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Review of 3 Heads Smoke Shop

3 Heads Smoke Shop: A One-Stop Shop for All Your Smoking Needs

If you are looking for a smoke shop that has everything you need, look no further than 3 Heads Smoke Shop. Located in Elgin, Illinois, this shop offers a wide range of smoking products, including bongs, pipes, vapes, disposables, juices, and salts. They also have a great selection of Delta 8 products.

Service Options

3 Heads Smoke Shop offers a variety of service options to their customers. They have curbside pickup, in-store pickup, and in-store shopping available. Unfortunately, they do not offer delivery at this time.

Accessibility

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. This makes it easy for customers with disabilities to access the shop.

Planning

If you are in a hurry, 3 Heads Smoke Shop is the perfect place to stop. They offer quick visits, so you can get in and out in no time.

Payments

3 Heads Smoke Shop accepts debit cards, NFC mobile payments, and credit cards. This makes it easy for customers to pay for their purchases in the way that is most convenient for them.

Hours of Operation

The shop is open seven days a week, from 10:00 am to 10:00 pm Monday through Saturday, and from 10:00 am to 9:00 pm on Sundays. This makes it easy for customers to visit the shop when it is most convenient for them.

Customer Reviews

While some customers have had negative experiences with the shop, others have had very positive experiences. Many customers have praised the staff for being knowledgeable and helpful. One customer even said that the staff took the time to get to know them and make sure they got the right product.

Overall, 3 Heads Smoke Shop is a great place to go for all your smoking needs. With a wide range of products and great service options, it is a one-stop shop for everything you need. Whether you are a seasoned smoker or just starting out, you are sure to find what you need at 3 Heads Smoke Shop.

From the business

"3 Heads Smoke Shop is the largest hybrid smoke shop in the midwest. We carry a large section of vaporizers, ejuice, ultra-portable devices, salt-nic vaporizers, salt-nic ejuice, dry-herb and concentrate vaporizers, roll-your-own tobacco, machines and accessories, cigars, tobacco accessories and an unrivaled collection of the finest glass water pipes from Mav, TAG, Royal Glass, AMG, Sour Glass, Rehab, Aqua, Cheech, Grav, Helix, Diamond Glass, Bougie, Glow Fly, Fly Glass and many others! We are also an authorized dealer of Ryot, Dime Bags, Yo Daba Daba, Volcano, Puffco, Davinci, Pax and other industry leaders. 3 Heads Smoke Shop also has a wide variety of Delta 8, CBD and Kratom products. We place a high emphasis on value/competitive prices!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

3 Heads Smoke Shop Reviews - 91

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ross Matuszak

Ross Matuszak

πŸ‘ πŸ‘Ž 😐
Poor Product Quality Bad Customer Service Expensive

I used to go here for everything. But the last 3 ecigs I've purchased from here have died on me in less then a month. (These are 50-70$ rechargeable mods.) The reliability of product I get here is laughable. And I'd rather quit smoking then repetitively give this place 60$ a month. And to top it off when I went to upgrade my last one they sold me the wrong coils with it, and never even sold me a battery. So they made me buy a battery and they even LET me buy another box of coils which I was assured was the right ones this time. But now my ecig refuses to close, the battery is shot (they gave me one off their charger after I bought a new one)and even when it has a charge I just get an atomizer short message or 'battery low' I'll never buy anything from here again, and I'd advise you use Amazon too.

