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Review of AV Tobacco - Apple Valley

AV Tobacco - Apple Valley: A One-Stop Shop for All Your Tobacco Needs

AV Tobacco - Apple Valley is a tobacco and cigar shop located in Apple Valley, Minnesota. The shop is a go-to destination for tobacco enthusiasts in the area. The store offers a wide range of tobacco products, including cigars, cigarettes, vapes, and e-cigarettes. The store also offers a variety of smoking accessories, including pipes, hookahs, and rolling papers.

Service Options

The store offers in-store pick-up and in-store shopping options for customers. However, delivery services are not available at the moment.

Accessibility

The store is wheelchair-accessible, with a wheelchair-accessible car park and entrance.

Planning

The store is perfect for those who are always on the go, with a quick visit option available for customers.

Payments

The store accepts debit cards, credit cards, and NFC mobile payments.

Hours of Operation

The store is open seven days a week, with different hours of operation for each day. On weekdays, the store opens at 8:00 AM and closes at 11:00 PM. On Saturdays, the store opens at 9:00 AM and closes at 11:00 PM. On Sundays, the store opens at 9:00 AM and closes at 9:00 PM.

Customer Reviews

AV Tobacco - Apple Valley has received mixed reviews from customers. Some customers have praised the store's friendly and knowledgeable staff, with one customer even calling the manager "the best." Others have complained about the customer service, with one customer stating that a new employee was the most unpleasant employee they had ever encountered.

Some customers have also complained about the store's pricing, with one customer stating that the CBD, delta whatever oils, cartridges, and disposable products were priced at or higher than the real THC flower. However, other customers have praised the store's selection of products and helpful staff.

Final Thoughts

Overall, AV Tobacco - Apple Valley is a great destination for tobacco enthusiasts in the area. The store offers a wide range of tobacco products and smoking accessories, and the staff is generally helpful and knowledgeable. However, some customers have complained about the customer service and pricing, so it's important to keep that in mind when visiting the store.

From the business

"Tobacco, Cigars, Pipes, Vape, CBD and much more!"

Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • In-store pick-up
  • In-store shopping

AV Tobacco - Apple Valley Reviews - 244

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Abdi Hassan

Best customer service in the business by Amy and Tahnee.

McVea Butler

McVea Butler

👍 👎 😐
Decent Selection Well Maintained Humidor Unhelpful Staff

Has a decent selection of cigars. Humidor well maintained. Staff not helpful in cigar selection. Know what you like.

Kayvan M

It's a big store with a pretty good selection of smoking essentials.

Samuel Christenson

Lovely place with lovely people, and helpful as all can be!

ryan orning

ryan orning

👍 👎 😐
Great Selection Helpful Staff Good Deals

Hugh selection on everything from vaporizers, liquids and glass. In my opinion its the best smoke shop in the twin cities. I got an amazing deal on my new mod and they worked with me on the price. The staff were extremely helpful. There's a women with brown hair there and she is the one to talk to. I'll definitely be back.

S J

S J

👍 👎 😐
Higher Prices Lower Quality Juice Uninterested Staff Wrong Quotes Unwelcoming Atmosphere

Not my go to vape shop but it's on the way home from work so I stop here on occasion for convenience. Prices are higher than other shops in the area and lower quality juice. Decent shop if you know what you need but the staff doesn't seem interested in their customers. So far I've been quoted wrong prices and left alone after waiting for them to free up so they can help another customer who stated "I'm their top customer so they have to help me." Not a welcoming atmosphere. Try Infinite Vapor in Burnsville instead. They have a super helpful and knowledgable staff with a great juice selection.

Jen Bailey

Jen Bailey

👍 👎 😐
Terrible Service Bad Customer Service No Refunds Burned Throat Ingested Oil

Wow terrible service in the store. I told the guy that was helping me this is the first time I bought or used a vape device. He did put together the smok stick V8 but did not prime the device with the oil. I burned my throat and ingested the oil and the oil was everywhere coming out of the device. I figured out what I needed to do but good customer service would have helped me the first time. Great customer service would have done it for me showing me how not to burn out a $5 coil. I called 3 times the next morning between 1030a-1130a when someone finally answered he asked if I called 3 times and only to call once because he had 8 customers in the store. I asked my questions and he said absolutely no exchanges or refunds even though he didn't help me in the first place. So dissatisfied never go to this place!!! On my way home when I had oil dropping everywhere I stopped at a tobacco store in Rosemount the guy was very kind to clean my device, switch the coil and show me how to use it.

Adam Ross

I love this place. Employees are super cool and they always have what I want in stock.

William Haslett

William Haslett

👍 👎 😐
Fake Product Poor Quality Bad Customer Service Recommend Avoiding

Sold me a fake vaporizer. Gives off acrid smells when it is turned on, looks real enough but when you get it in your hands you can tell by the cheap plastic. I tried to bring it back but got stonewalled. Don't trust this store, there is another, better spot just a bit west of here.

Nathanel Peters

Amy is amazing. She is helpful, kind and is always making us feel welcome. Great customer service from her.

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