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Review of Hypnotic Smoke Shop Cape Girardeau

Hypnotic Smoke Shop Cape Girardeau is a local business that specializes in vaporizers, novelty items, and tobacco products. The shop is located at 629 Broadway St, Cape Girardeau, MO 63701, and is open every day of the week from 9:00 AM to 10:00 PM. The store offers a range of services, including in-store shopping and curbside pickup. However, delivery is not an option at this time.

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The staff is knowledgeable and friendly, and they are always willing to help customers find what they need. The store has a quick visit option, which is perfect for customers who are in a hurry.

The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases. The store has a good selection of glass and other gadgets at decent prices. They are willing to price match or even beat any store's price in town on glass/accessories. They also have the largest glass selection in town.

Customers have left mixed reviews about the store. Some customers have praised the staff for being helpful and knowledgeable. One customer mentioned that a younger guy named Devin gave them great advice and helped them find the best product for their needs. Another customer mentioned that the staff knows the products well enough to inform customers about their stock.

However, some customers have complained about the quality of the products. One customer mentioned that they spent about $200 on a piece, but the glass chambers on the inside broke after having it for less than a week. Another customer mentioned that they bought an air bar lux that was faulty, and the staff refused to exchange it.

Overall, Hypnotic Smoke Shop Cape Girardeau is a decent store with a good selection of products. The staff is friendly and knowledgeable, and the prices are competitive. However, customers should inspect their purchases carefully before leaving the store, as some customers have reported issues with the quality of the products.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store shopping

Hypnotic Smoke Shop Cape Girardeau Reviews - 94

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dakota Valley

Dakota Valley

👍 👎 😐
Great customer service Helpful staff Great advice

Great smoke shop and great customer service!! Super friendly and helpful staff. I wasn't too sure what I needed exactly but a younger guy named Devin gave me great advice and helped point me in the direction of what would be best for me and I couldn't be happier with my purchase!!!!

taylor ogden

they have amazing torches for 20 bucks that last almost 30 minutes before you have to spend another 20$ to refill them

Adam M

Great attitude and professional courtesy . They know the products well enough to inform you well of thier stock. 5stars

Shawn Heath

The staff is always very friendly and they no there product very nice little store. No complaints

Butch Wylde

This is the best glass and other gadget place in town. And if you have a problem they back it up.

Chris K

Could use better staff. They just sit around and don't get up until you walk over and get their attention.

Malhouse 618

Devin is very helpful and knowledgeable.. Will be returning in the future

Tiffany Wagner

Tiffany Wagner

👍 👎 😐
Misleading Information Inconsistent Staff

Went in and got a disposable vape and had to ask to make sure it wasn’t menthol and the guy working ensured me it was not, opened it and it was. Was not comfortable voicing this.
First time I went in the guy working was very knowledgeable of his products but the guy is this evening was not

Chris Page

Very helpful an clean place, ill recommend it 👍🏻

Chris Jennings

Chris Jennings

👍 👎 😐
Poor Customer Service Defective Product

I purchased a water pipe there and when I got home there was a stress crack where the stem attaches to the body, so I called them immediately. This was an hour drive for me, so I didn't notice it until I got home and it had been carried safely, however it was wrapped in brown paper bags because they were "out of bubble wrap". The manager refused to allow an exchange and said he would pass my number to a higher up and have had no follow up. I will never shop here again and advise anyone to inspect their piece carefully prior to purchase.

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