘ πŸ‘Ž 😐
Poor Customer Service False Advertising

Where I’m from (Columbus,Ohio) Cloud 9 is an actual business, with hours and great service. You have a sign that says β€œWill return at 5p.m.” signed, Mgt. But after taking my kids to RaceCity and returning at your suggested schedule, the only thing I found was that you returned to crudely edit the sign to say 6p.m. Terrible. You’re doing the Cloud 9 brand a real disservice.

B R

They are never open. Have went here 3 times and it's always closed. Update your hours on Google

Madison Sims

Madison Sims

πŸ‘ πŸ‘Ž 😐
Great Store Helpful Staff Good Selection Recommended

These reviews are worth the read for a great laugh. Store was great, had a decent selection and the guy there answered all my questions. If your lookin for a dope smoke shop, than this is it.

Ibri Day

Ibri Day

πŸ‘ πŸ‘Ž 😐
Great Selection New Merchandise Unique Products

Cloud9 has a wide selection of glass pipes, the best on the beach. Not to mention tapestries, apparel and defense weapons. Always has new merch in stock, so I’m always looking forward to the next visit!

Monica Smith

Huge selection with great deals. The sales associate BamBam was super helpful. Would definitely recommend this place.

Laser Guy

Laser Guy

πŸ‘ πŸ‘Ž 😐
helpful great shop

Mark hooked us up with some great product and was extremely helpful assisting us with our purchase. This is a great shop!

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