Search
4.2

49 reviews
Store
  • Viewed -

Review of Up In Smoke Lake Placid

Up In Smoke Lake Placid: A One-Stop Shop for Smoking Accessories

Up In Smoke Lake Placid is a store that caters to the smoking needs of the local community. The store is located at 2776 Main St, Lake Placid, NY 12946, and is open seven days a week from 10:00 am to 7:00 pm. The store offers a wide range of smoking accessories, including cigarette tubes, pipe tobacco, and crazy glass. The store is wheelchair accessible, and customers can park their vehicles in the parking lot.

The store offers two service options, in-store shopping, and delivery. Customers who prefer to shop in-store can browse through the store's collection of smoking accessories and get assistance from the friendly and knowledgeable staff. The staff is always ready to answer any questions customers may have and help them find the products they need. Customers who prefer to shop online can place an order for delivery.

The store accepts debit cards, NFC mobile payments, and credit cards, making it easy for customers to pay for their purchases. The store also offers quick visits, making it possible for customers to get in and out of the store quickly.

Up In Smoke Lake Placid has received mixed reviews from customers. Some customers have praised the store for its competitive prices, variety of products, and helpful staff. One customer wrote, "This place has grown over the last year to become its best, serving our community with honest, hardworking, kind, and caring employees offering competitive prices with a variety of products. Leadership has improved immensely." Another customer wrote, "They have cigarette tubes, pipe tobacco, and crazy glass. Very helpful staff!"

However, some customers have criticized the store for its customer service and high prices. One customer wrote, "Prices are spiked up extremely high. A $30 e-cig is listed at $70 there! That's just ridiculous. The liquids are decently priced though." Another customer wrote, "Not overly knowledgeable about products and way way overpriced can go to a comparable store in the area and pay half the price and if you go out of the area everything's cheaper."

In conclusion, Up In Smoke Lake Placid is a one-stop-shop for smoking accessories. The store offers a wide range of products, competitive prices, and helpful staff. However, customers should be aware that some products may be overpriced, and the store's customer service may not be up to par with other stores in the area.

From the business

"***HOURS MAY BE DIFFERENT DUE TO CURRENT PANDEMIC. PLEASE CALL AHEAD.***"

Amenities

  • Wheelchair accessible parking lot
  • In-store shopping

Up In Smoke Lake Placid Reviews - 49

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ricky Pickering

Great place for smoking accessories. Staff was helpful and polite

Graham Miller

Graham Miller

👍 👎 😐
Defective product Poor customer service Out of town

Hate to do this but I haven't other recourse.

Don't ever buy a vape from this shop - I bought two and second time I waited around to show them they sold me a defective product. The owner basically told me to gfy.

Really bad experience and since I'm an out-of-towner they paid no heed. Now I'm out $100 cuz this store sells faulty products.

For shame.

Sj Vancour

Sj Vancour

👍 👎 😐
Competitive Prices Variety of Products Honest Employees Hard Working Employees Kind Employees Caring Employees Improved Leadership

This place has grown over the last year to become its best, serving our community with honest, hard working, kind and caring employees offering competitive prices with a variety of products. Leadership has improved immensely.

bill swill

bill swill

👍 👎 😐
Poor Customer Service Unwilling to Order Products

I have been a loyal customer here for the past 2 years, buying 3 water pipes from there over that period of time. I have spent over 1000 dollars there between those 3 water pipes and other miscellaneous items. I went in the store about 2 weeks ago looking for regular element rolling papers with the trey and filters. They did not have them and I asked if they would mind ordering them for me because they are all I will use. I called in to the store today to ask if they had ordered them and the lady said no. I mentioned I asked them to order them a couple weeks ago and she replied I don't think we are going to order them because we have all of these other brands. My response to her was thank you I will be sure to stop spending my money in your establishment. If you are looking for quality service don't waste your time at up in smoke, Go check out state of mind in saranac lake. They are much better with customer service and much nicer people.

James BClutch

They have cigarette tubes, pipe tobacco, and crazy glass. Very helpful staff!

Jon Mckissick

Jon Mckissick

👍 👎 😐
Bad customer service Defective product

I recently bought an e cig here which failed within four days. Whether or not it was because it was cheap($40) or defective they provided the worst costumer service. Refused to even help rectify it with the manufacturer or supplier, told us we were on our own nothing they were willing to do. The only reason this isn't a one star is because I have had great experiences in the past I'm just hugely disappointed with the costumer service when I needed it.

chanelle champagne

chanelle champagne

👍 👎 😐
Friendly Staff Helpful Reasonable Price

Went into store very friendly staff my cartridge was stuck in my vape and they tried there beat to get it out even helped me get another vape that I am completely in love with for a reasonable price.

TONEMALONE_518OFFICIAL

Thank God for this Store here in Lake Placid. They always have what I need no matter what I have going on!

Samuel Tilden

Great store!!!

Stingingnettle

Stingingnettle

👍 👎 😐
Overpriced

Prices are spiked up extremely high. A $30 e cig is listed at $70 there! That's just ridiculous. The liquids are decently prices though.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

Up In Smoke Lake Placid Hours

  • Monday 10 AM to 7 PM
  • Tuesday 10 AM to 7 PM
  • Wednesday 10 AM to 7 PM
  • Thursday 10 AM to 7 PM
  • Friday 10 AM to 7 PM
  • Saturday 10 AM to 7 PM
  • Sunday 10 AM to 7 PM