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Review of Cartel Palace

Cartel Palace: Your One-Stop Shop for All Your Smoking Needs

Cartel Palace is a tobacco supplier, cigar shop, glass shop, herbal medicine store, hookah store, tobacco shop, and vaporizer store located in Rochester, New York. The store is wheelchair accessible and LGBTQ+ friendly, making it a welcoming place for everyone.

The store is open seven days a week, with Monday to Saturday hours from 10:00 AM to 8:00 PM and Sunday hours from 11:00 AM to 8:00 PM. The store's location is at 481 Spencerport Rd, Rochester, NY 14606.

Cartel Palace has a wide range of products to offer, including high-quality cigars, herbal medicine, vaporizers, and hookahs. The store also has a vast selection of glassware, including water pipes, hand pipes, and bubblers. Customers can find everything they need for their smoking needs at Cartel Palace.

The store's staff is knowledgeable and friendly, always willing to help customers find the right product for their needs. Customers have praised the staff's helpfulness and courteousness in their reviews.

Cartel Palace is known for its cleanliness and stylish interior. The store's parrot adds a unique touch to the store's ambiance, making it a fun place to shop. The store's customers have also noted the store's high-quality products and reasonable prices.

Cartel Palace offers a loyalty program where customers can sign up for the club and receive gift certificates based on their purchases. This program is an excellent way for customers to save money while enjoying their smoking products.

If you are looking for a one-stop-shop for all your smoking needs, Cartel Palace is the place to go. With its wide range of products, knowledgeable staff, and welcoming atmosphere, Cartel Palace is the perfect place for smokers in Rochester, New York.

From the business

"Cartel Palace is a premiere smoke, vape, hookah, and CBD shop focused on providing an exceptional retail experience. Motivated to create a spacious, high-end, and enjoyable shopping environment, our vision was brought to life, setting Cartel Palace apart from the many other smoke and vape shops in the Rochester area. Smoke shops typically feature cramped, narrow aisles where it’s difficult to browse and look at different product selections. This is exactly what inspired Cartel Palace. We sell a wide variety of products and accessories, including tobacco and paper products, cigars, e-cigs and disposable nicotine vapes, an array of different CBD products, vape pens, and the largest collection of hookahs and glass pieces under one roof."

Amenities

  • Wheelchair accessible entrance

Cartel Palace Reviews - 311

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jason Murphy

This place has it all. I was help instantly with any question that I had and was shown all the items that was on my mind. If they did not have it in stock just ask and they will get it in.

Noah Herrick

Angelina was amazing helped me with all my smoking needs and gave amazing customer service would recommend 10/10!! Go see my girl she’ll hook you up!!

Anna D. S.

Why am I seeing your shop’s advertisement stuck to the outside of a Starbucks drive-thru window?! Disgusting practice to tag other businesses, and I won’t support a store that does that.

Courtney George

Amazing place, everyone is friendly, good service, has everything you need all in one store!!

Aaryn Newland

Great shop to stop at and get exactly what your looking for, can be in and out as fast as u need or u can chill on the couch and think about what u really need with a view of the whole shop .

Kelli Sb Snyder

Absolutely amazing set up! Tons of products and excellent customer service! Best smokeshop I've seen in Rochester!

Olivia Rice

Great place. Nice and clean, staff helped with everything and even more. 10/10 recommend coming here.

Anthony Rodriguez

this place is great such a big selection at a good price and really nice people and set up if you are looking for a good smoke shop this is the one check them out

A D

Amazing customer service would recommend to anyone ....SO MANY AMAZING THINGS cant wait to go back. So chill and laid back !!

BROCKZ BUDZ

The customer service was extremely helpful, very unique and cool pieces...prices were great!!!

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