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Review of Hilltop Tobacco Shop

Hilltop Tobacco Shop: A Convenient Stop for Your Tobacco Needs

If you are looking for a tobacco shop in Columbia Heights, Minnesota, Hilltop Tobacco Shop is a convenient stop for all your tobacco needs. The shop offers a variety of tobacco and vape products that cater to different preferences.

The shop is open every day from 9:00 AM to 9:00 PM, except on Sundays when it closes at 8:00 PM. You can choose from different service options such as in-store pick-up and in-store shopping. However, delivery is not available at this time.

The shop has wheelchair-accessible parking and entrance, making it easy for customers with mobility issues to access the store. However, the seating area and toilet are not wheelchair-accessible. The shop offers free Wi-Fi, which is a plus for customers who want to browse the internet while shopping.

Hilltop Tobacco Shop is LGBTQ+ friendly, making it a welcoming place for everyone. The owner, Saad, is known for his excellent customer service skills. He is friendly and helpful, and he takes the time to explain the different products to customers who are not familiar with them.

The shop has received positive reviews from customers who appreciate the convenience of its location and the quality of its products. Some customers have mentioned that the shop has a wide selection of tobacco and vape products, and that Saad is knowledgeable about the different brands and flavors.

However, some customers have had negative experiences with the shop. Some have complained about the lack of a bathroom, while others have mentioned that the shop should have more than one employee to give breaks and lunch. Some customers have also complained about the rudeness of some of the employees.

In conclusion, Hilltop Tobacco Shop is a convenient stop for your tobacco needs. It offers a variety of products, has wheelchair-accessible parking and entrance, and is LGBTQ+ friendly. The owner, Saad, is known for his excellent customer service skills, and the shop has received positive reviews from many customers. However, some customers have had negative experiences with the shop, so it is important to keep this in mind when deciding whether to visit the shop.

From the business

"Tobacco & Vape Products Shop, Premium Cigars, Pipes and Glass, Premium mix of Vapor and the latest Mods and Devices. Full line of smoking and vaping devices, and accessories. Flavored Tobacco products, Flavored Cigars , Premium Cigars, Pipes, Vape Mods, E-Juice and hemp derived CBD products."

Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • In-store pick-up
  • In-store shopping

Hilltop Tobacco Shop Reviews - 29

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Briget Murphy

Love Saad... Only reason I go to this place because of customer service

Amy Beaulieu

I love this store. The owner is such a friendly person.

Paul Lampland

Paul Lampland

πŸ‘ πŸ‘Ž 😐
Convenient Location Remodeled Store Newer Products

Really convenient off Central in the Plaza shopping mall. Recently remodeled, way better than before with many newer products.

Peggie Steward

Wish he had a bathroom but great

Jessica Torrez-Jerkovich

Jessica Torrez-Jerkovich

πŸ‘ πŸ‘Ž 😐
Helpful Staff Wide Variety of Products Convenient Location

I like this shop. They offer pretty much any tobacco or vape you could want. I don't know much about the some items that sell, but Saad is quite helpful and explains any questions you may have. He bases his suggestions on what you prefer, such as the e-cigarette flavors and brands. I told him I preferred the Swift over the Loon because the Swift wasn't quite as harsh in menthol. He suggested a mixed berry that is a little sweet to me, but it wasn't bad. I think that the management should have a second employee. I rarely see stores that don't have at least 2 employees to give breaΔ·s, lunch and especially closing. This store is in a little strip mall and convenient for other shopping.

jazzie Jessica

Two thumbs up. Great place to shop. Great customer service

Susan Christensen

I love coming in here .Saad has great customer service skills this is the only place we shop for our tobacco products

Theresa Boguta

I love this store!!

Robin Mohsen

The best customer service in the naberhood

James Boguta

James Boguta

πŸ‘ πŸ‘Ž 😐
Rude Staff Poor Customer Service

Young guy that works there is very rude!! Was talking on his phone the whole transaction. Everytime I go in there it's like I'm bothering him. Will never give them any more of my money I will go somewhere else.

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