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Review of Sub Ohm Vapes, LLC

Sub Ohm Vapes, LLC: A Women-Owned Vaporizer Store in Kailua-Kona, Hawaii

Sub Ohm Vapes, LLC is a local vaporizer store located in Kailua-Kona, Hawaii. The shop is owned by two sisters who are passionate about vaping and providing their customers with high-quality products and excellent customer service. The store is open from Monday to Saturday, from 11:00 am to 7:00 pm.

Products and Services

Sub Ohm Vapes, LLC offers a wide range of vaping products, including starter kits, mods, tanks, coils, batteries, and e-liquids. The store also carries CBD products, including tinctures, gummies, and capsules. Customers can choose from a variety of flavors and nicotine strengths to suit their preferences.

Accessibility and Crowd

The store is wheelchair-accessible, with a wheelchair-accessible entrance and parking lot. Sub Ohm Vapes, LLC is also an LGBTQ+ friendly store and a transgender safe space. The owners and staff are welcoming and respectful to all customers, regardless of their gender identity or sexual orientation.

Customer Reviews

Customers have praised Sub Ohm Vapes, LLC for its knowledgeable and friendly staff. The owners are described as personable and always greet customers by name. They take the time to explain the different vaping options and help customers find the right products for their needs. Some customers have also appreciated the store's quick service, which makes it easy to stop by and pick up what they need.

However, a few negative reviews have mentioned that the store can feel cramped and uncomfortable, with limited space for customers to browse. Some customers have also felt that the customer service was condescending or rude, although these reviews are in the minority.

Payments and Planning

Sub Ohm Vapes, LLC accepts debit cards, credit cards, and NFC mobile payments. The store is a quick visit, with customers able to find what they need and make their purchases efficiently.

Conclusion

Sub Ohm Vapes, LLC is a women-owned vaporizer store in Kailua-Kona, Hawaii, that offers a wide range of vaping products and CBD items. The store is wheelchair-accessible, LGBTQ+ friendly, and a transgender safe space. Customers have praised the store's knowledgeable and friendly staff, although a few negative reviews have mentioned that the store can feel cramped and uncomfortable at times. Overall, Sub Ohm Vapes, LLC is a great option for anyone looking for high-quality vaping products and excellent customer service in Kailua-Kona.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • In-store shopping

Sub Ohm Vapes, LLC Reviews - 32

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Bob Biv

Bob Biv

👍 👎 😐
Uncomfortable Layout Poor Customer Service

Sometimes you catch someone on a bad day. I found the shop layout uncomfortable, only room for three people or so in a gated off entryway. I also thought the customer service to be condescending and borderline rude. There were a couple things I did not understand and was made to feel like an idiot for asking questions. Like I said though, maybe I just caught them on an off afternoon.

Richard Sheppard

Richard Sheppard

👍 👎 😐
knowledgeable staff friendly owners personalized service decent prices

Very knowledgeable staff. I love the aunties that own the shop. Very personable. Always greet me by name. Know what kind of juice I like vaping. Decent prices. The only vape shop I go to.

Alika Kekauoha

Alika Kekauoha

👍 👎 😐
Helpful Staff Great Service Highly Recommended

So I called and wanted to find out what kind flavors were available "Elf Bar" nice lady sweet voice answered and was so helpful and super friendly. Save me the trouble of driving to town from mauka, Highly recommended!!!! 5 stars Mahalo nui ⭐️⭐️⭐️⭐️⭐️

Katie Resler

Katie Resler

👍 👎 😐
Helpful Staff Knowledgeable Great Selection Local Business

I am trying to quit smoking and had an amazing experience! Michelle was extremely helpful with what could have been an very overwhelming. She is extremely knowledgeable and patiently spent about an hour setting me up with the perfect vape starter kit. Very happy with my purchases. Love this local mom & pop shop! Or as Michelle says “Mom & Mom” shop since her and her sister own it together.

Mike Schulz

Mike Schulz

👍 👎 😐
Friendly Staff Great Customer Service Highly Recommended

Been on the big island for about a week went to three different shops and sub ohm is for sure a must visit shop. As soon as you walk in they are very friendly people and we sat and swapped stories for about 30mins or so. Highly recommend this shop for anyone on the island or visiting.
Thank you sub ohm for such an enjoyable visit

Krimson Dragonil (WestDragon808)
Excellent Customer Service Knowledgeable Staff Clean Environment Good Vibes Sense of Family

Talk about going above and beyond, customer service like I’ve never experienced before. The owners take pride in what they do and have first hand knowledge and advice for any questions you can think of. Very clean, good vibes with a sense of family and home when you walk through the door. I hope that people who is interested in or passionate about vaping check out this shop, I would highly recommend it to anyone!

Tamara Vanpelt

Tamara Vanpelt

👍 👎 😐
Helpful Friendly Great Customer Service

Awesome people. Being a first time user , they were VERY HELPFUL. Answered all my questions and set me up! Mahalo!🤩

Golden Days

Golden Days

👍 👎 😐
Friendly Staff Great Selection Reasonable Prices Excellent Service Highly Recommended

Everything about this store was fantastic, very nice place, the people were unbelievably friendly, everyone was very helpful. The prices of the products were fantastic, the selection was excellent. If there was an option to give higher ratings I would, this was by far the best vape shop on island; and I would recommend to any who are looking to purchase any vape or even Cbd items

Andrew Bellucci

Andrew Bellucci

👍 👎 😐
Great Customer Service Knowledgeable Staff

I'm new to vaping and recently got my medical marijuana card and after reading reviews decided to check out Sub Ohm in Kailua.

Michelle greeted me like a friend and was very patient explaining the different vape options available. I purchased an Ecapple iV-1 and am very happy with the recommendation.

I highly recommend this shop for beginners as they are happy to take time to explain everything. There's a lot of options out there and it'd nice to have someone to explain everything patiently with no rush or pressure.

Looking forward to my next trip to Sub Ohm!

Mahalo!!!

John Goodwin

John Goodwin

👍 👎 😐
Great selection Helpful staff Local juice

Stopped by while I was in town. Great selection and staff. Very helpful picking out a local juice. Will go back next time I’m in town.

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