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Review of Trulieve Key West Dispensary

Trulieve Key West Dispensary:

Trulieve Key West Dispensary is a cannabis store located in Naval Air Station Key West, Florida. The store is open seven days a week, with operating hours from 9:00 AM to 8:00 PM from Monday to Saturday and 11:00 AM to 8:00 PM on Sundays. The store offers a wide range of cannabis products, including vape cartridges, flower, and smoking products.

While Trulieve Key West Dispensary has received mixed reviews from customers, the store has a professional staff that is knowledgeable about their products. Some customers have praised the staff for their helpfulness and patience, while others have criticized the long wait times and unfriendly service. The store's location is also convenient for those looking for cannabis products in the area.

One of the store's strengths is its competitive pricing, which offers customers good value for their money. However, some customers have noted that the store does not offer topicals for pain relief, which may be a drawback for those looking for this type of product.

Overall, Trulieve Key West Dispensary is a good option for those looking for a cannabis store in the area. While the store has received mixed reviews, its competitive pricing and knowledgeable staff make it a worthwhile option for those looking for cannabis products.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Delivery
  • In-store pickup
  • In-store shopping

Trulieve Key West Dispensary Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Beija Lopez

Always informative and helpful when it comes to questions about their products. I had Cody Help me and he was very kind and answered all of my questions that I had and was very knowledgeable. He helped me pick which would be best for me and let me know about the different products they have.

Andy is also a big help when ever I shop. He lets me know how everything works and how to replace coils for my pen and always greets me when I arrive with a smile.

If your looking for a place where you’re treated like family shop at Trulieve Key west. 😊

Jason Bauer

Seje is always helpful and smiling. Great employee

Whitney Mann

I visited from Vero last weekend. Staff was very courteous. I was especially pleased with Rhiannon, a talented patient consultant who went above and beyond to make sure I was taken care of. I hope that a member of leadership will reach out to her and offer her some Awardco points. 😁

Edison Estrella

Every time, every single time I go to this location I have a great experience. Everyone is knowledge and extremely friendly. Jose, Cody, Charles, Justin, Nick, both bearded Josh and tall Josh, even both of the security guards are friendly and helpful. As a retail management professional of over 12 years, this site and its staff is always on point with service and smiles. Thanks guys!!.

John Kennedy

First time in the Key West store and Trulieve in general. All the employees I interacted with were kind and knowledgeable. Also clearly worried about each other’s safety. The lady up front I didn’t get her name, but she had long hair up in a tail, and worked in the morning shift. My tender was Michael. Also very kind, and very helpful. Answered all of my somewhat dumb questions with good informed answers.

Ana Ortega

Heidi was absolutely amazing!! Always a pleasure coming into this store!

Daniel Henry

This place is awesome! All the employees make you feel welcome and comfortable here. I had my French bull dog (Milo) with me at my visit and they were fine with him there. Micheal helped me out with my Meds that day, he gave great service, and was very knowledgeable on all the questions I had. I highly recommend Trulieve key west!

Alfred Moya

As expected the staff here are always professional and courteous and super helpful. This location has lots of staff available on peak hours so it moves along pretty fast.

My only complaints would be at corporate for not providing enough inventory for the local customers. The website is a joke so ordering online sucks and driving to Duval multiple times per week is a drag especially with the coronavirus but thankful the people here make it fun. Its always a party like atmosphere at Trulieve!

Jeanne Rowlett

We were on vacation and forgot my daddy’s pain medicine. My sister is the one who usually deals with getting him his medication but she wasn’t traveling with us so I was completely clueless as to what to do as my daddy is not in good health to be able to verbalize what he needs. My sister placed an online order for us to go in and pick up at the Key West location. The gentleman who was checking people in put his arm around me and told me everything was going to be okay and they’d take care of whatever my daddy needed. They took care of us very fast and got us what we needed quickly while being so kind throughout the process. Thank you so much for being so kind and compassionate with my family that day and getting my daddy what he needed. ❤️

Rachel Holbrook

I was suppose to have a ordered delivered around 9 a.m. when the driver text me he was on his way, I was one of the first stops. I waited around my house until 5 p.m. and decided to call the driver. The driver sounded confused as to why it was delivered and NEVER called me back as he stated he would. I called him back and my phone call was forwarded to a voicemail. I have been ordering from Trulieve in numerous cities for delivery in Florida and not once had an issue like this. Waited ALL day.

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