High Life Smoke Shop Central

I love the customer service mo gave us and he definitely deserves and needs a raise ! Best employee there he treated me great ! Will forever be back

Wide variety plenty of inventory best vape shop around hands down. Amanda and John those two are always helpful Tyler's a personal friend so you know I gotta name drop him too. I recommend this store to anyone asking.

There was a white, skinny lady with glasses at the store today. Completely rude, unprofessional, thought she knew everything. Every time I go into this terrible store they are out of ash catchers, have some of the worst quality glass i've seen in a long time and their staff are terrible.

I would give this store 0/5

Forgot to mention!!

In plain view they had rubbing alcohol and salt...these employees use the pieces before selling them. Total garbage establishment.

The staff here is very friendly, however I cannot recommend shopping here as the store itself does not stand behind the products they sell. I bought a CBD vape pen here recently, which never worked even once. Went to exchange it less than 24 hours later, and was told they knew the batch was defective, however would not refund OR exchange for a working model and suggested that I purchase a new one from them(I did not..). The pen was only 9 bucks, so I don't really care about the money, it's just the principle that they would not even exchange it for a working model knowing they have a defective batch.. I left and went right down the street to OneLove, which is awesome. Sucks High Life lost me as a customer over $9.00, but more business for the competition I suppose. P.S.
I'd be willing to shop there again or remove the review/change it to a positive one if the management can make this right, but I don't see that happening at this point..

From my experience at Highlife, Griffin seems to be the person with the most amount of leadership and authority in the store location. However, his irate and arrogant personality is really what rubs me the wrong way. His knowledge of the products he sells are 2nd to none, if it were opposite day, and trust me, opposite day doesn't exist.

Since the dawn of civilization human beings have had an innate urge to connect with one another. All too often we are distracted by this simple universal truth. Throughout the course of human history we have somehow managed to divide ourselves with a litany of political and religious institutions. The homosapien species, though advanced in its perceptual abilities to conceptualize and convey data, have forgotten that we are all of the same planetary tribe. However whenever a human being has the time and pleasure of strolling through the Plaza Midwood High Life location all of the divisions that imprison us are forgotten. All of the barriers that bring us down simply cease to exist. I have worked in the service industry for a number of years, and I feel deeply compelled to establish that this phenomenon is a direct result of the superior customer service I experience every time I encounter the staff at High Life. While I cannot remember everyone’s name who is staffed at this location, I have managed to retain 4 key members that exceed my expectations. First and foremost I'll start with Amanda Wallace. That lady greets me by name while maintaining a welcoming smile EVERY SINGLE TIME I step into the store. Her ability to anticipate my needs, joke around (while maintaining flawless professionalism) and educate me on new products are huge factors that play a role in my continuing patronage. Will is also a brilliant staff member who consistently greets me by name and brings me up to speed with the perks of new merchandise. Liz always has this amazing ability to flip a frown when she sees one. I've witnessed this first hand on multiple occasions. Regardless of a persons socio economic background Liz, Will, and Amanda, are excellent at making everyone feel at home. Last but certainly not least I would be amiss if I did not mention Josh. This young man is going places, and the High Life company should be honored to call him a staff member. He is kind, perceptive, and has a noticeable eagerness to serve customers. So there you have it. My only regret is that I can't rate this establishment with more stars. ⭐️

Good selection and knowledgeable staff. I was asking about some air fresheners with funky names and the girl helping me knew what they all smelled like (happy daze is mango, and the label is a bunch of smiley faces) and how to describe it, and had good recommendations.

Bought a crappy vape pen here one night that they recommended. Was defective out of the box. Went to return the next morning when they opened, was told they got a defective batch in but would still not refund or exchange mine for one that works. Don't risk it, take your business elsewhere.

RUDE!!!!!!! LIGHTLY STOCKED HEADSHOP. The people who work in this place are very rude. And it is not the first time I have come in and been treated disrespectfully. This time it was a skinnier white guy with a beard who seemed to have a huge attitude about cleansing products. I am a customer and deserve to be treated with the utmost respect at all times.I would love to see this bearded guy on the street so I could teach him a lesson in manners. Whoever owns this shop needs to stop trying to shove a stick so far up their employees arses that they kick everyone out who is trying to make a purchase. I was actually planning on buying a cleansing product for my girlfriend and a volcano for myself, she doesn't like the tobacco wrappers smell but whatever.

But anyway went down to high life and got everything I needed. Asked the same questions in the same manner. And even got a few helpful pointers for my girlfriend they had written on a piece of paper. GO TO ONE LOVE ITS MUCH NICER, FRIENDLIER, AND BETTER!!!! Infinity's end is also the jam

The staff is very part of the neighborhood and very helpful. They have a huge selection of items with the space allotted. It's pretty psychedelic looking outside too. The parking kind of sucks but you should probably be walking up to this place anyway. Not enough to take away a whole star.