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2.7

10 reviews

Review of Grass Roots South Side

Grass Roots South Side: A Tobacco Shop with Mixed Reviews

Grass Roots South Side is a tobacco shop located in Columbia, Missouri. The shop offers a range of tobacco products, including pipes, CBD products, and grow supplies. However, the shop has received mixed reviews from customers, with some praising the knowledgeable staff and quality products, while others have criticized the shop's customer service and communication.

The shop's hours of operation are from 11:00 AM to 5:00 PM, Monday through Saturday, and closed on Sundays. The shop is located at 212 Grn Mdws Rd STE 3, Columbia, MO 65203. The shop's phone number is not available, according to the business data.

Some customers have praised the shop's knowledgeable staff and quality products. One customer said, "The best of CO MO! Great pipes etc., Grow supplies, also some CBD products as well. Good knowledgeable staff." Another customer said, "Best CBD, great customer service, top-notch grow equipment and supplies, top-quality glass."

However, other customers have criticized the shop's customer service and communication. Some customers have reported that the shop's phone number does not work, and the shop's hours of operation are not always accurate. One customer said, "Every time I try to come here during business hours, they are closed. Lights are on but it's locked. They don't answer their phones. Is this business even open anymore?" Another customer said, "Their phones don't work, which normally isn't a big deal until you call and it hangs up so you drive across town just to find out they closed 3 hours before their listed time and it says that nowhere online."

In conclusion, Grass Roots South Side is a tobacco shop in Columbia, Missouri, that offers a range of tobacco products. While some customers have praised the shop's knowledgeable staff and quality products, others have criticized the shop's customer service and communication. If you are looking for a tobacco shop in Columbia, Missouri, you may want to consider Grass Roots South Side, but be aware of the mixed reviews.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store shopping

Grass Roots South Side Reviews - 10

2.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Michelle Roland

No one answeres the phone, so a person doesn't want to go all the way on the south side and they be closed like the other one on tenth street (which by the way has a number on the front door, but doesn't work 🤯)

El Diablo

Their phones don't work which normally isn't a big deal until you call and it hangs up so you drive across town just to find out they closed 3 hours before their listed time and it says that nowhere online. While I was out in the area again I was able to make it to the store just to find out that they don't have it and the other store might but that store is 2x the distance of this one and they won't pick up either. The phones haven't worked for weeks either and they still haven't fixed them. Idk what happened they use to put customers first.

William Nelson

Went in yesterday to spend good money!!! The door was open lights on, and everyone walking in and out.....they watched me parked and walk all the way up to the door then 5 people yelled at me that they are closed 2 hrs early today......will NEVER be spending money here again!! Absolutely rude, I'll only use retroactive now...mu
ch better customer service

Tyler Huffman

Would be great if they actually answered their phones and didn’t have their doors locked with the lights on during business hours. Must not want business.

David Bowring

The best of CO MO! Great pipes etc., Grow supplies, also some CBD products as well. Good knowledgeable staff.

Brianna Hahn

Every time I try to come here during business hours they are closed. Lights are on but it’s locked. They don’t answer their phones. Is this business even open anymore?

Christina Holder

He had little knowledge of CBD therefore I didnt purchase anything.

Driving Wheel

Best CBD, great customer service, top notch grow equipment and supplies, top quality glass.

Shari Dale

Best shop in Columbia hands down .

Kevin Myers

Very helpful....Nice folks

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