Search

Review of High Life Smoke Shop Central

High Life Smoke Shop Central:

High Life Smoke Shop Central is a popular smoke shop located in Charlotte, North Carolina. The shop offers a wide range of products, including tobacco, cigars, vaporizers, and gifts. The store is open seven days a week, with extended hours for customers' convenience.

The shop has a friendly and welcoming atmosphere, and the staff is knowledgeable about the products they offer. They are always ready to help customers find the right product for their needs. The store has a wide selection of products, and customers can choose from various brands and flavors.

High Life Smoke Shop Central offers in-store shopping, and customers can also take advantage of their quick visit planning option. The shop accepts debit and credit cards as payment options. However, they do not offer wheelchair accessible entrance, and delivery service is not available.

While some customers have had negative experiences with the shop, the majority of reviews are positive. Customers have praised the staff for their excellent customer service and knowledge of products. The store's competitive prices and wide selection of products have also been appreciated by customers.

Overall, High Life Smoke Shop Central is a great place to shop for tobacco, cigars, vaporizers, and gifts. The store's friendly staff, wide selection of products, and competitive prices make it a popular destination for customers in the Charlotte area.

From the business

"North Carolina favorite smoke shop for Water pipes, Hand pipes, CBD, E-Cigs, Juul, Kratom, Vapes, Hookahs, Vaporizers and more."

Amenities

  • In-store shopping

High Life Smoke Shop Central Reviews - 358

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Billy Henderson

Billy Henderson

👍 👎 😐
Friendly staff Knowledgeable associates Positive atmosphere Recommended

Associates are well versed on available products. Friendly and fun atmosphere!!! Jared was especially helpful!!! Definite air of positivity!!! Would recommend to all--Best head shop in Charlotte!!! Amanda is da bomb!!! Mason is comedy relief...Brian is too cool for school!!! ✌️❤️😁

Will Isa

Will Isa

👍 👎 😐
Rude Staff Poor Customer Service Unprofessional Behavior

I thought I was going to like this place from the outside, looks awesome, but after I walked in, my attitude was forced to change. Upon entering, i was immediate yelled at to put on a mask, I just forgot to have it on, it was in my pocket so I immediately throw it on, then after trying to speak to the white male with kinda long hair about doing business, he suddenly thinks I’m a suspected criminal, mind you I’m a representative of a prominent vendor in NC. But the gentleman barely gave me a chance to speak, and I decided bu the way my character was attacked, maybe attempting to do business with this very cool establishment wasn’t worth it at this time. The interaction was very odd, I never had an experience like that in a smoke shop after doing business with lots of them over the past decade. Idk, weird.

Avery Lorfils

Avery Lorfils

👍 👎 😐
Excellent Customer Service Helpful Staff

Jordan was awesome in assisting us with our new vapes and even helped us set them both up- thank u so much we will back!

Emma Babich

Emma Babich

👍 👎 😐
Knowledgeable Staff Attentive Staff Helpful Staff Good Selection

Whenever I find my way to PM, I make sure to stop by High Life. Staff is knowledgeable and attentive. I bought a JUUL yesterday, and Griffin (I hope I’m spelling your name correctly) was eager to help. He is funny guy, but beyond that, he seems to love his job, and it shows. Also, the best glassware in Charlotte.

Veronica Stafford

Veronica Stafford

👍 👎 😐
False Advertising Poor Customer Service Missing Product Pieces Overcharging

Worst experience EVER. I personally wouldnt ever recommend friends or family to this location. They false advertise discounts,they dont accomadate you for misleading you. I purcased a hookah to get home and see that all the pieces werent in the box. I was also charged extra for sonething that i never purchased,then when I called to bring it to there attention theyre giving me a run around. Thats not how you treat customers. Above it all i was first time customer at that. I typically dont write reviews,especially a negative one at that,but this company over all deserves it. Its ridiculous

Tad Cottros

Tad Cottros

👍 👎 😐
Poor Quality Bad Customer Service No Returns

I bought a junky vape there. Spent $15 The guy assured me the floor model would work. When I charged it, it started hissing and emitting a fluid. It was something like glue, or rubbing alcohol. Very scary!!!! I took it back to them so I could get store credit towards something else but they don't do returns! Because of this, the $15 that I was going to spend, today, I will never shop there again!!! Your policies suck! I will definitely tell my friends not to go there!!!

Denise Lewis

Denise Lewis

👍 👎 😐
Good Customer Service Parking Issue Clean Building

Very good customer service. 👌🏽 Parking is the only issue but it works. Clean in the inside and outside of building.

Adrian Glass

Adrian Glass

👍 👎 😐
knowledgeable staff helpful staff recommend checking out

Griffin did a great job hookin it up when I came in and got me everything I needed. Super knowledgeable and helpful staff, I highly recommend checking this location out. Make sure to find the guy with the red beard!

Kathryn Mowry

Kathryn Mowry

👍 👎 😐
Great Selection Friendly Staff

Love this place! Only smoke shop I go to because of how great these guys (and gals) are. Great selection on shisha, incense, and glass ware. Mark is always so friendly and immensely helpful with any questions I have on products.

Gloria Levine

Gloria Levine

👍 👎 😐
Great Staff Helpful Reasonable Prices

A few weeks ago, I went to High Life after hearing their commercial on the radio. Let me tell you, best staff ever! I went in to get an ecig to help my son to quit smoking. The manager there, Darcie, greeted me right away and was very helpful. Being how I've never smoked, I was oblivious to everything. She was very patient, asked all the right questions, and helped me find the best kit for my son. She took it apart to make sure everything worked, showed me how to maintain it, and helped me get the right juice for him. It only took 3 days for him to quit smoking!! We got him a kit that had a "v v " battery (don't ask me to explain it), and this amazing Juice called Pluto. We even got him extra pieces and all under $50. And don't believe all the parking nonsense. The staff there DOES NOT have people booted. The city patrols it, and people should learn to read all the "High Life Customer Only" signs as parking is for the stores customers only. Not only were they great, but they remembers us too! Not a common thing in retail. Definitely go check these guys out!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

High Life Smoke Shop Central Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 9 PM
  • Saturday 9 AM to 9 PM
  • Sunday 11 AM to 8 PM