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Review of Bongz and Thongz

Bongz and Thongz: A One-Stop Shop for All Your Smoking Needs

Bongz and Thongz is a unique tobacco shop located in the heart of Ann Arbor, Michigan. The store offers a wide range of products and services, including tobacco, energy supplies, herbal remedies, vaporizers, and more. The store is open seven days a week, from 9:00 am to 10:00 pm on weekdays and until 11:00 pm on weekends, making it a convenient destination for all your smoking needs.

Product Selection

Bongz and Thongz has an extensive collection of smoking accessories, including pipes, bongs, vaporizers, and hookahs. The store also sells a variety of tobacco products, including premium cigars, rolling papers, and loose-leaf tobacco. In addition, Bongz and Thongz offers a wide range of herbal remedies, including teas, tinctures, and essential oils.

Customer Service

The staff at Bongz and Thongz is knowledgeable and friendly. They are always willing to answer questions and help customers find the right products for their needs. Customers appreciate the staff's expertise and willingness to go above and beyond to ensure customer satisfaction.

Accessibility

Bongz and Thongz is wheelchair accessible, with a ramp leading up to the entrance. The store is also LGBTQ+ friendly, making it a welcoming destination for all members of the community.

Service Options

Bongz and Thongz offers a variety of service options, including curbside pickup, in-store pickup, and in-store shopping. Customers can choose the option that works best for them. The store does not offer delivery, but with its convenient location in downtown Ann Arbor, customers can easily stop by and pick up their purchases.

Payments

Bongz and Thongz accepts a variety of payment options, including debit cards, credit cards, and NFC mobile payments. Customers can choose the payment method that is most convenient for them.

Planning

Bongz and Thongz is a great destination for customers who are short on time. The store offers quick visits, allowing customers to get in and out quickly while still finding the products they need.

Note: The customer reviews for Bongz and Thongz are generally positive, with customers praising the store's selection, customer service, and knowledgeable staff. However, one customer did have a negative experience with a product and was unable to exchange or receive a refund. As with any business, it is important to carefully consider your purchases and understand the store's return policy before making a purchase.

From the business

"GLASS GALLERY! 2 for $30 breeze pros and so many other elite disposables! Best price and always stocked! Largest selection of glass, E juice, Vaporizers, CBD and Kratom!"

Amenities

  • Wheelchair accessible entrance
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Bongz and Thongz Reviews - 164

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
britleigh bell

britleigh bell

πŸ‘ πŸ‘Ž 😐
Cool place Art Glass pieces Dope selection Smoke shop vibe Hella cool staff Informative staff Favorite spot

Cool place love the the art and glass pieces….they have a dope selection class smoke shop vibe….the staff is hella cool and informative I like coming here when I’m in town!

W Clinton

W Clinton

πŸ‘ πŸ‘Ž 😐
friendly staff knowledgeable staff gorgeous glass selection reasonable prices great customer service handicapped accessible

This is the most friendly, courteous, and knowledgeable staff at a glass store I've encountered in at least 5-6 states. Their glass selection is gorgeous and their high end pieces are reasonably priced. Everyone who works there is great, but Joe is a stand out, who is gonna be able to help any customer or patient type get the glass etc that will work best for them. The only handicapped accessible glass store in the area that has a knock out selection.

Trevor Dewitt

Trevor Dewitt

πŸ‘ πŸ‘Ž 😐
Incorrect Product Size

Originally a five star review until I got home and opened my piece and banger just to find out they aren't the same size. So now I have a bong I can't use and a banger I can't use. Other than that Joe was more than helpful. He helped us learn some new thing about the pieces we bought.

Manda Marcell

Manda Marcell

πŸ‘ πŸ‘Ž 😐
Great Service Helpful Staff Good Prices

Greeted warmly and felt very welcome upon first entering. Francis was really a great help, we were in and out pretty quickly even though we had no idea what we wanted, he answered all of our questions and made it easy to pick out something in our price range. We will defiantly be back

Steven Stalla

Customer service was exceptional! Alot of very nice and rare glass peices.

Emily Conrad

Emily Conrad

πŸ‘ πŸ‘Ž 😐
Helpful Staff Recommendation

Here from out of town and i broke my favorite piece :( A local budtender suggested B&T! Gavin was the guy working today and he was incredibly helpful. Will def come back and recommend to my friends! Thank you for saving the day!!!

Tessa Krajewski

Tessa Krajewski

πŸ‘ πŸ‘Ž 😐
Poor Quality No Refunds Bad Customer Service

Not a great experience at all! Bought a $50 nectar collector and within five hours it stopped working. Was told I cannot exchange or get a refund though there was no damage done to it on my end. Now I get to haggle with the Chinese manufacturer ! Yay!! Don’t go to this store :)

Damian Barkas

Damian Barkas

πŸ‘ πŸ‘Ž 😐
Excellent Service Helpful Staff

Loved this place!! The worker joe was absolutely fantastic and helped me although I am very indecisive and took a look at several different products! 10/10 would recommend!

Rowan

Rowan

πŸ‘ πŸ‘Ž 😐
Great Customer Service Knowledgeable Staff

10/10 Customer Service! 🀩 Moe at the counter greeted me immediately, took me to the product I wanted, let me pick from a variety, and even gave me instructions on proper use and care. Definitely will come again.

Mike Mnich

Mike Mnich

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Unique Products

Joe was the best.

Took my family.in. He kept the store open just for us. Bought a one of a kind mouse pad. The best shop in A2

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Bongz and Thongz Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 11 PM
  • Saturday 9 AM to 11 PM
  • Sunday 9 AM to 10 PM