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Xhale City - Cheshire Bridge Rd | CBD • Smoke • Vape | Logo

Xhale City - Cheshire Bridge Rd | CBD • Smoke • Vape |

3.8

133 reviews

Review of Xhale City - Cheshire Bridge Rd | CBD • Smoke • Vape |

Xhale City - Cheshire Bridge Rd | CBD • Smoke • Vape | is a local business in Atlanta, Georgia that offers a variety of products and services related to tobacco, cannabis, vaporizers, and more. The store is located at 2165 Cheshire Bridge Rd NE Unit 3 and is open seven days a week.

The store offers a range of products, including vapes, hookahs, papers, smokers' trays, Raw Papers, torches, and more. They also have a variety of CBD products, including oils, edibles, and topicals. The store has a good selection of merchandise, and customers can find everything they need in one place.

The store has a friendly and knowledgeable staff who are always willing to help customers find what they need. They are also willing to answer any questions customers may have about the products they sell.

The store has a quick visit option, which is perfect for customers who are in a hurry and need to get in and out quickly. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

The store offers in-store shopping, but unfortunately, they do not offer delivery services. Customers can pay for their purchases using debit cards, credit cards, and NFC mobile payments.

The store has received mixed reviews from customers. Some customers have had positive experiences with the store, praising the staff for their helpfulness and knowledge. Others have had negative experiences, with some customers complaining about the store's return policy and customer service.

Overall, Xhale City - Cheshire Bridge Rd | CBD • Smoke • Vape | is a good local business that offers a range of products and services related to tobacco, cannabis, and vaporizers. The store has a friendly and knowledgeable staff, and customers can find everything they need in one place. However, customers should be aware of the store's return policy and some negative reviews from customers.

From the business

"Established in 2011, Xhale City is deep-seated in Atlanta, Georgia. Known as one of the largest Smoke and Vape supply outlets in the Southeast, Xhale City offers the newest, top-quality products at leading prices. Our employees set the bar in product knowledge and can assist in finding the ideal vape, CBD or smoking accessories for your needs. Our mission is to be number one in delivering the hottest, trending products at the best prices in the market."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Xhale City - Cheshire Bridge Rd | CBD • Smoke • Vape | Reviews - 133

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
McCarley Jay

McCarley Jay

👍 👎 😐
Wrong Product Unhelpful Staff Waste of Money

store sold me the wrong pods for my Koko even when I showed him the pod it was and soecified it was the new one. He even checked the packaging (literally brought my vape in🙄) and then came back a few minutes after leaving and they were unhelpful , couldnt return them even thought i only opened the package to see they were the wrong ones. Best he could do was “offer me a disposable” even though i just wasted $15 bucks and told them they might as well throw away the brand new pods cause I cant use them and they don’t know their products.

Dave Baker

Dave Baker

👍 👎 😐
Great Service Friendly Staff Convenient Location

Everyone is great, Ty has always been the person to help me and he is always a delight. Make it a point to come here when I’m driving through town.

Back in again and Noah is wonderful too. I really love this place!

charles oyetunji

charles oyetunji

👍 👎 😐
Poor Customer Service Low Quality Products No Returns Policy

This has to be the worst hookah store in Georgia, this store is like daylight robbery, I came in for a hookah coal burner. The white cashier dude without a name tag legit packaged a broken item with the box torn and sold it to me. The moment I left the store and returned less than 10min when I found out the store said their sale is final even if it works or not and they can’t exchange or replace it. There are better stores down the street, for ur sanity and peace of mind please just stay away from this store.

Augustus Gloop

Augustus Gloop

👍 👎 😐
helpful staff good customer service quality products

Patrick was super polite and informative. He helped me pick the right products and was a pleasure to work with. Will definitely be back.

Ngiyan Gwet

Ngiyan Gwet

👍 👎 😐
unprofessional service poor customer service

Walked into the store late last night to pick up some shisha. Per usual it felt like a social gathering more than business. The girl at the front seemed more concerned with socializing and entertaining a group of three (only one of which was making a purchase) while I waited, and soon thereafter another customer, a lady; walked in and and began waiting as well. The girl working finally finished her interaction and rang up the sale, then immediately stated helping the lady that was behind me in line... I then get a half a** apology before I get helped. I am patient. I rarely write reviews even when service is questionable. But this was a straight lack of professionalism and it wasn't my first experience in stores like this. For once I'd like to find a smoke shop more concerned with doing good business rather than entertaining.

Danielle Jones

Danielle Jones

👍 👎 😐
Excellent Customer Service Knowledgeable Staff

I had went into the shop this afternoon and bought a new mod and some salt nix juice. When I got home later this evening I had a few questions regarding the mod and the juice so I called the store. I was so happy when PHILIP answered. He answered all my questions I had and made sure that I understood everything and told me if I had any further concerns to just come back to the shop and he would further assist me. You could tell how happy he was just by the joy in his voice! He ALWAYS has such an amazing smile and attitude every single time I see him at Xhale City in Buford. He is so eager to help and answer any and all my questions. He even goes above and beyond making sure to show me juices and mods that’s he uses and recommends. Never rushing me. Always taking time to make sure I am happy with my selections! He is one reason why I keep coming to the shop and never take my business anywhere else! Thank you SO much Philip for being so kind and helpful! You are truly one in a million!!❤️

Harmoniah Carter

Harmoniah Carter

👍 👎 😐
Poor Customer Service Unprofessional Behavior Long Wait Time

Today was my worst experience. It’s usually smooth going each time. I was very disappointing cashier named Katie was flirting with a customer talking to him forever discussing unnecessary things. It took her so long to get to me and I was the only other customer. So
Unprofessional. She finally helped me and then complained about register issues.

Hadley Todd

cashier was super sweet and helpful, great selection of elf bars cookies merch and delta vapes

Lawrence Carrasco

Jordan always goes above and beyond with recommending the right stuff. She keeps me stocked up!!

Ryan Marinos Reviews

Ryan Marinos Reviews

👍 👎 😐
Friendly Staff Good Selection Clean Store

Super nice staff, solid selection of pieces, apparel, paraphernalia....whatever you're looking for, they probably have it or could point you in the right direction. They keep good stock and keep a clean, organized store. I recommend.

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Xhale City - Cheshire Bridge Rd | CBD • Smoke • Vape | Hours

  • Monday 10 AM to Midnight
  • Tuesday 10 AM to Midnight
  • Wednesday 10 AM to Midnight
  • Thursday 10 AM to Midnight
  • Friday 10 AM to Midnight
  • Saturday 10 AM to Midnight
  • Sunday 11 AM to 11 PM