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Review of Greenleaf Tobacco & E-cigs

Greenleaf Tobacco & E-cigs: A One-Stop Shop for All Your Smoking Needs

Greenleaf Tobacco & E-cigs is a tobacco shop, hookah store, pipe supplier, and vaporizer store located in Waterloo, Iowa. The store offers a wide range of products, including cigarettes, cigars, e-cigarettes, hookahs, pipes, vaporizers, and smoking accessories. The store is open seven days a week, from 9:00 am to 9:00 pm on weekdays and Saturdays, and from 9:00 am to 7:00 pm on Sundays.

The store has a convenient location with wheelchair-accessible entrance and parking lot. The store also offers free Wi-Fi, making it a great place to hang out and relax while shopping for your smoking needs. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy and convenient to pay for your purchases.

The store offers two service options: in-store shopping and quick visit. In-store shopping allows you to browse the store's extensive collection of smoking products and accessories at your leisure. The store's knowledgeable and friendly staff are always available to answer any questions you may have and help you find the products that best suit your needs. Quick visit is a great option if you're in a hurry and need to grab something quickly.

Greenleaf Tobacco & E-cigs has received mixed reviews from customers. While some customers have praised the store's knowledgeable staff, great prices, and wide selection of products, others have criticized the store's return policies, poor quality products, and rude staff. However, it's important to note that most of the negative reviews are from a few years ago, and recent reviews have been overwhelmingly positive.

If you're looking for a one-stop shop for all your smoking needs, Greenleaf Tobacco & E-cigs is definitely worth checking out. With its convenient location, wide selection of products, and knowledgeable staff, the store is sure to have everything you need to satisfy your smoking cravings. Whether you're a seasoned smoker or just starting out, Greenleaf Tobacco & E-cigs has something for everyone.

From the business

"Greenleaf Tobacco & E-cigs is a tobacco shop in Waterloo, IA that has been serving the community for many years. We specialize in cigars, CBD, vape juice and much more. Our staff is very knowledgeable and can help you find what you need. For great service in Waterloo, IA, call on Greenleaf Tobacco & E-cigs."

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • In-store shopping

Greenleaf Tobacco & E-cigs Reviews - 98

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Michael Benson

Michael Benson

👍 👎 😐
Rude Staff

I went there to buy my very first refillable vape. The guy I talked to seemed very annoyed at my questions. He was rude and acted like I was wasting his time. He could have made a better sale off me than he did. But, I'll be going elsewhere to get my products now.

big vike

big vike

👍 👎 😐
Poor Customer Service Bad Return Policy

Beware of their return policies they don't explain to you before you purchase...ask for a manager who apparently is never there except if he is delivering something and will not give a phone number to contact if there is a problem...never seen or heard of a business where you couldn't speak with a manager somehow!...will be my last time@this store...explain your policies before you take the money!

D Sherw

D Sherw

👍 👎 😐
Great Service High Quality Products

Best place in town to get smokes! Almost don't wanna tell anyone because they often run out! BUT, good, honest peeps always helpful when needing recommendations. If I could rate them more I would 100/100

Sherry Wilson

The cashier was awesome!! Thank you so much for your help.

Vanna Marie

Vanna Marie

👍 👎 😐
poor quality products bad customer service denied refund unprofessional behavior

Tried my vape before leaving the store after several bad product experiences. It was burnt. Employees confirmed it tasted bad. Switched it out for another one in the same flavor. Same thing happened. Switched it to a different size of the same flavor. Same thing happened. At this point, I asked for a refund because I only like a specific kind, the rest give me migraines. Employee called boss to get approval of refund which was denied. Boss told him outloud, knowing he was on FaceTime on speaker at the store that they weren't burnt and I had "covid or something" among other snarky remarks about me not being happy with the product. I've spent hundreds if not thousands at this junk store and won't be returning. Management has gone downhill so bad and they have poor quality products regularly. Shop elsewhere. I've had to throw away at least $300 worth of burnt disposables that were freshly opened in the last 3 months alone. Seems to me the employees are better than management here but their hands are tied and treated bad when they reach out to upper management.

Anna B.

Best lowest prices and amazing deals! The employee's are truly amazing!

Jared Peters

Great products, prices and people! 10/10 cannot reccomend enough!

Otto Mueller

Very knowledgeable staff..they have a great selection of items

bruce davis

Had just what I needed. The employees were very helpful and assisted me in making the smartest choice

Marcy Tran

Nice and friendly staff very knowledgeable and if you ask for recommendations they are quick to give one :)

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