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Review of Bongz and Thongz

Bongz and Thongz: A One-Stop Shop for All Your Smoking Needs

Bongz and Thongz is a unique tobacco shop located in the heart of Ann Arbor, Michigan. The store offers a wide range of products and services, including tobacco, energy supplies, herbal remedies, vaporizers, and more. The store is open seven days a week, from 9:00 am to 10:00 pm on weekdays and until 11:00 pm on weekends, making it a convenient destination for all your smoking needs.

Product Selection

Bongz and Thongz has an extensive collection of smoking accessories, including pipes, bongs, vaporizers, and hookahs. The store also sells a variety of tobacco products, including premium cigars, rolling papers, and loose-leaf tobacco. In addition, Bongz and Thongz offers a wide range of herbal remedies, including teas, tinctures, and essential oils.

Customer Service

The staff at Bongz and Thongz is knowledgeable and friendly. They are always willing to answer questions and help customers find the right products for their needs. Customers appreciate the staff's expertise and willingness to go above and beyond to ensure customer satisfaction.

Accessibility

Bongz and Thongz is wheelchair accessible, with a ramp leading up to the entrance. The store is also LGBTQ+ friendly, making it a welcoming destination for all members of the community.

Service Options

Bongz and Thongz offers a variety of service options, including curbside pickup, in-store pickup, and in-store shopping. Customers can choose the option that works best for them. The store does not offer delivery, but with its convenient location in downtown Ann Arbor, customers can easily stop by and pick up their purchases.

Payments

Bongz and Thongz accepts a variety of payment options, including debit cards, credit cards, and NFC mobile payments. Customers can choose the payment method that is most convenient for them.

Planning

Bongz and Thongz is a great destination for customers who are short on time. The store offers quick visits, allowing customers to get in and out quickly while still finding the products they need.

Note: The customer reviews for Bongz and Thongz are generally positive, with customers praising the store's selection, customer service, and knowledgeable staff. However, one customer did have a negative experience with a product and was unable to exchange or receive a refund. As with any business, it is important to carefully consider your purchases and understand the store's return policy before making a purchase.

From the business

"GLASS GALLERY! 2 for $30 breeze pros and so many other elite disposables! Best price and always stocked! Largest selection of glass, E juice, Vaporizers, CBD and Kratom!"

Amenities

  • Wheelchair accessible entrance
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Bongz and Thongz Reviews - 164

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Andrew Weiss

Andrew Weiss

👍 👎 😐
Good Customer Service Discounts

Went in last night because my vape supplies were running low. After what felt like 20 minutes of smelling different juices I decided on a few flavors. The guy behind the counter is AWESOME because as busy as their vape shop seems to be he never forgot I vaped at 6mg strength.

If you want good customer service from people who actually care about their customers and take time explaining things then you definitely want to stop here!

(They also offer discounts to MMMP's which ROCKS!!!)

Miriam Boyce

Miriam Boyce

👍 👎 😐
False Advertising Generic Not Worth the Drive Disappointing

Have some cool looking glass pieces but that's it.
Pretty generic, absolutely nothing special about the place.
Not worth the drive!

Negative stars for false advertising!

Drove a hour because this was suppose to be have some adult items but there wasn't even any thongs (like their name implies).

Danil Baker

Had a good experience at bongz and thongz they treat their customers good and have good products.

Bobbi Kopeck

Bobbi Kopeck

👍 👎 😐
Great Service Reasonable Prices Helped Quit Smoking

Great people and awesome services. My husband goes here for all his Vape needs. Hes officially quit smoking 🚬 and the prices here a worth the check. The mods and juices are located downstairs.

Mike Babcock

very helpful staff and a great selection of glass! always a go to for me

George Starr

George Starr

👍 👎 😐
Great customer service Unique products Local support

I am definitely not sure what people are refering to with talking about no cuatomer service and rude staff. I've been coming here for months. B&Ts is the ONLY vape shop I go to. I've been to pretty much all of them in Ann Arbor/Ypsi and no one else knows what the hell they are talking about or treat you like you are beneath them. Also, if you are coming in to buy a coil, its kind of your responsibility to know what the hell you need. You cant expect kroger employees to tell you what kind of beans you need for your soup. In this troubling time in the vape world, it's more important than ever to support your local shops and no shop in the area deserves support more than Bongz and Thongz. Also, to the guy that commented saying Red13 is better, you lost me. Their selection is a quarter the size of BTs. If all you want is the same mainstream mod and subohm tank that everyone else has, have fun at Red13. If you want something more unique and innovative, theres nowhere to go but Bongz and Thongz!!

Melissa Andersen-Licavoli
Overpriced Inconsistent pricing Poor customer service

My friend and I went here this last weekend and he had purchased a really great torch for $25. It works great and it's a great size so I went back to purchase the same torch and the guy said it was $35. I asked if that was right so he checked with someone else and he said $40. Then I was offered a random $5 off. I texted my friend to confirm purchase price and he confirmed it was $25. Looked it up on amazon- $14.
Know how much your merch is.

Danielle Link

Danielle Link

👍 👎 😐
variety nice glass big name glass blowers local glass blowers papers vapes accessories cases safe protected

They have a variety of really nice glass. They have big name glass blowers & local glass blowers pieces. They also papers & vapes & anything else you would need to go with your glass or other accessories. They also have cases so you can leave the store with your new glass piece safe & protected.

Elena Anahi

joe is the best ! Very helpful always knows what I want when I go in there !

J H

J H

👍 👎 😐
Poor Quality Bad Customer Service

Just bought a nail for my enail. Was told that it would work because the worker said he has always used this set up with NO issue. Less than 24 hours and it breaks at the neck, while the enail was turned off. 2nd item I have bought here that broke. Last time I shop here, $25 lost. Do not go here.

Update the broken piece of the nail is now stuck in our enail. Worst shop ever. Sounds like dhgate IS where they get their items.

Update 2 we had to literally break the nail into little pieces to get it out of our enail. That their employee put in our enail.

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Bongz and Thongz Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 11 PM
  • Saturday 9 AM to 11 PM
  • Sunday 9 AM to 10 PM