Review of Billy's Tobacco
Billy's Tobacco: A One-Stop Shop for All Your Smoking Needs
Billy's Tobacco is a local tobacco and cigar shop located in the heart of Mt Pleasant, Michigan. The store offers a wide range of smoking products, including cigars, tobacco, vapes, bongs, lighters, glass pipes, wooden pipes, stone pipes, and more. The store is open seven days a week, from Monday to Saturday, 9:00 am to 8:00 pm, and Sunday, 10:00 am to 6:00 pm.
Product Selection
Billy's Tobacco has an impressive selection of smoking products that cater to the needs of all types of smokers. Whether you're a cigar aficionado or a casual smoker, you'll find something that suits your taste and budget. The store has a vast selection of cigars from popular brands, including Arturo Fuente, Cohiba, and Montecristo. They also have a wide range of tobacco products, including pipe tobacco, chewing tobacco, and rolling tobacco. Additionally, the store has a variety of vaping products, including e-cigarettes, e-liquids, and vape pens.
Customer Service
The staff at Billy's Tobacco is knowledgeable and friendly. They are always willing to help customers find the right product and answer any questions they may have. The store's owner is known for being kind, helpful, and easy to talk to. Customers appreciate the staff's patience and willingness to order products that are not in stock.
Accessibility
Billy's Tobacco is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is easy to navigate, and customers with disabilities can shop comfortably.
Payment Options
The store accepts debit and credit cards, making it easy for customers to pay for their purchases. However, the store does not offer delivery services, so customers must visit the store to make their purchases.
Customer Reviews
Billy's Tobacco has received mixed reviews from customers. While some customers praise the store's knowledgeable staff and excellent prices, others have complained about the store's inconsistent hours and poor customer service. Some customers have also complained about the store's return policy, stating that the store does not accept returns on certain products.
Overall, Billy's Tobacco is a great place to shop for smoking products. The store has an impressive selection of products, knowledgeable staff, and excellent prices. However, customers should be aware of the store's inconsistent hours and return policy before making a purchase.
From the business
"Local smoke shop with the lowest prices in town guaranteed! Roll your own, glass, vape supplies, CBD, incense! Something for every smoker!"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store pickup
- In-store shopping
Add Review
Jon Perry
Great service from both gentlemen and lady I met working inside.. needs more variety of incense such as Nag Champa etc... But they are very cheap n great products that are there..
Barbara Purvis
Never know when they will be open. My mom buys her tobacco here and several times we've drove from edmore to here and they've been closed during there business hours. I know good help is hard to find but if the employee cannot open the store on time the hours need adjusted or they need to find more responsible people.
Kalyn Betts
Went to the store at 9:00, because the hours say it opens at 9 am. I get there at it’s about 5 after, and the sign says “closed will return at 9.” There was no one there and no one answered the phone. Should update your hours if you aren’t open that early or fix something.
Wyman Chippewa
The sales person was very knowledgeable about the stores products. Very impressive. And their prices are better
Kay Personilly
This is a really nice place.
The owner is really kind, helpful and easy to talk to.
It's a small, local store. Nothing too fancy, but is comfortable.
The selection isn't as wide as some stores I've been into,
but the prices are cheaper than many other stores, yet the same quality.
If you are looking for decent pipes for decent prices, this is a great place for that, they are about half the price as most places sell them.
They have tobacco, incense, vapes, cigars, bongs, lighters, glass pipes, wooden pipes, stone pipes, and so much more.
It may be small but there is a bit of everything.
I would recommend this store to others.
Jason Sheffer
Great place to get what you need. Staff is very knowledgeable!!
Aurora Brown (Rorey)
The staff were nice and super helpful
Joseph Foesz
They would not give money back on a glass on glass piece that was 10mm size so you could not find different pieces for it,and the glass was not even frosted to make a good seal good thing I have a Dremel with diamond bits.
Lisa Gibbs
They have a great range of products, are always friendly and patient, and won't hesitate to order something for me if they don't carry it!!!
Ronald Moyes
It was excellent had no problem finding what I wanted and the check out was perfect, the man was friendly and helpful