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Review of VAPE N JUICE / CBD HQ

VAPE N JUICE / CBD HQ:

VAPE N JUICE / CBD HQ is a vaporizer store located in Rockford, Illinois. The store is open every day of the week from 9:00 AM to 9:00 PM, making it convenient for customers to visit at any time. The store has a primary category of vaporizer store and offers a range of products such as vape juice, disposables, and CBD products.

The store has received positive reviews from customers who appreciate the friendly and knowledgeable staff. The employees are always ready to assist customers with their needs and provide suggestions for flavors and products. The store has a great atmosphere for both regulars and first-timers, making it a welcoming place for everyone.

Customers have praised the store for its reasonable prices and excellent customer service. The staff is always willing to answer questions and provide information about the products. The store also has a wide range of flavors to choose from, making it easy for customers to find their favorite flavor.

Some customers have suggested that the store could improve by selling higher VG custom juice, but overall, the store has received positive feedback from customers.

While there have been some negative reviews, the store has addressed these concerns and worked to improve its service. The store has a loyal customer base and is a great place for anyone looking for a vaporizer store in Rockford, Illinois.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

VAPE N JUICE / CBD HQ Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mike Schultz

This place is great! They have a vast array of different flavored juices both for regular and salt variances. Their staff are very friendly and extremely knowledgeable and have no problem mixing different flavors together to get you what you are looking for. The prices are very reasonable. They are also a good shop to get any cbd/delta 8 related products as well. This is my one stop shop for all my vaping needs!

M R

I've been a loyal customer of Vape N Juice pretty much since the beginning of their first store on E State because I *used* to call one of the owners Jeremy a friend. I've spent thousands of dollars with them over the years. But over the last few years, that loyal part has been changing courses..

They never really had decent hardware. It was all the cheap chinese products and still is. This was definitely a disappointment as there are much better products than just Smok. There wasn't much variety when it came to drippers either. All these small drippers.

Their prices have got outrageous for what the juice is. Most of their juices are single flavor. For single flavor recipes, it costs anywhere between $1.00-$3.00 per 60ml on a small scale to produce (home mixing). They're charging quite the premium. They have their own juice warehouse where they make their juice. They're buying bulk at a markdown.

The main reason I kept coming back is that it used to be that I walk in and stay for hours just having great conversations and a great vape, especially with the owner Jeremy. That changed after a while.. Employess would start getting calls or texts from the nanny ownership just sitting back watching the cameras when they were educating a paying customer for too long. Jeremy turned into this kingpin like person as he opened more and more stores and brushed the customers off like they weren't good enough to talk to him. That was pretty much the point where I wouldn't even buy cotton from the store. You own a few Vape Shops Jeremy. It's really not that big of a deal.

In conclusion, this is one point where I hope the government will continue to come down on Vape Shops. It will knock one of the owners who used to be friendly to the people who came into his business down a few notches on their pedestal. Maybe then, he can get back to his old self and I can call him a friend again.

Cory Goodridge

Man Skylar is probably one of the brightest young managers in Rockford. This kid needs a raise I'm a 100% loyal customer to vape n juice now and it's all his fault. My advice is give him an idea about the flavor profile you want to achieve and take his advice. Very knowledgeable always super friendly I will ABSOLUTELY be back. Keep it up guys y'all Killin the game.

Richard Haynes

I go to this shop about once every 2 weeks, to get a juice my wife likes, candy cane. The first time I went here and I bought it for my wife I accidentally got Cotton candy. I took it home, my wife put it in her vape then all I hear is " yuck, what is this. " If it was me I would have been fine with it, but she wasn't having it. So after eating some humble pie I went back and bought another bottle this time making sure it was the correct flavor. The guy's recognized I was just there a short time ago and asked what's up. I told them the story laughing it off. They immediately asked if I have the bottle(I left it at home because it was opened and normally u can't return opened vape juice,) they told me since it was the house brand that they will take it back. As long as it was with in reason if it's not like a year later and if the juice isn't almost empty, you know stuff like that. I was happy since I thought I just wasted $22. So I bought a new bottle and 2 weeks later when my wife ran out. I brought the bottle and my story in to the shop. This time it was a different bunch of guys working, I told them the story, after some side eye and a few chuckles they happily took the bottle and replaced it for me at no cost. The waits at the shop are always short and so far all of the employees I've met are cool have good energy and are quick with info on your products. Keep up the good work guys. I look forward to my biweekly trip to the vape shop knowing it will be fast and not a hassle. Thx

a sincerely grateful customer

S Patla

Travis was awesome! He helped me pick it the perfect vape and helped me choose a flavor that I love. He went out of his way too help me out it together and fill it for my first use. What a great store!!!

Julia Kotlewska

As much as I enjoyed this vape shop my first two times now has been disappointing. I have bought two of the Escobar 5000 and I tested one of them because what’s the point of me opening two if I only use one. The other one was leaking juice while it was still in the package with all the little caps on… disappointing….

D B

They will not just sell you flavoring if you're looking for your own flavor don't even come here. Otherwise a great staff. And definitely cheaper than a extreme

Stacey Ford

Great store. Great products, great selection, decent prices, and outstanding customer service. New to the area, went in for a vape and juice and now will no longer go anywhere but there. I've been there now twice in the past couple weeks and both times had attentive, knowledgeable, and very friendly employees. It's a small store but chances are you will find what you need. They have an awesome reward program for repeat customers, they also have a huge selection of in house vape juice in almost any flavor imaginable, so they can mix whatever you like up. They too as well have a big selection of name brand juices with fair prices. I personally would highly recommend the shop if you haven't been there, I am confident you would be satisfied 🌟 🌟 🌟 🌟🌟 **UPDATE..I am no longer in the area now, was excited about their online ordering which they no longer have...way to go Brandon👊

James Khan

First place i went to starting to Vape and they were really chill,not pushy . Good vibes . Awesome products. Recommended

Richard Mckenzie

Great service prices and quality of vape juice. They have almost everything you could need but would like to see a wider line of vapes tanks and coils. Other than that a must visit store if you vape or use CBD and other similar products!

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