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Review of Upper Limits Midwest, Inc.

Upper Limits Midwest, Inc. is a unique business that offers a variety of products and services to its customers. This women-owned business is located in Springfield, Illinois, and is open seven days a week. The business is a combination of a glass shop, cannabis store, engraver, glass blower, glass etching service, vitamin, and supplement store, and wholesaler.

The staff at Upper Limits Midwest, Inc. is knowledgeable, friendly, and helpful. They are always willing to assist customers with their needs and provide quick visits for those who are in a hurry. The store offers a wide range of products, including vape supplies, vape juices, mods, CBD items, and concentrate technology. They have a great selection of e-juice, and customers can test the flavors using higher-end box mods and tanks/coils.

Upper Limits Midwest, Inc. is also known for its glass selection, which is blown from local artists. They have a variety of fun glass at good prices, including some high-end pieces to drool over. The staff is so friendly that it feels like you're just hanging out with a friend.

The business offers several service options, including curbside pickup, online estimates, in-store pickup, in-store shopping, onsite services, and delivery. They also provide assembly service and service guarantee to their customers.

Upper Limits Midwest, Inc. is LGBTQ+ friendly and has a wheelchair-accessible entrance and parking lot. They accept debit cards, NFC mobile payments, and credit cards as payment options.

While the business has received some negative reviews, the majority of customers have had positive experiences. The staff is knowledgeable and helpful, and the store has a great selection of products. Customers appreciate the competitive prices and the fact that they can get what they need right away since the store is local.

If you're looking for a unique shopping experience and a wide range of products, Upper Limits Midwest, Inc. is worth checking out. The staff is friendly and knowledgeable, and they offer a variety of service options to meet your needs.

From the business

"Your Online Smoke Shop & Custom Glass Pipes Source. Established in 2013 in Springfield, IL, Upper Limits Midwest is a top-scaling retail leader with a strong focus on customer service and support. We Make Custom Glass Pipes! Want your logo beautifully etched into promo glass pipes? Talk with the ArtistPipes team about the ultimate promo item for your business and get a FREE quote today! UPPER LIMITS | HEAD SHOP PRODUCTS | CUSTOM GLASS BLOWING | CUSTOM GLASS PIPES & GLASS ETCHING | B2B WHOLESALE | DISPENSARY SERVICES | BEST CBD & CANNABINOID PRODUCTS | TERPENES | BULK CARTOMIZER SUPPLIES | VAPE SHOP | GROW EQUIPMENT & SUPPLIES | AWARD-WINNING CUSTOMER SERVICE | GLASS PIPE REPAIR SERVICES | MEMORIAL GLASS PRODUCTS | SMOKE SHOP GEAR |"

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • Curbside pickup
  • Online estimates
  • In-store pickup
  • In-store shopping
  • Onsite services

Upper Limits Midwest, Inc. Reviews - 169

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Troy Saner

Troy Saner

👍 👎 😐
Great team Knowledgeable staff Local glass selection Excellent customer service

This is 10 outta 10 the best vape shop ive been in in the Springfield area Theyve got a great team of people who are generally really knowledgeable with all the items in the store and even items they dont carry! They have a really nice selection of glass as well thats all blown from local artists! Ive never had a problem they havent been able to either help me with or give me some kind of insight to the problem and why its happening and how to possibly fix it. Ive been a faithful customer for the past 5 years and will only go here for all my vaping and headshop needs!

Jason Penick

Jason Penick

👍 👎 😐
Helpful Good Customer Service

Very helpful. They did not have what I needed, but they are ordering it for me and will let me know when it arrives. I also purchased a new Vape and was having trouble figuring out how to use it and they took the time to explain it to me.

Manimal (manimal3497)

Manimal (manimal3497)

👍 👎 😐
Competitive Prices Local Store Friendly Staff

This place is great. They are competitive with online store prices without the expensive shipping and since they are local I can get what I need right away. The staff is always super friendly and helpful. This is the only place I go for my vaping needs.

Cody Triplett

Cody Triplett

👍 👎 😐
Great Deal Fast Shipping

Ordered a focus v carta 2 carb cab from them. It was shipped prompt and came in 2 days. With the free first class shipping. Best deal I could find online for the item anywhere. Focus v themselves wanted 20 for the cap and another 18 to ship it. Crazy. So glad I found upper limits Midwest

Janice farmer

Janice farmer

👍 👎 😐
Easy to use website Wide variety of products Fast delivery Good packaging

I was really impressed with the easy to use website! I found a wide variety of CBD products to choose from! Placing my order was so easy and I was delighted when I received my package so quickly and was wrapped so nicely it was like unwrapping a Christmas gift!

Deadly Drk Beauty

Deadly Drk Beauty

👍 👎 😐
Great Selection Helpful Staff Quit Smoking

Great selection of vape supplies, vape juices and mods. Helpful and friendly staff. This is where I send my friends when they want to quit smoking or get off the nasty gas station vapes. Ask for Hunter he will make sure you have a great experience!

Ian Braden

Ian Braden

👍 👎 😐
Great Service Friendly Staff Good Quality

I've been in and out of this shop for maybe ten years now and never had a bad experience. This time a buddy needed a glass pendant fixed and through recommendations is currently getting it fixed by an employee as well. Just great peeps and awesome vibes all around here. 🤙

Brandin Ward

Brandin Ward

👍 👎 😐
Poor Customer Service No Product Warranty No Returns

Don't buy anything from here if it quits working or you have an issue with it you with it you can't return it to the store you purchased it from they want you to get ahold of the company and ship it off Even though you purchased it from them I spend a lot of money here and I'm just gonna take my shopping elsewhere and I advise everyone else to do the same They don't stand behind any of their products I just went in there about a torch that I bought a month ago that has a 2 year warranty it cost $25 brand new and the guy would not warranty it out now Just left there at 11:45 AM on on June 18th

Danielle Richter-Jenkins

Danielle Richter-Jenkins

👍 👎 😐
Helpful Employees Reasonable Prices Good Experience Highly Recommended

Was up here in Springfield for a day trip from STL metro area and forgot my oil to start with. So found what I though looked and sounded like one of the best if not glass and vape emporiums. Prices we right on and I think it might have been a bit cheaper. Well on top of forgetting oil my e-cigarette decided it was going to die on me...!!!R.I.P. So now I need a new mode, basically everything. The employees were great! Very helpful and knowledgeable...fast too but not in a bad rushing way. Prices were reasonable as well. I had such a great experience here that I am going to order from them online and have more oil and items shipped to me! Thank you guys so very much! You saved me this evening!!! I HIGHLY RECOMMEND THIS PLACE TO ANYONE!!!

Matt Schweitzer

Matt Schweitzer

👍 👎 😐
Great Customer Service Knowledgeable Staff Wide Selection

I absolutely love this store, this is my go to store for anything vape related. I've been going here for over 6 Years and they are by far the best store I have been to hands down, the staff is very knowledgeable and are able to help you with about anything you bring in there. The staff is so friendly it feels like you're just hanging out with a friend. All in all If you need anything vape or glass related in Springfield this is the place to go, I don't even give another place a second thought.

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