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4.7

43 reviews

Review of Northland Vapor & CBD Osgood

Northland Vapor & CBD Osgood: A One-Stop Shop for All Your Vaporizer Needs

Northland Vapor & CBD Osgood is a well-known vaporizer store located in Fargo, North Dakota. The store is open seven days a week, from 9:00 AM to 10:00 PM on weekdays and from 10:00 AM to 8:00 PM on Sundays. The store offers a wide range of vaporizer products, including disposable products, e-liquids, and vape kits, among others.

The store's staff is knowledgeable and friendly, and they are always willing to help customers find the right product for their needs. They are also well-informed about the latest products and trends in the industry, making them a reliable source of information for customers who want to stay up-to-date with the latest developments in the world of vaping.

Northland Vapor & CBD Osgood is also known for its great deals and promotions. The store has a rewards program that allows customers to earn points for every purchase they make. These points can be redeemed for discounts on future purchases, making it a great way for customers to save money on their favorite products.

While the store has received some negative reviews in the past, the majority of customers have had positive experiences. Many customers have praised the store's staff for their friendliness and helpfulness, while others have commended the store for its great selection of products and competitive prices.

If you're looking for a reliable and trustworthy vaporizer store in Fargo, North Dakota, look no further than Northland Vapor & CBD Osgood. With its great selection of products, knowledgeable staff, and excellent customer service, it's the perfect place to find everything you need for your vaping needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Northland Vapor & CBD Osgood Reviews - 43

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
C B

Great staff. Great products. Horrible exchange policy. I am new to Northland Vapor and also CBD products in general. I purchased a disposable product yesterday and was aware of the return policy. However, I was not aware that I would need to test the product in the store to ensure it works. I also didn’t realize the return policy included damaged products or exchanges. Very disappointed. I was a happy new customer and now I’m an ex customer.

S C

Defective products often, inflated prices compared to other local shops. Rude staff. Moorhead location is much better. I’ve had defective products before & it’s like whatever, it happens. I get return policy. But if ppl are flocking in with a brand that keeps firing and you offer 30% discount after staff laughing and whipping my defective vape on floor. Literally first thing they said when I got in was start laughing “we got another one firing!” When I had questions on policy asking maturely, the manager approached me aggressively and berated me in front of other customers and was so disrespectful. Also claimed to be owner - I’ve been a northland customer since you opened so I know she is for a fact not. Like I said I understand policy- however if not going to make it right they shouldn’t have told me many coming in today and yesterday with issue /brand, laughing, being disrespectful. I feel like we could have talked it out. They could have called owners and said to stop back later in week. They could have done anything else then their unprofessional, despicable behavior. I feel for the actual owners. Watch ur cameras bc current staff at this location are going to wreck your reputation quickly & it’s shameful.

Also- this is not first time current manager has been rude/unprofessional. Compared to 25th & Moorhead location management it’s a 180. They are much more kind, professional, reasonable.

I reached out to Moorhead and 25th locations. If this can be addressed I’ll happily update this review bc we are all human. But that situation shouldn’t be happening period.

C R

Abby is AWESOME! I don't usually take the time to write reviews but I literally just left and I had to write something because Abby made my experience here perfect. She's super personable, very knowledgeable, answered all my questions with enthusiasm, and just overall very friendly and a great worker. Very pleased, will definitely be returning!

aplang

Always very friendly and knowledgeable. I like their rewards program.

Christine Waquan

Helpful amazing people.. always quick stop. Helpful.

Amy Zertuche

I love this place - amazing options - caring staff - (they will take the time to explain any question you have) and fun promotions. Today I got to spin the wheel and I won extra member rewards points - last time I got to go fishing for a percentage off my sale. All in all A+ place!

Nicole Tharaldson

Staff is very friendly. They will also answer any questions you have and are very knowledgeable about their products. They have great deals and great rewards. I would definitely recommend Northland Vapor & CBD. This location tends to have more options and variety than the other locations but each location has been fantastic!

Samantha Jeanotte

The gal working the front desk is SO SWEET. Every time we go there she always helps me pick out great options! She’s honestly the reason we keep coming back! She has a lot of knowledge and takes good care of us!

Morgan G

Abby at Osgood was absolutely wonderful. She was knowledgeable and helped me pick out some products. She really makes you feel like a friend right away.

Damon Doyle

I visit all locations in the FM area and about once a year the Bemidji location and everytime I go the employees are always friendly and as helpful as can be. It's rare to see such consistency in quality of employees in a business especially one with multiple locations. High-ly recommend.

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