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Review of The Vapor Door

The Vapor Door: A Vaporizer Store with Mixed Reviews

The Vapor Door is a vaporizer store located at 1733 W Broadway St, Idaho Falls, ID 83402. The store is open from 10:00 AM to 10:00 PM from Monday to Saturday and from 10:00 AM to 7:00 PM on Sundays. The store offers in-store shopping and accepts debit cards, credit cards, and NFC mobile payments.

The Vapor Door is a wheelchair-accessible store with a wheelchair-accessible entrance and parking lot. The store is known for its wide range of vaporizers and vaporizer accessories. The store's staff is knowledgeable and friendly, and they can answer most questions about the products they sell.

However, the store has mixed reviews from its customers. Some customers have praised the store's staff for their helpfulness and knowledge, while others have criticized the store's customer service and return policy.

One customer complained that the store's staff had no knowledge about CBD and sold them expired products. Another customer was upset that they were pressured into buying a detox product and was denied a refund or store credit when they changed their mind.

On the other hand, some customers have praised the store's staff for their friendliness and helpfulness. One customer was impressed by the store's selection of products and the helpfulness of the staff. Another customer praised the store's staff for insisting that customers open and try their products in the store to check for leaks or defects.

Overall, The Vapor Door is a vaporizer store with a wide range of products and knowledgeable staff. However, customers should be aware of the store's return policy and customer service before making a purchase.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

The Vapor Door Reviews - 127

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lanie Barrera

Lanie Barrera

πŸ‘ πŸ‘Ž 😐
Lack of Knowledge Expired Product

Went in and not only did the person have no knowledge about cbd whatsoever; she also sold me expired product! What kind of place is this

Andrew Dixon

Andrew Dixon

πŸ‘ πŸ‘Ž 😐
Friendly staff Knowledgeable staff Good shop Grade A quality

Most always the staff are friendly and knowledgeable, considering most of the people who walk in here are peeled and cracked back and can't even remember why they walked in. Myself included too I guess. πŸ˜† 🀣 Good shop for real though. Grade A

Riley Ryder

Riley Ryder

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Products

Went in to get some odor eliminator spray. The guy was really helpful and friendly. So Shout out to him. They have some awesome stuff in there if you haven't been you should go check it out.

Jerome Kern

Jerome Kern

πŸ‘ πŸ‘Ž 😐
Poor Customer Service No Refund Policy

Was in there to buy a detox product...was pressured on which one to get...changed my mind and brought it back 3 days later with reciept and was told I can't get my refund back and no store credit... shame on you VAPOR DOOR... probably gonna lose a lot of business smh

Renin Munford Peterson

This vape store is fire! Has the best pieces

Jordain Martin

Jordain Martin

πŸ‘ πŸ‘Ž 😐
Unpleasant experience Rude employee Poor customer service

I had a very unpleasant experience, I went around 9:30 pm, looked around for a minute because the employee was busy. As soon as he was at the register I went up, only to get a coil, and he told me to wait because they had other people that had been there first, I stood for 5 minutes at the register after telling him what I needed. When he came back from helping the others he said "please move" I again told him I only need a coil, he then said "they were here first." And they also said they would have no problem with me going first. I was upset and said I would just go somewhere else, and as I was leaving he said "okay, bye". I went back in several minutes later to ask his name, and he was again rude to me, because according to him "he could take complaints as well". I will no longer be using this location, or this branch of vapor store, because of a very rude employee named Carson.

Bryan Claunch

Bryan Claunch

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Knowledgeable Staff Highly Recommended

They've always got the best customer service and they can answer almost any questions you have for them. Definitely one of the better stores in IF!

Coral Beard

Awesome place, shayna was amazing thank you guys

Kara Hartung

Kara Hartung

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Friendly Service Great Selection Excellent Customer Service

Fanatic place. The guys here not only have everything displayed so it’s easy to find what you want, they are also incredibly knowledgeable, friendly and helpful. I’ve been to vape shops across the country and, I usually get little to no help. IF I’m even greeted at all. Those places should take customer service classes from these guys. Thanks for everything!! 10 10 recommend!!

Tyson Carnahan

Always great service on all products

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