X

X

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service Expensive

I bought a delta 8 disposable here the other day and when I got home it wasn’t hitting at all. $40 for a product that doesn’t work.. so I called to ask if I can exchange it and I was told no because there are β€œmultiple signs around the counter” that say you need to test your product before you leave. I didn’t see any of those signs and no one said anything to me while I was making my purchase. Then the lady on the phone said they’ve β€œnever had a problem with those disposables” ok good for you guys? Super disappointed in the lack of customer service. Will definitely not be returning

urszula spodek

urszula spodek

πŸ‘ πŸ‘Ž 😐
Friendly Staff Personalized Service Knowledgeable Staff

This place is amazing!! The staff is so friendly and always willing to help and answer all your questions. However, I love working with Adam and Zack the best. I talk way too much and they jusy go along with it as if we've been best friends forever. They not only educate me but give me their personal experiences and favorites with oils and different vapes. I really love the fact that this isn't a shop where they just work there and want to sell you something. They actually take the time to get to know you and make sure they get you something that you will like and are happy with. By far the best shop around!! Thanks guys!!!

Amanda Anderson

Amanda Anderson

πŸ‘ πŸ‘Ž 😐
Great prices Clean Awesome staff Top notch service Must visit

I love this shop so much. I've been to many vape shops in the area & this one hands down is the best! Not only do they have great prices but its super clean & the staff is awesome. I want to give Adam a shout out because he is top notch! He always helps me with what I need but we also have great conversations that make me feel welcome. Definitely a must go to shop, you will not be sorry!

Savannah

Savannah

πŸ‘ πŸ‘Ž 😐
Price Increase Unfriendly Staff Bad Manager

This shop used to be my go to for my vape juices and coils, but with their price increase and change in staff, I will no longer be going. If you want to be belittled or lied to go ahead and go there and speak to the "manager" named Adam! On numerous occasions he has made me feel not welcome and uncomfortable. He is extremely condescending and questions your choices if he doesn't agree with them. I can deal with price increases, I get that. But I do not agree with staff, a MANAGER nonetheless, treating their customers so horribly. None of the other managers had ever spoken to me like that and had always been extremely helpful and friendly, especially Sam and a former manager Naomi. Unfortunately, because of Adam, I refuse to return. Beware.

Paul Ford

Paul Ford

πŸ‘ πŸ‘Ž 😐
Friendly Staff Wide Selection Highly Recommended

This is my favorite spot in town. Staff are some of the friendliest people I've ever met. The owner is super rad, too. Lots of selections of almost anything you can think of. Bongs, pipes, vapes, disposables, juices and salts, and all the Delta 8 products you could want. 10/10 recommend 3 heads.

Elizabeth Mazor

Elizabeth Mazor

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service No Returns

Great selection & prices but if you have an issue with any glass, you’re out of luck. I bought a thick glass beaker; I got it home, took off the bubble wrap, went to clean and sanitize it, only to find a crack in the glass. Its in a hard to see place and with out good lighting, it can’t be spotted. I now own a 140$ cracked glass beaker that’s less than 24 hours old. I called the store to explain the issue and I was told it can’t be returned. I was given to option to buy a new piece for 30% off however I’ll take my business elsewhere

Dylan Elizondo

Dylan Elizondo

πŸ‘ πŸ‘Ž 😐
Horrible customer service Refused ID Called ID fake Do not go to this shop Horrible people

Horrible customer service, refused a friends ID and called it fake because he sarcastically said it was fake. Do not go to this shop and take your business elsewhere. Horrible people.

G. E.

G. E.

πŸ‘ πŸ‘Ž 😐
Helpful Staff Informative Friendly Great Selection

Saturday, I went in looking for information on e-rigs, as I'm a complete novice. The young women working there were so helpful, informative, and friendly. I even brought it back thinking I had a problem. They walked me through the whole thing and taught me what I was doing wrong. The instructions for the device were useless and not very full of information. This shop also has a huge selection of everything. I was very impressed. There are other shops closer to where I live, but this is my only shop from here on out.

Gibby LeWhale

Gibby LeWhale

πŸ‘ πŸ‘Ž 😐
Great Service Wide Selection

This is the best smoke shop around. I moved within the past year and I still drive the hour out here. They have anything you could need. The ladies always help me out(sorry girls, bad with names) and always help me find what I need. All of the staff is always super cool and very knowledgeable. I recommend it to everyone I know.

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