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Review of Xhale City - Kennesaw | CBD • Smoke • Vape |

Xhale City - Kennesaw | CBD • Smoke • Vape | is a local business that offers a wide range of products related to smoking, vaping, and cannabis. The store is located at 3920 Cherokee St NW Ste 105, Kennesaw, GA 30144, and is open seven days a week. The store has a variety of products and services, including in-store shopping, wheelchair accessible entrance, and parking lot, quick visit planning, and accepts debit cards, credit cards, and NFC mobile payments.

The store has a variety of products, including tobacco, vaporizers, and cannabis-related products. Customers can find a wide range of products, including disposable tanks, mods, juice, CBD, bath bombs, incense, glass pieces, and much more. The store has a good selection of disposables in terms of flavor and price, making it a popular choice among customers.

The store has received mixed reviews from customers. Some customers have praised the store's customer service, while others have criticized it. Some customers have found the staff to be friendly and knowledgeable, while others have found them to be rude and unhelpful. However, the store has a loyal customer base, and many customers have praised the store's selection and prices.

The store has a VIP rewards program that is helpful for those who want to save money. The store also has a gallery-type setup that is cool to just go and admire glass artwork. The store has a chill atmosphere yet is very professional, making it a popular choice among customers.

The store's hours of operation are from 10:00 am to 12:00 am from Monday to Friday, 10:00 am to 12:00 am on Saturday, and 11:00 am to 11:00 pm on Sunday. The store is easily accessible and has ample parking space, making it convenient for customers to visit.

In conclusion, Xhale City - Kennesaw | CBD • Smoke • Vape | is a local business that offers a wide range of products related to smoking, vaping, and cannabis. The store has a variety of products and services, including in-store shopping, wheelchair accessible entrance, and parking lot, quick visit planning, and accepts debit cards, credit cards, and NFC mobile payments. While the store has received mixed reviews from customers, it has a loyal customer base, and many customers have praised the store's selection and prices. The store is open seven days a week and has convenient hours of operation, making it a popular choice among customers.

From the business

"Established in 2011, Xhale City is deep-seated in Atlanta, Georgia. Known as one of the largest Smoke and Vape supply outlets in the Southeast, Xhale City offers the newest, top-quality products at leading prices. Our employees set the bar in product knowledge and can assist in finding the ideal vape, CBD or smoking accessories for your needs. Our mission is to be number one in delivering the hottest, trending products at the best prices in the market."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Xhale City - Kennesaw | CBD • Smoke • Vape | Reviews - 193

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Valeria Ortega

Valeria Ortega

👍 👎 😐
Best customer service Kind staff Helpful suggestions Great experience Recommend to others

Best customer service by far! Justin & Julissa are so kind & interested in my needs & give different suggestions based off of the things they hear from me. I was so happy with everything & will definitely be returning for anything smoke related. I saw that they treated everyone this way not just me. I'll recommend them to anyone.

gojo whitefange

gojo whitefange

👍 👎 😐
Poor Customer Service Rude Staff Unreasonable Rules

So I will not be returning to this establishment ever again. And I highly recommend nobody does especially if you're married. I went up there to go pick up a pen that I needed a my wife gave me her credit card to use me and my wife we have been married for 7 years and apparently due to new management rules. That does not matter they want you to use your card with your ID now I was sent up there because my wife is sick and cannot get out of bed and for them to be rude about that and you state that it has to be that way no matter what is completely ridiculous I thought you guys were in the business of making money I guess not because any good businessman would know that that would be okay and for you to simply just refuse service because of that is ridiculous that is why I will never set foot in another xhale city ever again. Worst company in the world and I hope that they go under

Jen W.

Jen W.

👍 👎 😐
Poor Customer Service Inconsistent Policies

Update: tried to call about certain coils and they had no idea what they were talking about I was on the phone for at least 30 minutes do not come here if you know what you want to get unless you decide to pointed out to them because they apparently do not know what they're talking about about over the phone

Although the customer service is really nice here I would not recommend coming here they change on a whim their terms and services of what you can do there. I called over there to give permission for my fiance to use my card now I have been able to do this before since I have such a busy schedule since my fiance is a stay-at-home dad. This time they informed me that they could not do it and I needed to be there now I've never had this happen before and they were very rude about it and they were pretty much telling me to drop everything and take care of it myself. To all you people that have spouses that don't work and single parents I implore you not to come here because they will not allow your spouse or your boyfriend or your fiance to use your card even though you call and give permission and inform them all about it. Since they have done this in the past allowing me to allow my fiance to grab what he needs on my card and they now just change it at a Wham it's not very professional I would have given this place a 5-star because of how they treated me with customer service now I don't even want to step foot in here

AC Cash

AC Cash

👍 👎 😐
Bad Service False Advertising No Returns

Awful service. Was told one price and then that price doubled when I got to the register. Once I got home I realized I had the wrong product and went right back to the store to return/exchange. Manager told me they don’t do returns and couldn’t care less that I was unhappy and didn’t offer a solution. Basically told me to kick rocks. Manager (guy with dark hair) is a complete douche.

Chrissy L

Chrissy L

👍 👎 😐
Best Smoke Shop Friendly Staff Wide Selection Local and Unique Pieces

This is the best/biggest smoke shop I've been to in the Atlanta area! Very nice and patient employees. They also have so many options for all your smoke shop needs. And the glass...so many local and unique pieces to choose from!

Brianne gerhold

Brianne gerhold

👍 👎 😐
Great Selection Excellent Customer Service Helpful Staff

Great shop with a wide variety and selection of all smokable items. Customer service is top notch! We visited this time for nicotine salts. The selection was better than most. The shop employee was extremely helpful even through all of my indecisiveness. He discussed all the different e juice options they offered and made some great suggestions.

Kenzie Waltz

Kenzie Waltz

👍 👎 😐
Poor Customer Service Unwelcoming Atmosphere

I wouldn't recommend shopping here. The guys who work there could care less if you're there or not, and it seemed like every question I asked was a minor inconvenience to them. I automatically felt like I wasn't welcome and that I was pressured to leave.

Abigail Leibowitz

Abigail Leibowitz

👍 👎 😐
Great Customer Service Friendly Staff

My go to smoke shop! Parker is awesome and always helps me get the best products for what I want. Always friendly with great conversation.

Jason Hoppes

Jason Hoppes

👍 👎 😐
Great Location Friendly Staff Knowledgeable

The Cherokee st location is great. Red headed guy with the hat has become a good friend. Very knowledgeable. Straightforward. That's my kind of biz. Loyal to the customer. Thank you for your service.

Captain Jocassee

Captain Jocassee

👍 👎 😐
Helpful Staff Great Service Holiday Shopping

Brooke helped me purchase some items for xmas presents. I was greeted with a warm friendly smile, and she made recommendations based upon the open ended questions she asked me. HIGHLY recommended and thank you so much for your help as a lot of my family will be so happy on Christmas Day. 👍😀🎅🏻🙈🎄🎄

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Xhale City - Kennesaw | CBD • Smoke • Vape | Hours

  • Monday 10 AM to Midnight
  • Tuesday 10 AM to Midnight
  • Wednesday 10 AM to Midnight
  • Thursday 10 AM to Midnight
  • Friday 10 AM to Midnight
  • Saturday 10 AM to Midnight
  • Sunday 11 AM to 11 PM