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Review of Purple East

Purple East: A One-Stop-Shop for All Your Alternative Needs

Purple East is a unique business that offers a variety of products and services to cater to the alternative needs of its customers. Located in Grand Rapids, Michigan, the store is open seven days a week from 10:00 am to 8:00 pm, except on Sundays. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it convenient for all customers.

The store is primarily a tobacco shop, but it also offers alternative medicine and holistic medicine practitioner services. It is also a cannabis store and a metaphysical supply store, making it a one-stop-shop for all your alternative needs. The store also offers clothing items, making it a unique shopping experience for customers.

At Purple East, customers have the option of in-store shopping or quick visits, making it convenient for those who are always on-the-go. The store accepts debit cards and NFC mobile payments, making it easy for customers to pay for their purchases.

One of the store's most significant advantages is its knowledgeable and friendly staff. Customers have praised the staff for their helpfulness and kindness. They are always ready to help customers find what they need and answer any questions they may have. The store's owner, Drew Phoria, has been singled out for his excellent customer service and knowledge of the products.

Purple East has a wide selection of products, including high-end glass, crystals, and other metaphysical supplies. Customers have praised the store for its unique selection of products and great prices. The store also offers great deals on its products, making it affordable for customers.

However, some customers have had negative experiences with the store. Some have complained about the high prices, while others have had issues with the products they purchased. Some customers have also complained about the store's return policy, which does not allow for exchanges or returns.

In conclusion, Purple East is a unique business that offers a wide range of products and services to cater to the alternative needs of its customers. With its knowledgeable and friendly staff, great selection of products, and affordable prices, it is a must-visit for anyone looking for alternative products. However, customers should be aware of the store's return policy and prices before making a purchase.

From the business

"Purple East has been Grand Rapids premiere smoke shop and alternative lifestyle boutique since 1974!!! In addition to the finest 4/20 smoking accessories on the market, we also carry locally made art, clothing, jewelry and hula hoops made by creators in the local community. We also carry locally sourced CBD, Kratom, and Crystals! You’re sure to walk away with something you love from our store!! Stop in today to help us keep the tradition burning!!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Purple East Reviews - 28

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Integra CBD

Integra CBD

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Large Product Selection Excellent Customer Service

Purple East Plainfield is the Latest & Greatest from The Purple East Family. We've Been Doing Business in West Michigan Since 1974 and Know What We Are Doing. No Other Shops Will Provide the Same Knowledge and Understanding Paired with Excellent Customer Service. Our Friendly Staff Can Help Guide You Through Our Large Selection of Amazing Products to Discover.... Take the Step Beyond Today!!!

Zachery Palmer

Zachery Palmer

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Overpriced No Warranty

Went in a little before Christmas to purchase a Palm C-Cell battery, 2 vape cartridges of 300mg CBD oil.. Spent well over $100. I first asked them to split it between my credit card and my debit card to spread out the utilization a little. He put it all on one credit card and said "Sorry bro" ..... But, i got what I wanted and was happy. The C-Cell lasted less than 2 weeks.... And now its tough to draw on and after 1 charge barley works. So I kindly asked if I could return and replace it, the company said no and there's a a manufactures warranty to protect from Fraud. There is no warranty after doing lots of research. Everything from Purple East is hugely overpriced. Everything I can get in there I can get cheaper online. Go to Shakedown Street or order online and avoid this place at all costs... unprofessional, and will not be returning. Update: company responded on Facebook and it appears they don’t back any of their products through their store and instead refer you to the manufacturer. Terrible customer service.

Sarah Knight

Shop owner is super chill, knowledgeable and friendly. Cute clean shop with good deals on everything.

Richard Wrath

Richard Wrath

πŸ‘ πŸ‘Ž 😐
Expensive Prices

Prices are much higher than rise smoke shop thats for sure will not be back ty purple east for recommending rise smoke shop they beat u huys by 10 bucks on a 25 dollar part will go there from now on ty

Angelina Bertoni

Angelina Bertoni

πŸ‘ πŸ‘Ž 😐
Awesome atmosphere Wide variety of items Birthday discount

One of the best smoke shops in GR! Awesome atmosphere and a wide variety of items. The Birthday discount topped the cake! πŸŽ‚

Selena Martinez

Every time I come here, they are so helpful and so kind! Drew is always helping me find the best products!

Judy Gersonde-Bryant

Some beautiful people selling beautiful things. Very helpful staff. Lots to love for sale.

West Michigan Wild Boys

This shop has some of everything! Awesome guy running the shop these days!!

Morgan Mae

Love this store! So affordable!

Drew Phoria

Great Staff and great selection of high quality CBD products

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Purple East Hours

  • Monday 10 AM to 8 PM
  • Tuesday 10 AM to 8 PM
  • Wednesday 10 AM to 8 PM
  • Thursday 10 AM to 8 PM
  • Friday 10 AM to 8 PM
  • Saturday 10 AM to 8 PM
  • Sunday