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4.2

33 reviews

Review of Pyramid Smoke Shop and Vape

Pyramid Smoke Shop and Vape:

Conveniently located and accessible smoke shop and vaporizer store in Santa Fe, New Mexico.

Pyramid Smoke Shop and Vape is a local business that offers a variety of tobacco products, vaporizers, and smoking accessories. The store is located at 4601 Airport Rd, making it easily accessible for customers in the area. The store is open seven days a week, from 10:00 am to 9:00 pm, providing customers with ample time to visit and shop.

The store offers a range of service options, including in-store shopping and quick visits for customers who are in a hurry. However, delivery services are not available at this time. Pyramid Smoke Shop and Vape is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it easy for customers with mobility issues to visit the store.

The store has a primary category of tobacco shop and a secondary category of vaporizer store, offering a range of products to cater to different customer preferences. The store has received mixed reviews from customers, with some praising the quality of products and customer service, while others have expressed dissatisfaction with the products and services offered.

Customers have praised the store for its good prices, quality products, and excellent customer service. The owner and younger employees have been described as helpful and personable, making customers feel comfortable during their visits. The store has also been commended for its selection of hand and water pipes, as well as its affordable prices.

However, some customers have expressed dissatisfaction with the store's limited selection of specific pieces, such as 12mm bangers, replacement down stems for older style glass, and replacement tips for nectar collectors. Some customers have also reported purchasing broken items from the store, with little to no assistance from the staff in resolving the issue.

Despite the mixed reviews, Pyramid Smoke Shop and Vape remains a popular choice for customers in Santa Fe who are looking for tobacco products, vaporizers, and smoking accessories. The store's convenient location, accessibility, and range of products make it a go-to destination for many customers in the area.

From the business

"Your local Southside Santa Fe CBD and Smoke Shop! Retailing Premium Quality CBD, Vapes, Juices, Hand-pipes, Water-pipes, Hookahs, shisha and all your smoking needs and accessories! JUUL Pods / Salt Nic devices/juice sold here!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Pyramid Smoke Shop and Vape Reviews - 33

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Candace Gomez

Candace Gomez

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service Waste of Money

I’ve bought several vapes from this store. I recently bought a R and M vape, it only worked a few hours!! I called the shop immediately only to be told there is nothing they can do about it! $30 and I’m SOL!!! Not good customer service!!!!

DaMan Og420

Good prices, good quality, good customer service!

Julian Bishop

Julian Bishop

πŸ‘ πŸ‘Ž 😐
Helpful Staff Good Selection Flexible Return Policy

The owner and the younger guys who work here are super helpful. The store is pretty accessible on the south side and almost always has what I need - my only complaint is it can be a pretty limited selection when looking for specific pieces (12mm bangers, replacement down stems for older style glass, replacement tips for nectar collectors, etc.) but overall pretty solid. They also will let you swap things if you buy the wrong size and don't use it before you swap it. I'll keep going back for sure.

Ariana Gurule

Ariana Gurule

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service

Terrible business I've been sold 2 broken items already have proof and they still lie. Used to be one of my favorite spots but they are not honest and don't do good business at all.

marcus Atencio

Great service I love all the ppl who work there

Misti J

Misti J

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Customer Service

Visiting from Albuquerque and needed some Kratom. They were out of the product I wanted so they gave me a discount on what I ended up buying! Super friendly and nice. If I lived in town this would be my go to shop! Thanks again!

Renee Coblentz

Such Personable Awesome Employee's...makes the visit real comfortable..TYπŸ•Š

Daenil Craft

Daenil Craft

πŸ‘ πŸ‘Ž 😐
Expensive Limited Options

This place is always my last go to place to buy juice. Never has anything other than 3mg juices and it's expensive. There's other shops in town with better pricing than this one.

ajayanise coughlinvaldez

ajayanise coughlinvaldez

πŸ‘ πŸ‘Ž 😐
Best Smoke Shop Great Service Favorite Employee

By far the best smoke shop in Santa Fe! Nick is our favorite and we will continue going to Pyramid to get all of our puff bars!

Towfiq Dajani

Towfiq Dajani

πŸ‘ πŸ‘Ž 😐
Awesome Best Prices Huge Discount

This place is awesome!!! Dopest hand and water pipes I've seen! And they have the best prices in town. On top of that they gave me a huge discount!

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