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4.4

156 reviews

Review of Alpha Smoke (se habla espanol)

Alpha Smoke (se habla espanol): A Tobacco Shop with a Wide Range of Products and Services

Alpha Smoke is a tobacco shop located in Rome, Georgia, that offers a wide range of tobacco and smoking-related products and services. The shop is open from Monday to Saturday from 10:00 AM to 8:00 PM, and on Friday and Saturday, it is open until 9:00 PM. The shop is closed on Sundays.

Products and Services

Alpha Smoke offers a wide range of tobacco and smoking-related products, including cigarettes, cigars, hookahs, and vaping products. The shop also offers a variety of smoking accessories, such as pipes, rolling papers, lighters, and ashtrays. Additionally, Alpha Smoke has a great selection of Kratom, and the staff is knowledgeable about the different strains and types.

The shop offers several service options, including in-store shopping, in-store pickup, and curbside pickup. However, they do not offer delivery services. The shop is also wheelchair accessible, with a wheelchair accessible entrance, elevator, and parking lot.

Customer Reviews

Alpha Smoke has received mixed reviews from customers. Some customers have praised the shop's friendly and knowledgeable staff, with one customer mentioning that the staff member they interacted with was "extremely patient and didn't mind taking the extra time we required because this was our first time in this store." Another customer praised the shop's selection of Kratom, saying that they had a "great selection" and that the staff was "very helpful with explaining the different strains and types."

However, some customers have had negative experiences with the shop. One customer complained about the shop's business hours, saying that they drove from Cedartown only to find that the shop was closed. Another customer had a negative experience with the owner, saying that they reported them to the BBB after the owner refused to answer their phone call and berated them via text.

Conclusion

Overall, Alpha Smoke is a tobacco shop that offers a wide range of products and services. The shop has a knowledgeable staff that is willing to help customers find the products they need. However, some customers have had negative experiences with the shop's business hours and customer service. If you are in the area and looking for a tobacco shop, Alpha Smoke is worth checking out.

From the business

"We sell the below: Delta 8 -gummies -disposables -flower -carts Delta 10 -gummies -disposables -flower -carts Kratom -loose powder -capsules -extract shots CBD Hemp Flower -loose -pre-rolls -cigarillos 510 batteries (other vape related bats) Bangers Blue lotus Burners Butane Candles Cigarette Tobacco Cigars Cigar Cutters Cigar Matches Coils Dabbers Damiana Detox Disposables Dugouts E-juice Glass attachments Grinders Hookah accessories -coals -tongs -hoses Hookahs Incense Juul Juul Pods Lighters Nicotine additives Papers Pipe Tobacco Pipes Pods Rolling machines Salt nic juice Scales Screens Shisha Smok Suorin Table-top vapes Trays Vape chargers Vapes Yocan Bitcoin ATM inside Disposables Po box rentals Visit to see full offerings!"

Amenities

  • Wheelchair accessible elevator
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Alpha Smoke (se habla espanol) Reviews - 156

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
NormaJean Thomas

NormaJean Thomas

πŸ‘ πŸ‘Ž 😐
Friendly Helpful Pleasant Atmosphere Highly Recommend Great Helper Impressed with Customer Service

Friendly, Helpful, Pleasant Atmosphere..Highly Recommend....Great Helper..Kimberly!! WENT AGAIN in JANUARY/2020... Bought Brownie with ingredients for Sleeping...Worked Great!!! GLASS STOPPERS FOR PIPES..$.25...Very impressed with Customer service within the Employees...Dillon Rocks!!! Normajean

Katie B.

Katie B.

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Great Service Clean Store

Adolfo is AMAZING!! Very friendly and he new about every product in the store. He answered all of our questions accurately about what we were inquiring about! He was extremely patient and didn't mind taking the extra time we required because this was our first time in this store. Store was clean, neat and orderly. Everything we needed was stocked and ready. No complaints! Thank you for the great service!!

Kari Casey Cleveland

Kari Casey Cleveland

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inaccurate Business Hours

Absolutely do not go by business hours they say they're open when they are not if you're going to be closed for lunch say you'll be closed for lunch don't allow someone to drive from Cedartown and then you're closed completely poor customer service totally two thumbs down

Saudhi Rodriguez

Saudhi Rodriguez

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unprofessional Owner Malfunctioning Products Bad Communication

I use to be a weekly customer at alpha smoke shop. But when a product malfunctioned and I tried to speak to the owner he refused to answer the phone. He berated me via text and so I reported him to the BBB. When I sent him a text saying I had contact them his final illiterate response was β€œ I re-iterate my non caringness. β€œ Andrew the owner is very unprofessional. I will never be returning again.
Don’t go there!!!
Their Products will malfunction and they don’t even have the decency to pick up the phone.

Chrissy REVIEWS

Chrissy REVIEWS

πŸ‘ πŸ‘Ž 😐
Great Selection Helpful Staff Reasonable Prices

They have a great selection of Kratom. They were very helpful with explaining the different strains and types. I will definitely be coming back every time I need to re up on my kratom. Very reasonable prices

Brooke Fisher

Brooke Fisher

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Prices

I've been coming here for over a year now and I'm never disappointed. Everyone is always kind and helpful. Best kratom prices!

Suzanne Townsend

Suzanne Townsend

πŸ‘ πŸ‘Ž 😐
Great Selection Friendly Staff

I wish I could give this store 10 stars their that awsome. They have such a verity of things to offer here, I found a new favorite smoke shop. Yea!!!!
And the friendly staff there is a delight. I meet Andrew who help me with a couple of purchases. What a nice young man too.πŸ˜ƒ I'm telling y'all go check this place out if your in the area I promise you won't go home empty handed. Enjoy!!!

Byron Dallas

Byron Dallas

πŸ‘ πŸ‘Ž 😐
Great Service Knowledgeable Staff

Been going to Alpha for almost a year now. Love the store and the employees. Like to give a shout out to Wade. Wade is very knowledgeable and very friendly. Thank you Alpha, keep up the good work!

Estrella

Estrella

πŸ‘ πŸ‘Ž 😐
Overpriced Ineffective Poor Quality

Do not buy kratom here!!! Today was my first and last time. It is so overpriced and doesn’t work one bit. Not sure if it goes stale or something being in those jars, but I feel completely ripped off!!! Not cool!

Nikia Sublett

Nikia Sublett

πŸ‘ πŸ‘Ž 😐
Confusing Menu Unfriendly Staff

I’ve seen a comment here they said to ask for spicy CBD but the boy the same to know what I was talking about so I just got something different his whole demeanor was kind of weird I don’t know I may come back in the future

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Alpha Smoke (se habla espanol) Hours

  • Monday 10 AM to 8 PM
  • Tuesday 10 AM to 8 PM
  • Wednesday 10 AM to 8 PM
  • Thursday 10 AM to 8 PM
  • Friday 10 AM to 9 PM
  • Saturday 10 AM to 9 PM
  • Sunday