James Lee Tobacco Depot
Review of James Lee Tobacco Depot
James Lee Tobacco Depot: Your One-Stop Shop for Tobacco and Vapor Needs
If you're looking for a place to buy tobacco, cigars, hookahs, vaporizers, and other smoking accessories, James Lee Tobacco Depot in Laurel, Maryland is a great place to start. This tobacco shop offers a wide range of products that cater to every smoker's needs and preferences.
Product Selection
James Lee Tobacco Depot has an extensive selection of tobacco products, including cigarettes, cigars, and pipe tobacco. They also have a variety of smoking accessories, such as lighters, rolling papers, and ashtrays. If you're into vaping, they have a range of vaporizers, e-cigarettes, and e-liquids in different flavors and nicotine strengths. Additionally, they offer incense and fragrance oils that are perfect for aromatherapy and relaxation.
Service Options
James Lee Tobacco Depot offers in-store shopping, which allows customers to browse and purchase products at their convenience. However, they do not offer delivery services. If you're in a hurry, you can opt for a quick visit, as the staff is knowledgeable and can assist you in finding the products you need.
Accessibility
The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. This makes it easier for customers with mobility issues to access the store and shop comfortably.
Customer Service
While some customer reviews have criticized the store's customer service, others have praised the staff for their helpfulness and knowledge. Lindsey, in particular, has been mentioned as providing excellent customer service and product recommendations.
Pricing
Some customers have noted that the store's markups on certain products are high. However, others have found their prices to be reasonable and competitive.
Conclusion
Overall, James Lee Tobacco Depot is a great place to shop for tobacco and smoking accessories. They have a wide range of products, knowledgeable staff, and a convenient location. Whether you're a regular smoker or just looking to try something new, this tobacco shop has something for everyone.
From the business
"Straightforward storefront providing a selection of cigars, cigarettes, pipes, tobacco, hookah and hookah supplies, vapes, kratom, CBD and more!"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Jay C.
If I could give a negative number I would. I bought a vape 2 days ago and haven’t had time to bring it back because of work. I bring it in today with video of my vape hitting by itself and leaking juice for the past two days after no one answered and she refused to give me another one. Offered to give me 20% off a new one. Needless to say it was terrible customer service and they don’t have to worry about me coming back.
Jeffrey Young
HORRIBLE STORE. I've been a regular here and brought 3 Hookahs from this store. I just purchased a hookah for $130 on October 30th and it broke on November 15th, not even 30 days. They won't let me exchange or refund me for even being a loyal customer. IF THERE WAS AN OPTION ON ZERO STARS THEY WOULD GET IT!!!!! Offended that I've spent so much money at this place. NEVER again!
The staff told me they would have recommended another hookah but she didnt. So they will watch you make a bad purchase and not say anything to you! F.
They will be reported the BBB.
Wayne Norman
I wouldn't say I'm a regular but I stop in from time to time. Always have a great experience in the store. Recently Lindsey took some extra time to help me find a product to meet my needs. Her recommendation was outstanding. I always see her taking time to assist customers with concerns or needs. Highly recommended
Dion Ellis
Unfortunate Ive been a patron of this location often but this business has TERRIBLE business practices and customer service. I’ve received counterfeit cash as change on one occasion and the new young black female employee has terrible customer service skills. Instead of explaining something she turned it personal. Shop here for sure (fairly decent prices)but be weary of the transaction.
cdavi178
Best shop hands down! Their product selection is on point and their customer service is even better! Don’t listen to these other guys before me. Idk what they are talking about but this place is the bee’s knees! Lindsay was great with her product knowledge and customer service! She took care of me and made sure all my needs were met! A lot of other shops have forgotten about customer service but not Lindsay and this shop!
Laurence Lewis
I frequent a lot of smoke shops and I will say they have a good product selection but the markups are crazy. Pack says $1.25 and they charge $3.50. That's a crazy markup.
Jasmin Hollywood
A friend of mine sent me here to pick her up a pack of cigarettes that were rare (Native American Spirit Menthols). The lady at the register was extremely kind and helpful. I also saw that they have very nice vanity items even if you don't smoke such as, collectable tin trays and knick knack rastah collectable ash trays.
Astrid Obando
I just wanted to say I love this place, as a fellow 420 friend I love the selections and prices, and the great employees! The young man and woman who work there... so helpful and nice, truly make sure your every one of your need is met. Awesome place!
Leon Larry
Product tampering: Purchased a $90 Deucecig from James Lee's Tabacco Depot in Laurel Maryland 4/17/13 and found out later that it had been used and required a new wick. The old wick was burned up. Which also means that the mouth piece was used. The gems that could have been caught from that. with the many other complaints how to these guys stay in business. The next time I buy from a store I'm not familiar with, I'll search the Net for complaints first. This store has many complaints.
Backpack Jeff
Horrible establishment. I wouldn't recommend them if they were the last tobacco place left in earth. Thwir service is TERRIBLE. STAY AWAY!!!