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Review of South Side Smoke Shop

South Side Smoke Shop: A One-Stop Shop for Smoking Essentials

South Side Smoke Shop is a locally owned and operated tobacco and supplement store located in Chicago, Illinois. The shop is owned by a Latino and women, and they have been serving the community for several years. The shop is a one-stop destination for all smoking essentials, including pipes, vaporizers, rolling papers, and other smoking accessories.

Service Options and Accessibility

South Side Smoke Shop offers a wide range of service options, including curbside pickup, in-store pickup, and in-store shopping. The shop is wheelchair accessible, and they have a wheelchair accessible entrance. The shop accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to make payments.

Product Selection and Quality

The shop has an extensive selection of smoking essentials, including pipes, vaporizers, rolling papers, and other smoking accessories. The products are of high quality and are sourced from reputable manufacturers. The shop also offers a wide range of supplements, including vitamins and other health supplements.

Customer Service

The staff at South Side Smoke Shop is knowledgeable and friendly. They are always ready to assist customers in finding the right product for their needs. The staff is also knowledgeable about the products they sell and can provide customers with information about the products.

Hours of Operation

The shop is open seven days a week, from Monday to Saturday, from 9:00 am to 7:00 pm. On Friday and Saturday, the shop opens at 10:00 am and closes at 7:00 pm. The shop is closed on Sundays.

Customer Reviews

Customers have praised South Side Smoke Shop for its excellent customer service, knowledgeable staff, and high-quality products. Customers have also appreciated the shop's wide range of smoking essentials and supplements. However, some customers have complained about the shop's no-return policy and the quality of some of the products.

Overall, South Side Smoke Shop is a great destination for smoking essentials and supplements. The shop offers a wide range of products, high-quality products, and excellent customer service. The shop is open seven days a week, making it convenient for customers to shop at their convenience.

From the business

"Our doors are open and we welcome you to stop in and check out all the new toys our store has to offer. Located in the heart of midway we pride ourselves on bringing quality products at a fair price. We carry all Raw cones and products have a wide variety of CBD, glass pipes, oil rigs and super headies glass for the glass connoisseur. We carry more than 30 different paper selections. Within our walls you will find all sorts of rolling tobacco, cigars, and cigarillos and detox. We guarantee not to disappoint :) For your convenience there is additional parking directly behind the building. Stop in and check out the smoke shop near you!!"

Amenities

  • Wheelchair accessible entrance
  • Curbside pickup
  • In-store pickup
  • In-store shopping

South Side Smoke Shop Reviews - 199

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tony G

Tony G

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service No Return Policy

I was thinking of buying a rig here however I over heard that the owner doesn't test their products because they might leave water marks. one of my friends bought a rig there the other day and it was leaking, he then tried to return it the next day and the owner was rude and unreasonable probably because he's aware he's selling poor quality products and doesn't care(which I guess is the reason he has the no return policy). I do not recommend going here if this is an example of the way they conduct business.

Midway Gyms

Midway Gyms

πŸ‘ πŸ‘Ž 😐
Great Price Knowledgeable Staff Friendly Service

I went in today to purchase a puffco peak glass attachment. They had the perfect piece at a great price!!! The gentlemen that was helping me was very knowledgeable and chill. ThanksπŸ’―

Nitza Duran

Nitza Duran

πŸ‘ πŸ‘Ž 😐
Defective Products Poor Customer Service No Returns Policy

Terrible shop. The owner is actively selling defective products. When you try and return a already broken product they said that all sales are final but they also claimed that you should have tested it before you bought it. But they don't let you test the products because testing it causes "water damage". How is someone supposed to test it? This shop is more trouble than it's worth . Never going back.

Lurdes Llapa

Lurdes Llapa

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Overcharging Unprofessional Behavior Poor Product Knowledge Uncomfortable Shopping Experience

No receipt given. Over charged. I’ve called this place multiple times requesting for management or owners. I was given email to connect. Not professional. Employee had poor knowledge about their products. Uncomfortable to shop, didn’t have a chance to actually shop at comfort.

You are better off shopping elsewhere.

MRS. NFL

MRS. NFL

πŸ‘ πŸ‘Ž 😐
Defective Products Poor Quality Unreliable

I've been here about 4 times i was impressed with the service however 3 of the vape pens ive purchased have not worked properly. The first 2
WOLF minis stopped working after about 2 weeks. And the last Airtis diamond Never worked from the beginning. Each time i bought the pen recommended by the workers there. I will b returning the latest one but only AFTER contacting the company about the defective products just to find out i have to return it to the store. I have been vaping for years and never have i had a pen last less than a YEAR! now I've purchased 3 pens in 5 months! WHAT GOOD IS GOOD SERVICE IF THE PRODUCTS R UNRELIABLE? This will b my last visit back!

Beatriz Remigio

Beatriz Remigio

πŸ‘ πŸ‘Ž 😐
Uncomfortable Experience Unhelpful Salesclerk Not Recommended

Such an uncomfortable shopping experience. The salesclerk would not stop starting me down the entire time. It was weird & when I asked him questions he didn't really seem to know what he was talking about. I ended up not buying anything & definitely do not recommend.

LwDGnG MaKo

LwDGnG MaKo

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Deals Helpful

Stopped by here a hour ago and the guy behind the counter was not only super friendly with a positive and energetic vibe but he also played Xbox. Which is a plus lol. Helped me to figure out that my vape just had a faulty coil and wasn't broke. ($40 saved) On top of that he gave me a decent deal on all the items I got. Would definitely recommend this place to ppl.

Jonathan Delgado

Jonathan Delgado

πŸ‘ πŸ‘Ž 😐
Amazing Great Prices Knowledgeable Employees Friendly Staff

This place is Amazing! They have everything you need and they're prices are Great. Very knowledgeable employees and Super friendly and eager to help. Don't snooze on this spot πŸ‘Œ

Casey Lomax

Casey Lomax

πŸ‘ πŸ‘Ž 😐
Great Customer Service Welcoming Atmosphere

I like them quite a bit one of those true head shops that's universal. They make you feel welcomed which should be the norm making them the exception to that thing called customer service. Keep doing it well

Nathan Cox

Nathan Cox

πŸ‘ πŸ‘Ž 😐
Great Selection Friendly Staff Quick Service Free Parking

Great little shop with quite a large selection of smoking products on the southwest side. The staff was friendly and the service was quick. There's also a good amount of free street parking. I'll definitely be returning.

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