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Review of The Botany Bay

The Botany Bay is a unique gift shop located in Richmond, Kentucky. This women-owned business offers a wide range of products including clothing, vaporizers, and other gift items. The store is open from Monday to Saturday from 9:00 am to 9:00 pm and on Sunday from 11:00 am to 7:00 pm.

Services

The Botany Bay offers in-store shopping for customers. Unfortunately, they do not offer delivery services at this time. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The staff is friendly and knowledgeable, and they are always available to assist customers with their purchases.

Products

The Botany Bay offers a wide range of products, including clothing, vaporizers, and other gift items. They have a large selection of products for all ages, with incense and merchandise available downstairs. Upstairs is an adult-only section where customers must show ID to enter. They have a huge selection of "TOBACCO" products and accessories.

Customer Reviews

The Botany Bay has received many positive reviews from customers. One customer said, "This is the best head shop by far. The staff is friendly and knowledgeable and they have a large selection of products." Another customer said, "The staff is incredibly helpful and knowledgeable. It is definitely the best place to buy stuff to do things with."

Customers appreciate the friendly staff and the store's aesthetic. One customer said, "Friendly staff always ask if you need anything. Love the aesthetic, great store with lots of buying options for different people." Another customer said, "Love this store and the employees are so helpful and kind. Definitely filing this one in my favorites list."

Conclusion

The Botany Bay is a unique gift shop that offers a wide range of products for customers of all ages. The staff is friendly and knowledgeable, and the store is wheelchair accessible. Customers appreciate the store's aesthetic and the helpfulness of the staff. If you are looking for a unique gift, clothing, or vaporizer, be sure to check out The Botany Bay.

From the business

"The Botany Bay -Get ready for the holidays with The Botany Bay! We offer free gift wrap year round and our prices so low, you'll think we're high! We are The place to buy things to do stuff with! Two Locations in Lexington: Gardenside Plaza and 2350 Woodhill Drive. We also are located at 980 Commercial Drive in Richmond. We provide a huge selection of glass, body jewelry, incense, poi & flow toys, CBD Products, vape supplies, cultural gifts and more!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

The Botany Bay Reviews - 403

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Christopher Orr

Christopher Orr

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Prices Amazing Selection

Staff are super helpful and prices are great. Amazing selection as well. What else do you want?

Jill Hacker

Jill Hacker

πŸ‘ πŸ‘Ž 😐
helpful staff kind staff excellent customer service

The staff are awesome, helpful and very kind. They go above and beyond to help you to find what you need.

Alex H

Alex H

πŸ‘ πŸ‘Ž 😐
Relaxed atmosphere Knowledgeable staff Great experience

Relaxed atmosphere with very knowledgeable, down to earth staff. Great experience every time I've went.

ElizaBeth

ElizaBeth

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful CBD Oil Affordable

These guys are sooo friendly! I honestly don’t think I’ve ever been treated so kindly anywhere! I am a fibromyalgia warrior and had heard that kraten (kretin...idk how it’s spelled) could help me. The gentleman helped guide me through the many strains of kraten. I felt like a fish out of water visiting here, I’m sure I looked strange lol but these folks are super helpful. This guy actually helped me understand CBD (I had no idea what it was), I ended up buying a bottle and I’m sooo glad I did! If you suffer from muscle pain and sooo much more their CBD oil is both quality and affordable! I didn’t buy the thing to smoke it...my children would be very confused by this, but I put the drops under my tongue. It really helps sooo much! He told me when you smoke the oil your pain is eased a lot faster though.

Yonaton The Geek

Yonaton The Geek

πŸ‘ πŸ‘Ž 😐
Well Priced Knowledgeable Staff Friendly Staff Highly Recommend

I love this place. Everything is very well priced and the staff is very knowledgeable about the product and super friendly. I highly recommend.

Leah Foxx

Leah Foxx

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Atmosphere

The staff at Botany are always super helpful and happy to see their regular customers, and even those who aren't regulars. It's like a second home and the atmosphere is so chill you'll never want to leave

Mike Hutchinson

Mike Hutchinson

πŸ‘ πŸ‘Ž 😐
Friendly Service Great Staff

Great Staff! Friendly service. Keep doing what your doing...

Kasey Poynter

Kasey Poynter

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Great Products Recommended

I love Botany Bay. Ive bought body jewellery as well as cleaning solutions and smoking apparatuses. Jennifer is super friendly and knowledgeable shes helped me with tons of things. The CBD is also highly recomended :)

Deloris Dunn

Deloris Dunn

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Refund Issues Low Quality Product

Was actually returning a product we bought 2 weeks prior due to it breaking. Was told 3 different reasons they wudnt refund or exchange the product including it had been used ( we'll yeah we didn't but it to put it on shelf) then told by manger wud have refunded it if told em used it and didn't like it directly contradiction of what was just told by associate. Then manager said wud give good deal on different product. But that including me paying for something different when already paid for this one and used it like 4 lx in 2 weeks and it broke y wud I want another and still have to pay for it a good deal to me wud have been replaced the one that broke. gave refund or given a different one. Won't be back. When you sell a product ur company is no related to the quality of the product and u need to stand behind it regardless for customer satisfaction and return business.

Rhonda Reid

Rhonda Reid

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Prices CBD Products

Guy that waited on me was very nice and helpful. Went in for a cbd product and prices were at 30% off, good prices.

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