- Viewed -
Review of Smoker's Heaven the Vape & smoke shop
Smoker's Heaven the Vape & smoke shop is a local business located in Alexandria, Louisiana. The shop specializes in tobacco products, hookahs, and vaporizers. The store is open every day of the week with extended hours, making it convenient for customers to visit at any time.
The store offers a variety of services, including in-store shopping and quick visits. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store accepts various payment methods, including debit cards, credit cards, and NFC mobile payments.
Customers have left mixed reviews about the store. Some customers have praised the store's selection and customer service, while others have had negative experiences with faulty products and unhelpful staff. However, it is important to note that the store has received more positive reviews than negative ones.
One customer mentioned that the store has everything you need in one stop and that the owner greeted them as soon as they walked in. Another customer praised the staff's knowledge and helpfulness, stating that they were extremely patient with them and their lack of knowledge.
On the other hand, some customers have had negative experiences with the store. One customer mentioned that they purchased a vape that did not work and the store refused to exchange it. Another customer mentioned that they were quoted one price over the phone for replacement pods but were charged a different price in-store.
Overall, Smoker's Heaven the Vape & smoke shop is a local business that offers a variety of tobacco products, hookahs, and vaporizers. The store has extended hours and is wheelchair accessible. While some customers have had negative experiences, the store has received more positive reviews than negative ones.
From the business
"NOW OFFERING CBD!! CBD Lotion, CBD flower, and New Disposable E-Cigarettes"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Smoker's Heaven the Vape & smoke shop Reviews - 165
Add Review
Rochelle Hickman
Great location. Has everything you need in one stop. Good products and pricing is a little high but for what your getting it's worth it. Owner greeted us as soon as we walked in. And talked to us the whole time there. My friend was getting a CBD cartridge for her e pen. In and out quickly.
Gretta D
Make sure what you buy works. They will not exchange . Had a vap that I bought did not work , brought it back the employee there try to say I broke it. I have been a loyal customer and have spend lots of money there. But they have lost my business.
natalie marie
i’ve been shopping here for a while now and i always leave smiling! the employees are always so nice and the owner is a fantastic man himself!! i never have any issues with the vapes i buy either, highly recommend!!
Sallee Roberts
Purchased a vape from them, one they recommended to me and when it wouldn’t work, refused to trade it in for same vape. Not warranteed according to the store employee so purchase here at your own risk. Tiger Vape in Ball LA works with their repeat customers so have had nothing but positive experiences there.
Invent The Horizon
I frequent this location for it's selection and upstanding customer service. Very easy to get in and out, nice parking, clean store, great service. No need to go anywhere else!
Kelsie Kline
This is the best smoke shop In Alexandria with the best prices
No other smoke shop drop prices for a customer appreciation month
On vapes plus they have the best customer service you can find!!! Love these guys!
Katie Bridges
Oh god do not go here. Your vape will work for a day or two and then will go out and you WILL not get an exchange or a refund.
Joseph Dixon
The staff are always very helpful every time I come here. They are extremely knowledgeable about everything I have asked. Will definitely continue coming here to purchase my supplies.
Christy Peart
Great selection! But some things I've gotten have been very low quality.
Psychomoto 32
Best vape shop by far! Very friendly staff