Main Smoke KC | Kratom & CBD | Vape Shop

I cannot strongly recommend staying away from this store enough! My experience today was disgusting and detestable. It was representative of an exploitative and greedy store owner that has no regard for his/her customers.

My story:

My wife and I decided to purchase a specific table top vaporizer but weren't interested in having it delivered and instead would have preferred to be able to go and pick it up from a shop or store. After calling close to a dozen stores the day before that didn't have the vaporizer, I spoke with someone at Main Smoke Shop KC | Head Shop about the equipment we wanted and confirmed they had it. I spoke with someone about picking it up that day or the following day. The next day, I called and spoke with an employee about the device and confirmed I would be coming to pick it up. Before I left, I wanted to make sure we would have enough cash on hand to cover the cost. We'd found the product online, but I knew there could be additional cost as a result of buying it "retail" instead of having it shipped. I called the store again before I left to make the drive to determine how much they would want for it. Originally I was told that the store manager had left to pick up lunch and would be back in 5-10 minutes to give me a price. We drove to the bank (about 10 minutes) and called back. The employee I spoke with the 2nd time (I'm not sure if it was the same guy or not) indicated he couldn't speak with me about the price over the phone. He indicated he'd get in trouble with his boss and he couldn't discuss the price. He did clue me into the notion that the price was "comparable to the price online." We drove to the shop and let the clerk (who was very helpful) know we had called and he seemed like we'd spoken to him at least once. He told us that, in order to get a price for the table top vaporizer we wanted to buy, he was in the process of calling his boss, but hadn't been able to get a hold of him. He wasn't able to quote us a price even after we'd gotten there. We waited for a bit while he called a couple times, and finally he called someone he knew was close to his boss. He communicated he needed his boss to check his phone so he could get a price for the vaporizer. After he'd hung up with his boss, it became abundantly clear why he was not allowed to speak about pricing on the phone. For a vaporizer we could find online for $170 - $180, they were asking $300 for it! I was so surprised, I had to ask him to repeat himself. He indicated at that point that his boss had told him he could come down to $270. A 33% mark-up? Absolute trash. The vaporizer still had dust on it, and I understood why. Don't bother going here to buy anything you'd like to buy at a reasonable price. They'll get you in the store so they can show you just how they put things in the back door. This is the kind of place that should go out of business as quickly as possible.

Great place, very helpful. Extremely knowledgeable, I told them what I needed, pointed me right to it. Lost my vape in a fire at my apartmemt, really needed some new equipmemt but was a little short on cash so they cut me an absolutely incredible deal. They have an amazing selection of all kinds of tobacco related products and vaporizers. The owner is extremely nice, very flexible and easy to work with. I will most definitely be shopping here again and I hope you will be too.

Great place, bought sumthin there that I haven't been able to find in 8+ months

Outstanding experience. Very knowledgeable on products. Doesn't just sell the items but fits the item to the person's needs at a good price.

This place is phenomenal, always willing to help and get you going in the right direction. Joseph is especially helpful and friendly!!! We love the people here!!!

Had a friend from KC stop through here and pick up 4 Posh plus disposable vapes on his way down to see me. They are counterfeit vapes as in not from the actual manufacturer. I had another one from a real manufacturer and it was evident they weren’t the same. The vape and packaging were slightly off and the taste is absolutely awful. Seemed like a good shop otherwise but I would say avoid the Posh Plus vapes as it was a waste of $65.

This place is awesome! Quality items and at a good price too. I highly recommend this place. Best bang for your buck!

Largest selection I've seen by far.👌 Associates are friendly and help with what you need. Great quality and prices. I have found my stop from now on

Love this place!!! Friendly staff, great customer service, great prices, and hard to find products.

They are so helpful every time I come in here! They have Great deals! #Loyalcustomer