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Review of The Chi Cave

The Chi Cave: A One-Stop Shop for All Your Smoking Needs

The Chi Cave is a tobacco shop located in the heart of Chicago, Illinois. The shop offers a wide range of smoking products, including glassware, CBD products, Kratom, and more. The store is open seven days a week, making it convenient for customers to shop at their leisure.

Product Selection

The Chi Cave has an extensive selection of smoking products, including glass pipes, bongs, vaporizers, and rolling papers. The store also offers a variety of CBD products, including tinctures, edibles, and topicals. Customers can find Kratom in different forms, such as capsules, powder, and extracts. The store also offers a range of smoking accessories, including lighters, ashtrays, and cleaning supplies.

Customer Service

The staff at The Chi Cave is knowledgeable and friendly, providing customers with excellent service. They are always willing to answer questions and help customers find the right product for their needs. The staff is also well-versed in the latest smoking trends and products, making them a reliable source of information.

Convenience

The Chi Cave is conveniently located in the heart of Chicago, making it accessible to customers from all over the city. The store is open seven days a week, with extended hours, making it easy for customers to shop at their convenience. The store also offers in-store shopping and quick visits, making it easy for customers to get in and out quickly.

Customer Reviews

The Chi Cave has received mixed reviews from customers. Some customers have praised the store's product selection and customer service, while others have criticized the store for its prices and aggressive staff. However, the majority of customers have had positive experiences at the store and have praised the staff for their knowledge and helpfulness.

Overall, The Chi Cave is a great place to shop for smoking products. With its extensive selection of products, knowledgeable staff, and convenient location, it is a one-stop-shop for all your smoking needs.

From the business

"CBD & Kratom dispensary with smoking glass and accessories smoke shop head shop"

Amenities

  • In-store shopping

The Chi Cave Reviews - 82

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lisa Brasch

Lisa Brasch

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Lack of Product Knowledge Aggressive Dog

Bought an $80 Smok kit here a couple of months ago. Needed coils. They didn't have any and when I asked about getting them he told me to buy them online, which has been illegal for a couple of years and no one ships to Chicago. He tried to sell me pods, insisting the coils were included. I opened the package to show him they weren't and he just stood there. I don't understand why they sell a product but not the needed accessories.
In addition, he had a very aggressive pit bull off leash that barked at me the entire time. He wouldn't call it off or put it in the back room. I love animals but this dog was not socialized and shouldn't be off leash in a public place. Obviously, I won't be back.

m ss

m ss

πŸ‘ πŸ‘Ž 😐
Overpriced Poor Customer Service

i buy disposables from them and usually it's fine, but an employee there recently tried charging me almost $60 for 2g disposable that was originally priced at $39 (and not really even worth that, honestly). definitely will not be coming back after that, even though it's the closest to my place.

Mary Hernandez

Mary Hernandez

πŸ‘ πŸ‘Ž 😐
Best Deals Great Recommendations Frequent Visits

Come and stop in, and get over there. They have the best deals and your totally going to be happy. I got there to shop for my mamma and she loves everything they recommend for her. I go there almost everyday. Thank God.

Max Janssen

Max Janssen

πŸ‘ πŸ‘Ž 😐
Great products Friendly staff Excellent customer service

Great smoke shop. Tons of products and the guys working there are super friendly. Shah is awesome, he treats you like family when you walk in. We just moved into this neighborhood and this is the best smoke shop nearby.

Tomi Adeyemi

Abdul was amazing. He’s one hell of a sales man. I completely recommend. 10/10

David Eads

David Eads

πŸ‘ πŸ‘Ž 😐
Excellent Service Knowledgeable Staff CBD Products

Excellent neighborhood smoke shop. Good service and selection, friendly folks. They had lots of useful advice about CBD products for a friend, and also managed to snag some parts for my vape even though they were out of stock online and most stores. It wasn't overnight, but that actually impressed me more: I don't know of a lot of smoke shops that would so persistent with a random request for a single item from a fairly infrequent customer.

Jacob Sutherland

Staff is super chill and very helpful. Gotta check out that proprietary blend of gummies on the back wall ;)

Tor Kvil

Tor Kvil

πŸ‘ πŸ‘Ž 😐
Great Customer Service Convenient Location

this is my absolute favorite smoke shop! i have returned multiple times and am lucky to have it so close by my home! one day i was met with a bad experience; shortly after writing a review the shop owner (rocky) personally responded with notifying me that he would be in store in case i would like to come back in to have my issue fixed. rocky is by far the most hospitable shop owner i have came into contact with as of recent!!! not only did he offer a refund, rocky went out of his way to search his store along with his warehouse inventory to see if he could get me the item needed!

Pat Stephens

Pat Stephens

πŸ‘ πŸ‘Ž 😐
Great Selection Helpful Staff Good Customer Service

Stopped in just to look around and they have a better selection than I’ve seen anywhere else. Glass, cbd, kratom, etc. and great customer service. This will be my new local spot.

Edit: I’ve been back a couple of times now, same great experience. The guy at the counter turned me on to the absolute best dugout/one-hitter I’ve ever used. The staff knows and understands their products and they always help me out with information and not salesmanship.

Dorothy Owen

Dorothy Owen

πŸ‘ πŸ‘Ž 😐
Great customer service

I called to check if they carried King Palm products, and Billy answered and was friendly and helpful. When I went to the store he didn’t have the exact thing I wanted and he was like super apologetic and awesome and hooked me up with something very similar on the house. Great customer service. I’ll definitely be back. Thanks so much, Billy!

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