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Review of Bongz and Thongz

Bongz and Thongz: A One-Stop Shop for All Your Smoking Needs

Bongz and Thongz is a unique tobacco shop located in the heart of Ann Arbor, Michigan. The store offers a wide range of products and services, including tobacco, energy supplies, herbal remedies, vaporizers, and more. The store is open seven days a week, from 9:00 am to 10:00 pm on weekdays and until 11:00 pm on weekends, making it a convenient destination for all your smoking needs.

Product Selection

Bongz and Thongz has an extensive collection of smoking accessories, including pipes, bongs, vaporizers, and hookahs. The store also sells a variety of tobacco products, including premium cigars, rolling papers, and loose-leaf tobacco. In addition, Bongz and Thongz offers a wide range of herbal remedies, including teas, tinctures, and essential oils.

Customer Service

The staff at Bongz and Thongz is knowledgeable and friendly. They are always willing to answer questions and help customers find the right products for their needs. Customers appreciate the staff's expertise and willingness to go above and beyond to ensure customer satisfaction.

Accessibility

Bongz and Thongz is wheelchair accessible, with a ramp leading up to the entrance. The store is also LGBTQ+ friendly, making it a welcoming destination for all members of the community.

Service Options

Bongz and Thongz offers a variety of service options, including curbside pickup, in-store pickup, and in-store shopping. Customers can choose the option that works best for them. The store does not offer delivery, but with its convenient location in downtown Ann Arbor, customers can easily stop by and pick up their purchases.

Payments

Bongz and Thongz accepts a variety of payment options, including debit cards, credit cards, and NFC mobile payments. Customers can choose the payment method that is most convenient for them.

Planning

Bongz and Thongz is a great destination for customers who are short on time. The store offers quick visits, allowing customers to get in and out quickly while still finding the products they need.

Note: The customer reviews for Bongz and Thongz are generally positive, with customers praising the store's selection, customer service, and knowledgeable staff. However, one customer did have a negative experience with a product and was unable to exchange or receive a refund. As with any business, it is important to carefully consider your purchases and understand the store's return policy before making a purchase.

From the business

"GLASS GALLERY! 2 for $30 breeze pros and so many other elite disposables! Best price and always stocked! Largest selection of glass, E juice, Vaporizers, CBD and Kratom!"

Amenities

  • Wheelchair accessible entrance
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Bongz and Thongz Reviews - 164

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
DR B

DR B

πŸ‘ πŸ‘Ž 😐
Reasonable Prices Top Notch Inventory Friendly Staff Great Atmosphere Bad Lighting

This place has surprisingly reasonable prices (considering the location), and their inventory is top notch. The staff is friendly and knowledgeable. It is a great atmosphere. The worst part of the store is the glaring fluorescent lights in the lower level. New bulbs with more yellow light would go a long way. Otherwise, this is a solid business that will not rip you off like some of their competitors in town.

Drake Bryant

Drake Bryant

πŸ‘ πŸ‘Ž 😐
Great Service Friendly Staff Knowledgeable

Come here all the time, great service, friendly and very helpful. Joe and Francis at the front is very knowledgeable on the products and extremely helpful

Mo H

Mo H

πŸ‘ πŸ‘Ž 😐
Best price Great customer service Amazing selection

2 for $30 breeze pros and so many other elite disposables! Best price and always stocked! Great customer service amazing selection of all glass
Vape CBD and kratom

solair didomenico

solair didomenico

πŸ‘ πŸ‘Ž 😐
Great customer service High understanding of products Decent prices

Great customer service and help. High levels of understanding his products and overall great experience with decent prices.

Derrek Miller

Joe helped me better than the other smoke shops around and has the new flavor in breeze pros[blue berry rasberry]

Paul Keef

Paul Keef

πŸ‘ πŸ‘Ž 😐
No Returns Policy Poor Customer Service

They don’t accept glass returns, which I don't have a problem with, the problem is they don’t tell about this until you have already purchased glass from them and then attempt to return it. Theres no signs in the store stating theres no returns, theres no info on the website and nobody in the store tells you about this. Even if the piece you are trying to return was purchased not even 24hrs ago and is completely un used. Could you guys just at least have the decency to clarify that there are no returns allowed before people come in and purchase hundreds worth of glass just to find out it doesn’t work or is dis functional and you cant even get a penny back in return, or even swap it out for glass that does work or put it towards store credit or something at the very least! instead the employees will just tell you tough luck and then try to shove more glass down your throat.

Rami Abdeljaber

Rami Abdeljaber

πŸ‘ πŸ‘Ž 😐
Best Smokeshop Dedicated Staff High Quality Products Recommendation

Long time customer. Inarguably the best smokeshop around. The staff is not only dedicated and committed to providing the best experience during your visit but supply the finest quality products be it vapes, pipes, hookahs etc. I highly recommend this establishment for both locals and visitors touring the downtown area.

Tyler Hurley

Tyler Hurley

πŸ‘ πŸ‘Ž 😐
Friendly Staff Best Deals Wide Selection

Absolutely the best shop that A2 has to offer! Friendly staff, always has the best deals going on, they have options for anyone if your in the area there isn't a place I could recommend more for all your glass and vape needs!

Brandon Harmon

Brandon Harmon

πŸ‘ πŸ‘Ž 😐
Great place Great customer service Great prices CBD products Product recommendations Trustworthy

Great place, great customer service, great prices, they literally have everything your looking for and more!!!!!
............ seriously have to stop by every time I’m in Ann Arbor. The only place I trust to get CBD products that actually work for a great price. Awesome product recommendations and sometimes, if they have it, they will give you a sample of that product. Please don’t waste money at wild bills and other glass/smoke head shops that sell fake cbd products and fake half filled breeze pens or Sea Breezes like so many ppl do.... please buy the real and allow them to prove it’s a fake like they did for me.....Go to Bongz and Thongz for the hook up!!! They are good ppl and care about their customers suggesting products such as cbd pain rub for ppl who can’t enjoy life because of some crazy type of horrible pain that ruins every moment of your day!!!! CBD is an amazing thing when you get the real product!!!!!

Anyways , it’s a great place, and it does kinda mean allot since I’ve never really written a review before for any other store or business

Haley Mannon

Haley Mannon

πŸ‘ πŸ‘Ž 😐
Theft Inappropriate Behavior Hate Symbol Illegal Activities Overpriced

These guys took my camera from me while I was walking with it and he started taking pictures of me and it was super weird, I think they were trying to hit on me. There is a guy here who has an SS tattooed on the back of his neck as well, wear a scarf or something to cover up your hate. Seriously? Follow the laws For vapes and underage vaping. Enjoy being secret shopped. The next person that comes in might be one of the people who is going to catch you (: This shop is definitely not student friendly, insanely priced pieces, and overprices grinders, went down the street to the other Wild shop and they had the same grinder for half the price!

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Bongz and Thongz Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 11 PM
  • Saturday 9 AM to 11 PM
  • Sunday 9 AM to 10 PM