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Review of Billy's Tobacco

Billy's Tobacco: A One-Stop Shop for All Your Smoking Needs

Billy's Tobacco is a local tobacco and cigar shop located in the heart of Mt Pleasant, Michigan. The store offers a wide range of smoking products, including cigars, tobacco, vapes, bongs, lighters, glass pipes, wooden pipes, stone pipes, and more. The store is open seven days a week, from Monday to Saturday, 9:00 am to 8:00 pm, and Sunday, 10:00 am to 6:00 pm.

Product Selection

Billy's Tobacco has an impressive selection of smoking products that cater to the needs of all types of smokers. Whether you're a cigar aficionado or a casual smoker, you'll find something that suits your taste and budget. The store has a vast selection of cigars from popular brands, including Arturo Fuente, Cohiba, and Montecristo. They also have a wide range of tobacco products, including pipe tobacco, chewing tobacco, and rolling tobacco. Additionally, the store has a variety of vaping products, including e-cigarettes, e-liquids, and vape pens.

Customer Service

The staff at Billy's Tobacco is knowledgeable and friendly. They are always willing to help customers find the right product and answer any questions they may have. The store's owner is known for being kind, helpful, and easy to talk to. Customers appreciate the staff's patience and willingness to order products that are not in stock.

Accessibility

Billy's Tobacco is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is easy to navigate, and customers with disabilities can shop comfortably.

Payment Options

The store accepts debit and credit cards, making it easy for customers to pay for their purchases. However, the store does not offer delivery services, so customers must visit the store to make their purchases.

Customer Reviews

Billy's Tobacco has received mixed reviews from customers. While some customers praise the store's knowledgeable staff and excellent prices, others have complained about the store's inconsistent hours and poor customer service. Some customers have also complained about the store's return policy, stating that the store does not accept returns on certain products.

Overall, Billy's Tobacco is a great place to shop for smoking products. The store has an impressive selection of products, knowledgeable staff, and excellent prices. However, customers should be aware of the store's inconsistent hours and return policy before making a purchase.

From the business

"Local smoke shop with the lowest prices in town guaranteed! Roll your own, glass, vape supplies, CBD, incense! Something for every smoker!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

Billy's Tobacco Reviews - 38

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dora Rood

Dora Rood

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Bad Customer Service Defective Product

We bought a vape battery and the top is loose on it so took it back the next day with the receipt and the guy said all he had to do is tighten up the screw so he tired and it didn't work. He said they all like that and wouldn't let me exchange it. Why tell me I can exchange it with in 14 days and we bring it in and you won't. BAD BUSINESS.

Dorene Edwards

Friendly and helpful staff. Great prices

Patchek Sabrie

Patchek Sabrie

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Low Prices Friendly Staff Great Selection Roll Your Own Cigars Vape Supplies

Lowest prices in town guaranteed, super friendly staff, great selection of glass, roll your own, cigars, and vape supplies

russell ferrenburg

russell ferrenburg

πŸ‘ πŸ‘Ž 😐
Good Customer Service Tobacco-Free Options

Quit chewing couple months ago and this place ordered the tobacco free chew I purchased while working in the U.P. if it’s sold they will try to get it for you. That’s good business!!!

Leslie Burkhardt

Leslie Burkhardt

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Poor Customer Service Unprofessional Behavior

Waiting outside for the owner to come back during business hours!! Sign on door says 10 minutes been longer than that. Good business practice????

Melissa Cook

Always friendly and helpful. Great prices too.

Deb Dennis

Ample parking. Great people work there. Fast service.

Rick Marsh

Friendly service and great prices!!!

scott draves

The hours are wrong on this site, there open Monday-Saturday 10AM to 7PM
Sunday's 10AM to 6PM.

Angela Stevens

Great shop to pick up your smoking needs.

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