Cartel Palace
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Review of Cartel Palace
Cartel Palace: Your One-Stop Shop for All Your Smoking Needs
Cartel Palace is a tobacco supplier, cigar shop, glass shop, herbal medicine store, hookah store, tobacco shop, and vaporizer store located in Rochester, New York. The store is wheelchair accessible and LGBTQ+ friendly, making it a welcoming place for everyone.
The store is open seven days a week, with Monday to Saturday hours from 10:00 AM to 8:00 PM and Sunday hours from 11:00 AM to 8:00 PM. The store's location is at 481 Spencerport Rd, Rochester, NY 14606.
Cartel Palace has a wide range of products to offer, including high-quality cigars, herbal medicine, vaporizers, and hookahs. The store also has a vast selection of glassware, including water pipes, hand pipes, and bubblers. Customers can find everything they need for their smoking needs at Cartel Palace.
The store's staff is knowledgeable and friendly, always willing to help customers find the right product for their needs. Customers have praised the staff's helpfulness and courteousness in their reviews.
Cartel Palace is known for its cleanliness and stylish interior. The store's parrot adds a unique touch to the store's ambiance, making it a fun place to shop. The store's customers have also noted the store's high-quality products and reasonable prices.
Cartel Palace offers a loyalty program where customers can sign up for the club and receive gift certificates based on their purchases. This program is an excellent way for customers to save money while enjoying their smoking products.
If you are looking for a one-stop-shop for all your smoking needs, Cartel Palace is the place to go. With its wide range of products, knowledgeable staff, and welcoming atmosphere, Cartel Palace is the perfect place for smokers in Rochester, New York.
From the business
"Cartel Palace is a premiere smoke, vape, hookah, and CBD shop focused on providing an exceptional retail experience. Motivated to create a spacious, high-end, and enjoyable shopping environment, our vision was brought to life, setting Cartel Palace apart from the many other smoke and vape shops in the Rochester area. Smoke shops typically feature cramped, narrow aisles where it’s difficult to browse and look at different product selections. This is exactly what inspired Cartel Palace. We sell a wide variety of products and accessories, including tobacco and paper products, cigars, e-cigs and disposable nicotine vapes, an array of different CBD products, vape pens, and the largest collection of hookahs and glass pieces under one roof."
Amenities
- Wheelchair accessible entrance
Nick S
Great service
Sara Alsafadi
great service
Helena Houser
Awesome 😁
KC LEE HOWE
Super friendly and had good communication about the things I wanted to buy.
Jamie Galayda
Great customer service, and the bird is amazing!
Samantha Breyette
All guys are really friendly and great service, very helpful and big selection!! Will be back!!
Michelle Royce
Fun times with fun people
Mikey Burgado
Great place! Great people! Well managed! They don’t play 😂🤙🏻🫵🏻
Jerome Saddler
Good product
Michelle Perez
I was a customer at the gates location for years. They have always been nice and great customer service. Until recently, I think it’s possible greed has set in, I walked in the store and they were putting out new items. I inquired and asked for a gravity bong to be saved for me. I then looked at the actual website and couldn’t find the bong I saw in store. So I emailed the company, turns out they are fake. As a long time customer I am extremely offended and disappointed with the way this business is being ran. Their consumables are valid. Maybe even the puffco products they have are valid, but I wouldn’t spend my money on anything over $40. I have reached out to try and talk about this with them and I was told they would call me and never did. This is just not how you do business guys…