- Viewed -
Review of Smoker's Heaven the Vape & smoke shop
Smoker's Heaven the Vape & smoke shop is a local business located in Alexandria, Louisiana. The shop specializes in tobacco products, hookahs, and vaporizers. The store is open every day of the week with extended hours, making it convenient for customers to visit at any time.
The store offers a variety of services, including in-store shopping and quick visits. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store accepts various payment methods, including debit cards, credit cards, and NFC mobile payments.
Customers have left mixed reviews about the store. Some customers have praised the store's selection and customer service, while others have had negative experiences with faulty products and unhelpful staff. However, it is important to note that the store has received more positive reviews than negative ones.
One customer mentioned that the store has everything you need in one stop and that the owner greeted them as soon as they walked in. Another customer praised the staff's knowledge and helpfulness, stating that they were extremely patient with them and their lack of knowledge.
On the other hand, some customers have had negative experiences with the store. One customer mentioned that they purchased a vape that did not work and the store refused to exchange it. Another customer mentioned that they were quoted one price over the phone for replacement pods but were charged a different price in-store.
Overall, Smoker's Heaven the Vape & smoke shop is a local business that offers a variety of tobacco products, hookahs, and vaporizers. The store has extended hours and is wheelchair accessible. While some customers have had negative experiences, the store has received more positive reviews than negative ones.
From the business
"NOW OFFERING CBD!! CBD Lotion, CBD flower, and New Disposable E-Cigarettes"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Smoker's Heaven the Vape & smoke shop Reviews - 165
Add Review
Bruce Wayne Hughes Jr
Best smoke shop hands down! The store is clean and organized, everything is normally fully stocked, prices are good. both the guys that are always working are very knowledgeable of their products.
Lindsey Anderson
are nice except for this one guy who is not he's rude as hell
Mike George
They seem to one of the few smoke shops that carry replacements and accessories for the Smok Nord salt-nic vape pen that (SOMEHOW!) I’ve managed to not lose for several years now!
Friendly staff, laidback “neighborhood” atmosphere. This place has never let me down!
Amy Westbrook
ABSOLUTELY MY FAVORITE PLACE FOR SURE NOW THE YOUNG MAN WAS SO VERY NICE AND VERY HELPFUL
Conrad Ducote
Great guy working there, very friendly
Kimberley M
I don't see the first review I left just last week, so here goes...I called to inquire about replacement pods for my vape. I was quoted $6.99 and they come in a 2-pack. When I got to the store to purchase, I was told it was $6.99 for ONE pod...pretty deceptive when the pods come in a sealed 2-pack box. It's not like you can open a box and get only one out. I was also told over the phone that they had my coils and my juice. Didn't have either in stock when I arrived an hour later. The guy working near closing time was indifferent at best. I will continue to order online and check other shops around before I go back.
Mz SM
I've bought several oil burners here and they all cracked before I made it home. Very unfriendly .didn't went to help me wen I asked bout sizing so i wpuldnt. Waste even MOre money by buying wrong size.he pretty much refused to help me and I find out later that theres only 2 sizes that this particular product comes in which he never informed me of either. Customer service is a total thumbs down and I do not recommend this store to any one. Tje male worker there needs to find a different job that involves dealing with NO customers with his non helpful. Grumpy .miserable.. no. People skills self.
Melissa (RoadRuner)
Great staff very friendly, professional & knowledgeable. Alot of great inventory selections to choose from. I love this store
Robert Rubiano
While serving in the armed forces, I obtained several injuries that I now treat with a medical marijuana license. The gentleman at the store was extremely patient with me and my lack knowledge, and continued to allow me to see display pieces from behind the counter until I found the right one. It might seem like a small gesture, but it was appreciated not to feel rushed or judged.
Shannon Rhodes
Staff very knowledgeable and extremely helpful. Great prices. Will definitely be going back!!!