Search
4.7

14 reviews
Cannabis store
  • Viewed -

Review of The Georgia Hemp Company & CBD

The Georgia Hemp Company & CBD:

The Georgia Hemp Company & CBD is a cannabis store located in Woodstock, Georgia. The store is open from Monday to Saturday from 10:00 am to 8:00 pm. The store offers a wide variety of products, including hemp oil for cats, CBD cartridges, and more. The staff is knowledgeable, friendly, and helpful, and they are always willing to answer any questions you may have.

The store has received positive reviews from customers who have praised the quality of their products and the excellent customer service they provide. One customer mentioned that the hemp oil for cats was a lifesaver and saved them a lot of money on vet bills. Another customer appreciated the staff's knowledge and helpfulness, and they always learn something new every time they visit the store.

However, one customer had an issue with a product they purchased and was disappointed with the store's customer service. The customer felt that the store could have done more to resolve the issue and was unhappy with the return policy. Despite this, the majority of customers have had positive experiences with the store and recommend it to others.

The store is located at 12186 Hwy 92 SUITE B-104, Woodstock, GA 30188. The store's phone number is (770) 693-8819. If you are looking for high-quality CBD products and excellent customer service, The Georgia Hemp Company & CBD is the place to go.

From the business

"To provide access to quality hemp and CBD products as well as education, while raising industry awareness."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

The Georgia Hemp Company & CBD Reviews - 14

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
West Transformations

West Transformations

šŸ‘ šŸ‘Ž šŸ˜
Effective Affordable Knowledgeable Staff Life-saving

I bought the hemp oil for cats. Cost $25. Saved me about $500 which is what it would have cost to get my cat looked at by the Vet, told (again) that she needs antibiotics, anti nausea meds, etc. My cat perked up in 5 minutes literally, she had energy again, wanted to eat again, started playing again. It was like a miracle. She actually ate within 18h but began going to her eating spot within 5 mins. So grateful for this hemp oil and for Georgia Hemp Company. Will never go without it again. I was so excited about the results that I forgot to mentioned the extremely helpful and kind young ladies in the store. They clearly knew what they were talking about and together answered all my questions. Highly recommend! Here is a picture of my sweet kittie.

jeff lee

jeff lee

šŸ‘ šŸ‘Ž šŸ˜
knowledgeable staff friendly staff helpful staff wide variety of products samples available educational experience

Staff here is very knowledgeable, friendly, and helpful. Wide variety of products and some samples to try. Will definitely be back because I learn a little something new each time I go.

HDgal84

HDgal84

šŸ‘ šŸ‘Ž šŸ˜
Poor Customer Service Defective Products Inconsistent Policies Expensive

No attempt to resolve a one time issue after having spent sooo much money in this place & associates know us by name... Disappointed. My husband & I have been coming here since the Woodstock location opened. We buy different types of their products but I live for the CBD to help me focus on work & not my anxiety every single day. To the point that when we go, we buy 3-4 at a time so we don't have to come to the store weekly. We have only had issues with 2 preloaded CBD cartridges here EVER. A few months ago we purchased one, threw it in a drawer, and forgot it was there for prob 2 months. Finally opened it up to use, and it was just not pulling anything out. Seemed simple enough of an issue. My husband & went in 2 separate times and saw different employees both times. When he went in and took the cartridge to return it, they told him he needed the credit card to do the refund. When I went in a few weeks later, I forgot the cartridge but asked the same question & was told the same thing: "oh don't worry about it, we'll refund you just bring it back with the card you used." Okay cool... Today I go to buy another 3 cartridges & actually remembered both the cart and the card. Also, I was returning a 2nd CBD cart that the oil was weirdly cloudy & when you pull from it, it tasted like straight up Lysol-type chemicals. Kind of scary, but only the 1st time this has happened to us after going for YEARS & spending prob a thousand dollars in this business... The employee working got the manager to come out to handle it. I was told no problem to return the chemical one but they couldn't accept a return on the one I'd had for months ***even though I told them we both came twice and asked & was told the same "no worries" answer from different employees*** because there's a 48 hr return window after purchase. I said not everyone goes home and hits every cart they buy to make sure it works, I buy 3-4 and use them over a month or two, pulling one when the other is empty... She said well give a grace period of 2 weeks. I said have you had any other customers have the same issue? She said yes, it has happened before. So to recap IT'S A KNOWN ISSUE...
I neglected to remind her that we come in there every month so how did she even really KNOW that this cart was from months ago if my card was used within the last few weeks or month from my most recent visit? I call BS. She held firm - good for her. I hate to tell her that we've already found a D8 company in Cali that sells twice the product for about the same cost + you get 15% off your order + free shipping (basically one whole cart free if you buy 2 :) we have replaced GHC product from. May have to start buying CBD from Cali also with this disappointing customer service experience.
Shout out to Savannah, the manager who needs a reminder to train ALL employees to regurgitate the same info to all customers every time so she doesn't look bad when she has to tell customers what the actual return window is.
Seriously can't believe one manager can't find a solve to make a single $29 cart refund work for customers who are known by name, welcomed, and spend soooo much money in her store.

Nick Lawson

Nick Lawson

šŸ‘ šŸ‘Ž šŸ˜
Friendly Staff Knowledgeable Staff Decent Prices Discount Offer

Very nice little place! Decent prices along with a friendly and knowledgeable staff. I also really like that they offer a discount on your next order if you return the cart containers.

Azael Colon

Love the great vibes of the staff everytime we come to shop there! Keep it up! āœŒšŸ»

Vik Nightfox

Vik Nightfox

šŸ‘ šŸ‘Ž šŸ˜
Inaccurate Information False Advertising Poor Quality Control

Got their 9 Lb Hammer D8 cart, have a few major issues. It's a 500ml cart, with only 400ml of D8. It says that's 88% delta 8 on the site, which obviously doesn't math right. Checked the lab report, it only shows the report for the D8 distillate they use, not the carts themselves. And that distillate only shows 75% D8 in their lab. So how are they getting 88% if their distillate isn't even that much? And even if they did, it's only 5% terpenes. That makes a total of 93% of stuff accounted for. What is the other 7%? On top of that, their very page for this cart says there is 4400mg of product....in a 500mg cart. I have found MUCH more pure product with other companies in Georgia, with lab reports that break down the actual cartridge itself, and information that is accurate and double-checked. Do your research on any D8 you get, no matter where it is from.

People here are cool though, that I will give them. :)

Leon Donloe

Awesome Customer Service and products

Bman902 x

Love these dudes. Fantastic product. Quality customer service. Cool store. This is where you want to do your shopping.

Davis Hinchey

Davis Hinchey

šŸ‘ šŸ‘Ž šŸ˜
Friendly staff Great range of products Efficient service

Friendly knowledgeable staff and a great range of products. Every time I go, Iā€™m in and out in a flash with exactly what I was looking for!

June June

Amazing store. Knowledfeable and friendly staff. A great experience all around

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

The Georgia Hemp Company & CBD Hours

  • Monday 10 AM to 8 PM
  • Tuesday 10 AM to 8 PM
  • Wednesday 10 AM to 8 PM
  • Thursday 10 AM to 8 PM
  • Friday 10 AM to 8 PM
  • Saturday 10 AM to 8 PM
  • Sunday