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Review of Mr. Nice Guy St. Charles

Mr. Nice Guy St. Charles: A Women-Owned Tobacco Shop with Excellent Customer Service

Mr. Nice Guy St. Charles is a tobacco shop located at 1550 Veterans Memorial Pkwy, St Charles, MO 63303. This business is identified as women-owned and has a friendly and knowledgeable staff that provides excellent customer service. The shop is open seven days a week from 8:00 am to 10:00 pm, making it convenient for customers to visit at any time of the day.

The shop offers a wide range of products, including tobacco, vape products, CBD, Kratom, and other smoking accessories. Customers can choose from a variety of options and get recommendations from the staff if they need help deciding. The staff is knowledgeable about the products and can answer any questions customers may have.

Mr. Nice Guy St. Charles offers different service options, including curbside pickup, in-store pickup, and in-store shopping. The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is also LGBTQ+ friendly and a transgender safe space, making it a welcoming environment for everyone.

The shop has received positive reviews from customers who have praised the staff's knowledge and excellent customer service. Customers have also appreciated the staff's willingness to help and provide recommendations. One customer mentioned that the staff was excited and suggested products they have used, which impressed them. Another customer mentioned that the staff was knowledgeable and gave great suggestions, and the manager helped them get a better vape when the first one didn't work.

Overall, Mr. Nice Guy St. Charles is a great tobacco shop with a friendly and knowledgeable staff that provides excellent customer service. The shop offers a wide range of products and different service options, making it convenient for customers to shop. The shop is also wheelchair accessible and an LGBTQ+ friendly and transgender safe space, making it a welcoming environment for everyone. If you're looking for a tobacco shop in St. Charles, MO, Mr. Nice Guy St. Charles is definitely worth checking out.

From the business

"Mr. Nice Guy is proud to operate in St. Louis! We’re your one-stop shop for vaporizers and vape pen replacement parts, pipes, hookahs, glass bubblers, rolling papers, electronic cigarettes, t-shirts, CBD products and various strains of kratom. We carry over 20 strains of kratom and the highest quality CBD products on the market. Did we mention the staff here at Mr. Nice Guy is just as awesome as the products we carry? If you can’t find what you’re looking for, we’ll be sure to help you find it!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Mr. Nice Guy St. Charles Reviews - 499

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Chance Adams

Chance Adams

👍 👎 😐
Amazing Customer Service Helpful Staff

EL helped me out with my first time in the store. Went in looking for something specific and he didn’t try to steer me away, just guide me in that area. Amazing customer service, will be coming back.

Ray Heininger

Ray Heininger

👍 👎 😐
Helpful Staff Knowledgeable Highly Recommended

This was my first purchase of CBD. Dry was very helpful and patient with me as I had a number of questions about CBD. I highly recommend this store and hopefully Dru will be there for you if you need help.

JT Reiser

JT Reiser

👍 👎 😐
Good customer service Wide variety of items

Good shop with a wide variety of items. Justin was very helpful and showed me around without pressuring me to buy anything. Answered all my questions and got me everything I needed. Repeat customer!

mariah jones

mariah jones

👍 👎 😐
Helpful Staff Professional CBD Products

El and Lily helped me out, I didn’t know they moved to a new building next door, the inside looks amazing. I hadn’t tried CBD in so long and they helped me find what would work for me, because of my anxiety. 10/10 recommend and they are professional. Thanks guys.

Mikayla Jewel

Mikayla Jewel

👍 👎 😐
Friendly Staff Helpful Great Advice Good Selection

my favorite smoke shop!
everyone in this shop is so nice and helpful!
Kate helped me figure out exactly what would work for me and my anxiety, gave me some great advice, showed me their faves, and even though I bought more than I planned to (lol budget where?) I’m super happy with all of the items I purchased! Justin and Erica were also working while I was there, and they were super friendly, greeted me when I walked in, and everyone chatted with me and just made the whole shopping experience fun and easy. Thank you guys!!!

Mallory Hindman

Mallory Hindman

👍 👎 😐
Helpful Staff Great Selection Good Atmosphere

Super short notice! My scale broke and I had to run to mr nice guys! El and Chelsea (hope I spelt it right I’m sorry if I didn’t) helped me find a new scale, calibrated it and we’re so super dope. Also had bangin tunes. Thanks so much guys! Also store is beautifully set up with some amazing pieces!! 10/10 would recommend 💖💖

Aidan Prince

Aidan Prince

👍 👎 😐
Good Customer Service Helpful Staff Laid Back Environment

Something you can always count on when going to nice guy or cbd kratom is the good customer service I usually don’t go to this location often but that’s changing thanks to Kyle Keith and Chelsea they were all super helpful and informative as well as super patient it was a really laid back environment nobody was rushing you or breathing down your neck but they were always there whenever you needed help I ended up walking out with more than I intended and I’m actually glad I did :)

Te Hend

Te Hend

👍 👎 😐
professional knowledgeable educational great teamwork impressive

Jenna & Keith are very phenomenon partners/staff. I’m new in the community and was overly joyed to have this location so close to my new home. Jenna was very professional. Keith was very knowledgeable, and educational about the products and store. Great teamwork! First impress was the best impression!

Silla

Silla

👍 👎 😐
Friendly Staff Great Service Awesome Experience

This place is awesome! Stopped in for some gifts and Ionesty, the young lady that works there, was so friendly and helpful. I wish service was this good everywhere. Can't wait to go again!

jamie gordon

jamie gordon

👍 👎 😐
helpful knowledgeable excellent customer service

Kyle was AWESOME!! He was very helpful and really knew his product!!! I will definitely stop and shop here again if I'm ever back this way!!!

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Mr. Nice Guy St. Charles Hours

  • Monday 8 AM to 10 PM
  • Tuesday 8 AM to 10 PM
  • Wednesday 8 AM to 10 PM
  • Thursday 8 AM to 10 PM
  • Friday 8 AM to 10 PM
  • Saturday 8 AM to 10 PM
  • Sunday 8 AM to 10 PM