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Review of Big Smoke Smoke Shop

Big Smoke Smoke Shop: A One-Stop Shop for All Your Smoking Needs

Big Smoke Smoke Shop is a locally owned and operated business located in Riverdale, New Jersey. The shop is owned by a Black woman and is LGBTQ+ friendly, making it a welcoming space for all. The store offers a wide variety of products, including tobacco, clothing, and vaporizers.

The store is open seven days a week, from 11:00 am to 8:00 pm Monday through Friday, 11:00 am to 8:00 pm on Saturdays, and 11:00 am to 5:00 pm on Sundays. The store offers several service options, including in-store shopping, in-store pickup, and curbside pickup. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

The staff at Big Smoke Smoke Shop is knowledgeable and friendly. Customers are always greeted with a smile and can count on receiving excellent customer service. The staff is always willing to answer questions and provide recommendations to customers.

Customers rave about the exceptional customer service they receive at Big Smoke Smoke Shop. They appreciate the staff's knowledge and willingness to help them find what they need. One customer said, "The guys & gals that work at this location are very friendly and always give the best recommendations. I walk out of this store a VERY satisfied customer every single time."

Big Smoke Smoke Shop has received some negative reviews, with some customers complaining about the prices and the lack of price tags on some products. However, the majority of customers have had positive experiences and appreciate the store's wide selection of products and excellent customer service.

If you're looking for a one-stop shop for all your smoking needs, Big Smoke Smoke Shop is the place to go. With a wide selection of products, excellent customer service, and a welcoming atmosphere, this store is a must-visit for anyone in the Riverdale area.

From the business

"NJ #1 Smoke Shop. We carry Raw products, bongs, Vapes, grinders, CBD ,Delta 8 and much more!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Big Smoke Smoke Shop Reviews - 102

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Janice Conklin

Janice Conklin

πŸ‘ πŸ‘Ž 😐
knowledgeable staff great customer service amazing products love the stickers

I am always greeted with a smile. Incredibly knowledgeable staff. Orlando is so helpful. My go to place for amazing products! We ❀️ our stickers too!!

Lennon Davis

Lennon Davis

πŸ‘ πŸ‘Ž 😐
Amazing Product Incredible Customer Service Warm and Welcoming Staff Pleasant Interaction Kindness to Customers Recommendation

Big Smoke is hands down the best smoke shop to open in our entire area! They always have amazing product but what has kept me coming back is their incredible customer service. All the staff are warm, welcoming, and extremely helpful. I can count on a super pleasant interaction every time I go in. I always leave with exactly what I was looking for plus a smile on my face. In these tough times, their extra effort to be kind to their customers sets them above the rest! I could not possibly recommend big smoke more!

Stephen Brana

Stephen Brana

πŸ‘ πŸ‘Ž 😐
Great Service Helpful Staff

Great place to get all your smoking needs. Greeted at the front by Orlando and was super helpful in assisting me to get what I needed. Definitely coming back here

Madelin Velasquez

Madelin Velasquez

πŸ‘ πŸ‘Ž 😐
Great Service Good Prices Preferred Location

I love coming here, I live far but still make the time to come to this store. I like the Hamburg location more than the other, they’re a bit nicer in this location and the prices are right there available not like the other location. I recommend the Hamburg location πŸ’―

Ron Kardashinetz

Ron Kardashinetz

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Selection Excellent Service

Best place in the area as far as im concerned... Orlando is very helpful, as he helped my mom find what she needed since she's not so educated on the subject.. Love it here 10/10

RS SR

RS SR

πŸ‘ πŸ‘Ž 😐
Great Location Helpful Staff Recommend

I don't know what Big Smoke the below reviewers visited but the Riverdale location is Great ! always greeted and helped with any questions. I drive out of my way literally 3 times a week just to stop here ! I pass multiple stores as close to walking distance and they close at 10pm, but I Drive out of my way to go here !! Def. recommend :) love being greeted by all the staff but especially, Orlando ;)

AJ Ben

AJ Ben

πŸ‘ πŸ‘Ž 😐
Friendly staff Knowledgeable Frequent visits

Best place to visit by far. Friendly staff is knowledgeable about what ever you need. Already stop there once a week and will be returning. Stay up ✌🏼

Jay Hay

Jay Hay

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Recommendations Satisfied Customer

The guys & gals that work at this location are very friendly and always give the best recommendations. I walk out of this store a VERY satisfied customer every single time.

Cynthia Ferreira

Cynthia Ferreira

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Customer Service

This location is very hopeful always happy to see me and answer all my annoying questions.
Edward, Orlando and Sabrina are my favorite!
Must stop by!!!

Richard R

Richard R

πŸ‘ πŸ‘Ž 😐
Ripoff No Prices Marked Inconsistent Pricing Poor Management

Total ripoff. NO PRICES ARE MARKED, ANYWHERE, Every time you visit, depending on how blasted out of their mind the staff is, you be charged a different price, especially with disposables and edibles. I don't know how any business owner can let his business be run by people stoned out of their mind constantly.
The flower price is the only steady price, everything else is on a whim and no price list anywhere.

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Big Smoke Smoke Shop Hours

  • Monday 11 AM to 8 PM
  • Tuesday 11 AM to 8 PM
  • Wednesday 11 AM to 8 PM
  • Thursday 11 AM to 8 PM
  • Friday 11 AM to 8 PM
  • Saturday 11 AM to 8 PM
  • Sunday 11 AM to 5 PM

Location