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Review of The Vapor Door

The Vapor Door: A Vaporizer Store with Mixed Reviews

The Vapor Door is a vaporizer store located at 1733 W Broadway St, Idaho Falls, ID 83402. The store is open from 10:00 AM to 10:00 PM from Monday to Saturday and from 10:00 AM to 7:00 PM on Sundays. The store offers in-store shopping and accepts debit cards, credit cards, and NFC mobile payments.

The Vapor Door is a wheelchair-accessible store with a wheelchair-accessible entrance and parking lot. The store is known for its wide range of vaporizers and vaporizer accessories. The store's staff is knowledgeable and friendly, and they can answer most questions about the products they sell.

However, the store has mixed reviews from its customers. Some customers have praised the store's staff for their helpfulness and knowledge, while others have criticized the store's customer service and return policy.

One customer complained that the store's staff had no knowledge about CBD and sold them expired products. Another customer was upset that they were pressured into buying a detox product and was denied a refund or store credit when they changed their mind.

On the other hand, some customers have praised the store's staff for their friendliness and helpfulness. One customer was impressed by the store's selection of products and the helpfulness of the staff. Another customer praised the store's staff for insisting that customers open and try their products in the store to check for leaks or defects.

Overall, The Vapor Door is a vaporizer store with a wide range of products and knowledgeable staff. However, customers should be aware of the store's return policy and customer service before making a purchase.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

The Vapor Door Reviews - 127

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Willy Southwick

Willy Southwick

👍 👎 😐
Terrible Service No Refunds Overpriced

Terrible vape shop I'm never going back to this place no refunds even though there's no signs anywhere in the store that says "All Sales Final". Overpriced rip off save your money and buy online

Jamie Crystal

Jamie Crystal

👍 👎 😐
Poor Quality Bad Customer Service

Awful, just awful. Their product is crap and their customer service is crap too. If you want to have quality juice, service, and items go to outlaw vapor...never have I ever had a bad experience with them. We will never be going back to the vapor door again.

Anthony Garza

Anthony Garza

👍 👎 😐
Great Atmosphere Helpful Staff Will Return

I love the atmosphere that the workers put out. They are very detailed and are willing to work with any individual! Love this place and I am definitely coming back!!

Corey Woodruff

Corey Woodruff

👍 👎 😐
Misleading Blocked from posting FDA warning

Facebook post targeted towards school kids. (Tried adding photo) tried saying it was a "mishap" and then they said it was a "hack" got blocked from posting when I asked questions along with who knows how many others. They were also issued a warning letter from the FDA on Feb 15th 2018 for selling to a minor.

Zacharia Powell

Zacharia Powell

👍 👎 😐
Friendly Service Helpful Staff No Pressure Sales Quick Response Time

Friendly and helpful service right away. I felt no pressure to buy but they were quick to answer any questions. 5stars

John Wadsworth

John Wadsworth

👍 👎 😐
Wrong Product Expensive Poor Customer Service

When to this store and they sold me the wrong adimizer for a way expensive price the next day I took it back and asked if they had any for mine to trade and they did but only the single coil one witch is 9.99 so I asked if I could have a refund on the rest of the money swing as I payed 12.99 for the other one and they said no that I can take what they have or I can leave I will never be going back to this store they are the worst and most expensive out there

Oakley McIntyre

Oakley McIntyre

👍 👎 😐
Helpful Staff Great Experience

I went into the store to get a detox system and they were so helpful.... every question I had for them they had an exact answer and it all worked out exactly as they promised... It was a stressful experience gone GOOD... no GREAT!!!!!

A Part of The Pattern

A Part of The Pattern

👍 👎 😐
polite staff professional service knowledgeable staff recommendation

Staff is polite, professional, and knowledgeable. I would definitely recommend going here over the other shops in town.

Zachary Coggeshall

Zachary Coggeshall

👍 👎 😐
Marketing Mishap Hacked Vaping Under Attack FDA

would 0 star if possible. claimed marketing mishap, then claimed they were hacked. vaping is under attack by the FDA and these guys handed them the ammo they needed to attack us. take your business elsewhere.

Adrian B

Does anyone know if they have vape mod battery chargers and for how much?

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