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Review of Cloud City Smoke & Vape Shop

Cloud City Smoke & Vape Shop is a tobacco, convenience, and vaporizer store located at 2815 Northtowne Ln in Reno, Nevada. The store is open every day of the week from 9:00 AM to 10:00 PM. The store offers a variety of services including curbside pickup, in-store pickup, and in-store shopping. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers free Wi-Fi for customers.

The store has a wide range of products for tobacco and vaporizer enthusiasts. Customers can find everything they need, including e-cigarettes, e-liquids, glass pipes, hookahs, cigars, and more. The store has a huge open floor plan with a large selection of products to choose from. The store is known for its great deals, great quality, and great service.

Cloud City Smoke & Vape Shop has received mixed reviews from customers. Some customers have praised the store for its excellent customer service and knowledgeable staff. One customer said, "Nate was fantastic and hooked me up with what I needed! I came in clueless about vaping and he was very patient and informative about the products. Thank you so much!!" Another customer said, "Stopped by to check out their inventory- I was pleasantly surprised!! The selection was amazing! Huge open floor plan with literally everything a connoisseur would need. Cloud city has great deals, great quality, and great service! Would highly recommended going in and asking for Angie, very nice and professional."

However, some customers have had negative experiences with the store. One customer complained about a rude and unprofessional employee, saying, "Great store but the young lady that was working late evening night time on December 10th was completely rude unprofessional and lazy she couldn't walk over and do her job for me to look at something to buy." Another customer was disappointed with the store's return policy, saying, "They sold me a broken bong. They offered no help and or exchange. They see that it is broken n tell me to glue it together. Just very disappointed that I won’t be able to go back anymore."

Despite the mixed reviews, Cloud City Smoke & Vape Shop is a great place to visit for tobacco and vaporizer enthusiasts. The store has a wide range of products to choose from and knowledgeable staff to help customers find what they need. The store's great deals and quality products make it a popular choice for locals and visitors alike.

For more information about Cloud City Smoke & Vape Shop, visit their website at https://www.facebook.com/cloudcityreno/.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Cloud City Smoke & Vape Shop Reviews - 394

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Steve B

Steve B

πŸ‘ πŸ‘Ž 😐
Great Selections Great Service

Great place wide selections and great service

Alex Lax

Alex Lax

πŸ‘ πŸ‘Ž 😐
Great selection Amazing service

Great selection and amazing service!

Baanddupp Wannie

Baanddupp Wannie

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Good Service Favorite Smoke Shop

Jasmine is always good help fav smoke shop

Tristan Mahan

Tristan Mahan

πŸ‘ πŸ‘Ž 😐
Good Selection Friendly Staff

Good selection of items and people are nice

Maribel Navalta

Maribel Navalta

πŸ‘ πŸ‘Ž 😐
Great Store Best Product Must Visit

Great store best product must visit

Ivan Bravo

Ivan Bravo

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Quality Product

Friendly staff and good quality product !

Thebest Jonesever

Thebest Jonesever

πŸ‘ πŸ‘Ž 😐
Great Customer Service Helpful Staff

Great place to shop very helpful

Dyln Smith

Dyln Smith

πŸ‘ πŸ‘Ž 😐
recommend nice glass

Really nice bongs and glass highly recommend place

Emina Issabellia

Emina Issabellia

πŸ‘ πŸ‘Ž 😐
Clean Well-maintained

Was very clean and well maintained shop!

Ryan Barker

Ryan Barker

πŸ‘ πŸ‘Ž 😐
Great Service

Great service would definitely come again

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