Cartel Palace
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Review of Cartel Palace
Cartel Palace: Your One-Stop Shop for All Your Smoking Needs
Cartel Palace is a tobacco supplier, cigar shop, glass shop, herbal medicine store, hookah store, tobacco shop, and vaporizer store located in Rochester, New York. The store is wheelchair accessible and LGBTQ+ friendly, making it a welcoming place for everyone.
The store is open seven days a week, with Monday to Saturday hours from 10:00 AM to 8:00 PM and Sunday hours from 11:00 AM to 8:00 PM. The store's location is at 481 Spencerport Rd, Rochester, NY 14606.
Cartel Palace has a wide range of products to offer, including high-quality cigars, herbal medicine, vaporizers, and hookahs. The store also has a vast selection of glassware, including water pipes, hand pipes, and bubblers. Customers can find everything they need for their smoking needs at Cartel Palace.
The store's staff is knowledgeable and friendly, always willing to help customers find the right product for their needs. Customers have praised the staff's helpfulness and courteousness in their reviews.
Cartel Palace is known for its cleanliness and stylish interior. The store's parrot adds a unique touch to the store's ambiance, making it a fun place to shop. The store's customers have also noted the store's high-quality products and reasonable prices.
Cartel Palace offers a loyalty program where customers can sign up for the club and receive gift certificates based on their purchases. This program is an excellent way for customers to save money while enjoying their smoking products.
If you are looking for a one-stop-shop for all your smoking needs, Cartel Palace is the place to go. With its wide range of products, knowledgeable staff, and welcoming atmosphere, Cartel Palace is the perfect place for smokers in Rochester, New York.
From the business
"Cartel Palace is a premiere smoke, vape, hookah, and CBD shop focused on providing an exceptional retail experience. Motivated to create a spacious, high-end, and enjoyable shopping environment, our vision was brought to life, setting Cartel Palace apart from the many other smoke and vape shops in the Rochester area. Smoke shops typically feature cramped, narrow aisles where it’s difficult to browse and look at different product selections. This is exactly what inspired Cartel Palace. We sell a wide variety of products and accessories, including tobacco and paper products, cigars, e-cigs and disposable nicotine vapes, an array of different CBD products, vape pens, and the largest collection of hookahs and glass pieces under one roof."
Amenities
- Wheelchair accessible entrance
Sierra Reid
Very professional friendly staff. They are very helpful and get you in and out. They know everything about all of their products and have the widest selection of glass, cbd, and flavors for a good price. Great quality as well. The environment and atmosphere is the best part of going there. Will be going back for all my smoking needs.
Brad Stubbings
very friendly staff, clean store and good selection
Tara W
Great customer service great up-selling skills. 10/10 recommend
michael curran
By far the best smoke shop for all your wants and desires! They have amazing customer service and some of the craziest pieces of glass I’ve seen at some of the shops around here. Definitely take the time to go visit and check it out !
Ophelia Quinn
Beautifully set up store, they’ve got literally everything you need from hookah to hand pieces to Cake Delta 8 THC pens; on walking I didn’t feel too overwhelmed and the lovely gentlemen behind the counter helped with any questions I had. Gotta say it’s been one of the smoothest and the best transactions at a shop like this that I’ve had in a long time. Definetley gonna be a repeat customer!
Chris Yancey
Hassan and Hayyan are top notch! As well as the rest of the crew. I highly recommend shopping with these guys!
Natalie Laiosa`
Best place in town for all your smoking needs. Employee's are very helpful and always willing to work with you. They have an ever changing stock of beautiful pieces and a wide variety of you basic smoking accessories. There DELTA 8 THC cake pens are amazing and there are always new strains to try. Overall great place, never need to go anywhere else!
Sana Alsafadi
Absolutely stunning. Open lay out and they have the best quality CBD and Delta 8 products on the market with competitive prices. This place is huge! Definitely your one stop shop! Not to mention the excellent customer service.
Sydney Greenauer
The owner & employees at Cartel Palace are so welcoming and helpful! They really want to help you find exactly what you need! No other place to find all your smoking needs!
Nedal Abduljabbar
Best selection of glass pieces and hookahs I have seen around this area
every time I’m there I get exactly what I’m looking for and all the staff are very nice.
I was helped out by Moe and he was very kind and helpful and answered any questions I had and gave me instructions on how to correctly use a hookah and set up.